This place felt like my kids were playing inside a rats nest
Kara Massaro
As a restaurant owner, I am not typically one to leave bad reviews—but I absolutely have to address something that happened today. I purchased a $16 cheese and fruit plate that was full of old/bruised fruit. I kindly asked if they could remake the plate because my children have sensory issues and wouldn’t eat the fruit. When they remade it, they gave us less than HALF the food that was on the original plate. When I asked them where the rest of the cheese was, they said “the cheese assortment is at random, that’s just how we do it.” It was insanely busy and I didn’t want to cause any delays for other families, but I am SO disappointed. They served me slivers of apple peels on the second plate, FOUR crackers, and a small pile of Swiss cheese that my children obviously wouldn’t eat. I feel like they did this deliberately, as the employees looked annoyed I even brought the plate to their attention. For $16, food should be fresh and stored properly to avoid bruising and spoiling. They would not give me a refund. Though my kids love this place, I don’t think we’ll be visiting again because of the blatant disrespect. I spend hundreds of dollars here a month, so I expected a little more kindness and care. The first photo is what they initially served me, and the second photo is what the replacement plate had on it.
W1LD
This place is a great place for parents to hang out with other parents, and kids to hang out with other kids. Reminds me of old McDonald's play pits, just big enough for adults to climb in with their younger children to help them down bigger slides. They have really cheap coffee. Not so cheap beer and junk food snacks which are okay. Honestly, the best part about this place is how tired it makes my kid so that he goes to bed easy at night.
Grace Blesch
I could not believe the state of the womens bathroom! Disgusting! The floor looked like it hadn't been mopped in months, the toilet seat cover holder was pulled off the wall and laying on the floor, toilets were stained with urine, trash and filth everywhere, no trash bag in the trash can! The health department needs to be called. I would not allow my child to use this restroom. We left immediately. Get your shit together and hire enough staff to clean! Bathrooms should be checked every 30 mins. Wish I had taken a photo but I could not get out of there fast enough. Gross.
Sarah Tomney
This place was so much fun! The price was quite fair, I spent two hours playing with my kiddo in the tower. There were other adults playing with their kids in there too. A good time was had by all. The staff do their best to maintain it, and we overheard some of them complain they didn’t have the right dusters to get some of the tops of the slides despite their best efforts. They did their best to keep it clean and tidy. The lattes were good, and staff were friendly and courteous.
DaiSy Lopez-Barocio
So fun took my 4 year old girl and husband here I played for almost 4 hours it was 6$ for her and free for adults. the slides is fast we get large double pepperoni pizza and smoothie for 29$ was good enough food. Some of the parents was not watching they kids and a boy hit my daughter and followed her around couldn’t figure out who his parents was. and a girl took my daughters toy then we couldn’t find it or her. Taught my daughter to not bring toys when I ask her not to. I actually love this place it is chill didn’t feel like people was staring and the staff was nice and helpful I will tip them well next time we go:)
Diveana Mass y Rubi
Excellent place to spend a pleasant time with the family, and children can also entertain themselves with new friends.
Christopher Benjamin
Very large indoor playground for kids. Play structure has four levels which is excellent. Coffee or beer/wine for adults as needed :) reasonably costly - $21? for two kids.
One bizarre thing in a play center for kids under 3: no changing table or bin in men's toilets. Guess changing diapers is something only women do
Maryjane Bradfute
This place is ideal for playdates, but the cement floor by the tables is a concern. Children tend to slip and fall while walking or running to get a drink, particularly since they often don't wear shoes when quickly grabbing water. I've witnessed numerous slips and falls. It would be great if they installed a floor more suitable for kids. The staff is extremely friendly.
Jane Bradfute
This place is ideal for playdates, but the cement floor by the tables is a concern. Children tend to slip and fall while walking or running to get a drink, particularly since they often don't wear shoes when quickly grabbing water. I've witnessed numerous slips and falls. It would be great if they installed a floor more suitable for kids. The staff is extremely friendly.
Great customer service but the chicken Caesar wraps were just awful same with the fruit cup and the broccoli. Only gave it two stars because the matcha latte and americano were delicious.
Nick Benson
I didn't know what I was in for bringing my family here. It turned out amazing. My wife and I got to sit together for hours as the kids played their hearts out. Surprisingly relaxing place. Food is fantastic. The gentleman that was running the place was super helpful and friendly. I will most definitely return with my family here. This place is amazing.
Cristina N
Great GF pizza crust and great customer service! Always willing to help even if they don’t have the answer right away! On top of any spills in the play structure as well. Always impressed!
Don Oneida
They treat customers differently. We were told 15 min set up prior, then at 1:45 they were rushing us out of the room, saying it was booked, no one showed for 2 hours after, the next door room was in 30 min early setting up, and was still in 20 min after our time were supposed to be out buy. They charged us for graffiti balloons and never said anything about it, they gave us flack as kids didnt go in the play area as most of them were under 3 yrs old. Customer services was bad. Grandson 1st bday, the guy didn't even know how to cut a cake, as we were not allowed to touch knifes. Then he left it on the table.
