Ya they are cheaping up on ingredients the 9.00 definitely explains it but so is papa Murphys
Atmosphere: 5
Food: 3
Service: 5
J Cowan
Our pizza arrived with what looks to be two pizzas put together to make a whole pizza. The cuts do not line up, the pepperoni pieces that are cut are missing the other halves. It was cold and limp. When I called to get some clarification as to why our pizza looked like this, the manager was beyond rude, gave a lame excuse for why it was like this and made no attempt to rectify the situation. Apparently their adds that claim that they will do what they can to make the customer happy are wrong. When I let him know he was losing a long time customer, he just hung up on me. If I could give a no star rating, I would. Poor customer service all around at the Bonney Lake Washington location.
Timothy Crusham
One of the best Domino's I have ever ordered from.
Atmosphere: 5
Food: 5
Service: 5
Matthew Silva
I order 1-3 times a week at least on my way to work. My pizzas are always consistent and made well, service at the count is always great!
Atmosphere: 5
Food: 5
Service: 5
Ben Peterson
Always has done a great job. Super nice staff.
Jennifer Conard
Alexia checked me out over the phone since online wouldn't work. She was phenomenal. Couldn't ask for better customer SVC.
Giselle Santamaria
Great experience. Every time we call, the staff is so friendly and polite. We place the order, and 10-15 min later the food is ready! They are super fast! The quality is great also. If there is a promotion, we usually ask, and the discounts get applied. They always give us good recommendations and answer all our questions. This is one of the best places in the area right now to get pizza. I recommend it for sure.
Brayden Morris
I’d give it a 5 but I’m not quite sure why you can’t deliver 9 minutes away to prairie ridge? Papa John’s and Pizza Hut do, so I’m not quite sure why yall can’t? Sucks seeing as how dominos is my favorite.
Martino Silva
I am absolutely appalled by the lack of customer service I just received from the current staff at this Bonney Lake location. I ordered a pizza for my family to enjoy as their dinner and it was made incorrectly. Unfortunately, I was not able to tell that the pizza was not properly made until I got home. We have a food allergy in our home and the pizza we brought home contained a food item we cannot eat. I didn’t think of it as a big deal and sent my teenager down there and have the pizza remade and the staff refused. They told her that since it was an online order they could not help her would not provide her with any resolution. My teenager called me to let me know and after speaking with the staff members, they refused to either make the pizza or refund the pizza. I thought that was ridiculous and certainly not good customer service. I asked to speak to the manager and they said to call back in 2 hours?! So that means we would not be able to eat dinner? I asked for the corporate phone number and none of the information was provided. The lack of customer service was so apparent I am appalled over a pizza that should have at least been remade so my teenager could have been able to come home and eat. If I could give this rating a zero I would !! Terrible service! They then embarrassed my teen and told her that we will just refund your pizza and blacklist you from coming here!! That is not how you treat your customers! Shame on you for treating the members of your community in this manner! Get your employees up to speed on how to effectively handle these issues so that you have happy customers! Bad business!
Might be the best Domino’s I’ve ordered from, and I order a lot of Dominos Pizza. Erica just made this last order to absolute perfection, plus the delivery was quick and the driver respectful and friendly. You guys rock!
Felipe Alfaro
Great delivery no random doordasher that might steal your food and disappear, and great pizza better than expected
Atmosphere: 4
Food: 5
Service: 5
Krista Waggoner
Hot and ready when the app said
Atmosphere: 5
Food: 5
Service: 5
linda jones
Pizza not good
Atmosphere: 3
Food: 1
Service: 3
Emmaley Rine
This store makes the parmesan bites perfectly, they are always ready when I get there and the place is well maintained. The staff is always friendly and I've never had to wait around for service or my food.
Ya they are cheaping up on ingredients the 9.00 definitely explains it but so is papa Murphys
Atmosphere: 5
Food: 3
Service: 5
Our pizza arrived with what looks to be two pizzas put together to make a whole pizza. The cuts do not line up, the pepperoni pieces that are cut are missing the other halves. It was cold and limp. When I called to get some clarification as to why our pizza looked like this, the manager was beyond rude, gave a lame excuse for why it was like this and made no attempt to rectify the situation. Apparently their adds that claim that they will do what they can to make the customer happy are wrong. When I let him know he was losing a long time customer, he just hung up on me. If I could give a no star rating, I would. Poor customer service all around at the Bonney Lake Washington location.
One of the best Domino's I have ever ordered from.
Atmosphere: 5
Food: 5
Service: 5
I order 1-3 times a week at least on my way to work. My pizzas are always consistent and made well, service at the count is always great!
Atmosphere: 5
Food: 5
Service: 5
Always has done a great job. Super nice staff.
Alexia checked me out over the phone since online wouldn't work. She was phenomenal. Couldn't ask for better customer SVC.
Great experience. Every time we call, the staff is so friendly and polite. We place the order, and 10-15 min later the food is ready! They are super fast! The quality is great also. If there is a promotion, we usually ask, and the discounts get applied. They always give us good recommendations and answer all our questions. This is one of the best places in the area right now to get pizza. I recommend it for sure.
I’d give it a 5 but I’m not quite sure why you can’t deliver 9 minutes away to prairie ridge? Papa John’s and Pizza Hut do, so I’m not quite sure why yall can’t? Sucks seeing as how dominos is my favorite.
I am absolutely appalled by the lack of customer service I just received from the current staff at this Bonney Lake location. I ordered a pizza for my family to enjoy as their dinner and it was made incorrectly. Unfortunately, I was not able to tell that the pizza was not properly made until I got home. We have a food allergy in our home and the pizza we brought home contained a food item we cannot eat. I didn’t think of it as a big deal and sent my teenager down there and have the pizza remade and the staff refused. They told her that since it was an online order they could not help her would not provide her with any resolution. My teenager called me to let me know and after speaking with the staff members, they refused to either make the pizza or refund the pizza. I thought that was ridiculous and certainly not good customer service. I asked to speak to the manager and they said to call back in 2 hours?! So that means we would not be able to eat dinner? I asked for the corporate phone number and none of the information was provided. The lack of customer service was so apparent I am appalled over a pizza that should have at least been remade so my teenager could have been able to come home and eat. If I could give this rating a zero I would !! Terrible service! They then embarrassed my teen and told her that we will just refund your pizza and blacklist you from coming here!! That is not how you treat your customers! Shame on you for treating the members of your community in this manner! Get your employees up to speed on how to effectively handle these issues so that you have happy customers! Bad business!
Very friendly and pleasant!
Restaurantji Recommends
Might be the best Domino’s I’ve ordered from, and I order a lot of Dominos Pizza. Erica just made this last order to absolute perfection, plus the delivery was quick and the driver respectful and friendly. You guys rock!
Great delivery no random doordasher that might steal your food and disappear, and great pizza better than expected
Atmosphere: 4
Food: 5
Service: 5
Hot and ready when the app said
Atmosphere: 5
Food: 5
Service: 5
Pizza not good
Atmosphere: 3
Food: 1
Service: 3
This store makes the parmesan bites perfectly, they are always ready when I get there and the place is well maintained. The staff is always friendly and I've never had to wait around for service or my food.
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