Hanna Adams
The staff was friendly enough but it’s super dirty in the play structure, piles of trash between the climbing areas and exposed sharp zip ties all over the places where kids slide and play. It’s VERY dark inside the structure which makes it hard to see when kids are coming and going- an accident waiting to happen.Be warned- in the toddler area, the netting above is connected to the big kids play area- when they run overhead the netting sags and can super easily lead to a kids full weight slamming down onto your head.This place is not worth breaking your neck overThat said- my little one had fun
This place felt like my kids were playing inside a rats nest
As a restaurant owner, I am not typically one to leave bad reviews—but I absolutely have to address something that happened today. I purchased a $16 cheese and fruit plate that was full of old/bruised fruit. I kindly asked if they could remake the plate because my children have sensory issues and wouldn’t eat the fruit. When they remade it, they gave us less than HALF the food that was on the original plate. When I asked them where the rest of the cheese was, they said “the cheese assortment is at random, that’s just how we do it.” It was insanely busy and I didn’t want to cause any delays for other families, but I am SO disappointed. They served me slivers of apple peels on the second plate, FOUR crackers, and a small pile of Swiss cheese that my children obviously wouldn’t eat. I feel like they did this deliberately, as the employees looked annoyed I even brought the plate to their attention. For $16, food should be fresh and stored properly to avoid bruising and spoiling. They would not give me a refund. Though my kids love this place, I don’t think we’ll be visiting again because of the blatant disrespect. I spend hundreds of dollars here a month, so I expected a little more kindness and care. The first photo is what they initially served me, and the second photo is what the replacement plate had on it.
This place is a great place for parents to hang out with other parents, and kids to hang out with other kids. Reminds me of old McDonald's play pits, just big enough for adults to climb in with their younger children to help them down bigger slides. They have really cheap coffee. Not so cheap beer and junk food snacks which are okay. Honestly, the best part about this place is how tired it makes my kid so that he goes to bed easy at night.
I could not believe the state of the womens bathroom! Disgusting! The floor looked like it hadn't been mopped in months, the toilet seat cover holder was pulled off the wall and laying on the floor, toilets were stained with urine, trash and filth everywhere, no trash bag in the trash can! The health department needs to be called. I would not allow my child to use this restroom. We left immediately. Get your shit together and hire enough staff to clean! Bathrooms should be checked every 30 mins. Wish I had taken a photo but I could not get out of there fast enough. Gross.
This place was so much fun! The price was quite fair, I spent two hours playing with my kiddo in the tower. There were other adults playing with their kids in there too. A good time was had by all. The staff do their best to maintain it, and we overheard some of them complain they didn’t have the right dusters to get some of the tops of the slides despite their best efforts. They did their best to keep it clean and tidy. The lattes were good, and staff were friendly and courteous.
So fun took my 4 year old girl and husband here I played for almost 4 hours it was 6$ for her and free for adults. the slides is fast we get large double pepperoni pizza and smoothie for 29$ was good enough food. Some of the parents was not watching they kids and a boy hit my daughter and followed her around couldn’t figure out who his parents was. and a girl took my daughters toy then we couldn’t find it or her. Taught my daughter to not bring toys when I ask her not to. I actually love this place it is chill didn’t feel like people was staring and the staff was nice and helpful I will tip them well next time we go:)
Excellent place to spend a pleasant time with the family, and children can also entertain themselves with new friends.
Very large indoor playground for kids. Play structure has four levels which is excellent. Coffee or beer/wine for adults as needed :) reasonably costly - $21? for two kids.
One bizarre thing in a play center for kids under 3: no changing table or bin in men's toilets. Guess changing diapers is something only women do
This place is ideal for playdates, but the cement floor by the tables is a concern. Children tend to slip and fall while walking or running to get a drink, particularly since they often don't wear shoes when quickly grabbing water. I've witnessed numerous slips and falls. It would be great if they installed a floor more suitable for kids. The staff is extremely friendly.
This place is ideal for playdates, but the cement floor by the tables is a concern. Children tend to slip and fall while walking or running to get a drink, particularly since they often don't wear shoes when quickly grabbing water. I've witnessed numerous slips and falls. It would be great if they installed a floor more suitable for kids. The staff is extremely friendly.
Restaurantji Recommends
Great customer service but the chicken Caesar wraps were just awful same with the fruit cup and the broccoli. Only gave it two stars because the matcha latte and americano were delicious.
I didn't know what I was in for bringing my family here. It turned out amazing. My wife and I got to sit together for hours as the kids played their hearts out. Surprisingly relaxing place. Food is fantastic. The gentleman that was running the place was super helpful and friendly. I will most definitely return with my family here. This place is amazing.
Great GF pizza crust and great customer service! Always willing to help even if they don’t have the answer right away! On top of any spills in the play structure as well. Always impressed!
They treat customers differently. We were told 15 min set up prior, then at 1:45 they were rushing us out of the room, saying it was booked, no one showed for 2 hours after, the next door room was in 30 min early setting up, and was still in 20 min after our time were supposed to be out buy. They charged us for graffiti balloons and never said anything about it, they gave us flack as kids didnt go in the play area as most of them were under 3 yrs old. Customer services was bad. Grandson 1st bday, the guy didn't even know how to cut a cake, as we were not allowed to touch knifes. Then he left it on the table.
The staff was friendly enough but it’s super dirty in the play structure, piles of trash between the climbing areas and exposed sharp zip ties all over the places where kids slide and play. It’s VERY dark inside the structure which makes it hard to see when kids are coming and going- an accident waiting to happen.Be warned- in the toddler area, the netting above is connected to the big kids play area- when they run overhead the netting sags and can super easily lead to a kids full weight slamming down onto your head.This place is not worth breaking your neck overThat said- my little one had fun
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