KFC

20601 WA-410, Sumner
(253) 862-7040

Recent Reviews

Courtney Mccurdy

I was originally going to leave an okay review because normally I come through craving a potpie and normally they don't have any and ask me to wait 20 minutes.Same thing this time, I ended up getting a chicken strip basket. They asked me to pull In a spot and wait for them to bring it out. At this point I've waited 20 minutes and now I'm a bit upset. But the guy who came out I'm guessing the manager, he told me they made me fresh strips and he threw in a potpie. Made my night (: its the little things. Thank you Miguel, I hope that's your name! And the staff is always nice.

Atmosphere: 4

Food: 4

Service: 4

Christopher Cornwell

I am sorry to say at this time I would seriously not recommend KFC/A&W. The pricing ia so small at the drive-thru that you can barely see it and both staff members that we interacted with were not helpful at all. The food was delicious but so expensive I highly recommend not

Atmosphere: 1

Food: 3

Service: 1

Donald Funseth

I mean, as far as food goes it's KFC. As far as service goes, it falls short considerably and consistently. If you plan on walking in expecting to grab a good, quick KFC meal this is NOT the place for you. It takes forever for anyone to acknowledge you let alone order your food and get it right. I go to Puyallup as often as possible even when picking up dinner. I'm incredibly surprised this place hasn't gone under. I'm absolutely certain I'm not the only one who has made this observation. But again. Hey. It's the only KFC up here on the plateau and they know it... Whatever.

Atmosphere: 3

Food: 4

Service: 3

Susan M.

Went to KFC and I go there on occasion and I have had the wrong order at least three times. I always check my order before I leave but it is difficult to count the pieces in the bucket in the car. I was missing 4 pieces which is substantial. . This time I called them to fix the situation and got hung up on and then no answer. KFC is kind of expensive but I pay it because I like chicken. Too bad no more KFC for me

Thomas Clowers

Staff couldn't be bothered to wait on us.

Atmosphere: 1

Food: 1

Service: 1

Brianna Marovich

Horrible food. Preordered the food so it would be ready for me to pick up. It was ready before the time is estimated to be ready & when i walked in there was so many flies flying around. That should have been a red flag. Then I brought the food home & it was cold & hard. Absolutely disgusting & waste of $65.

Atmosphere: 1

Food: 1

Service: 1

Caden Atkins

Orders are pretty consistently wrong, the employees are always super nice, but its frustrating spending so much money on mediocre food that isn't even what you wanted.

Atmosphere: 2

Food: 3

Service: 2

Sua Sponte

Got my cheese curds and they were hollow little balls and the chicken strips were over cooked and dried out.

Atmosphere: 2

Food: 2

Service: 4

Tamara Brazelton

My family LOVES the extra crispy chicken. Fast friendly

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Popcorn Nuggets Combo, Tenders Combo,

Alexandria Whetham

I always get the famous bowl and it is never equal portions: am I supposed to drink this???

sandeep grover

Had those 10$ sale extra crispy chicken from them last week and trust me it tasted like they had that made a day before and they just warm them up and serve.It was very dry and not fresh at all.Stay away from this location.

Atmosphere: 3

Food: 1

Service: 2

Jim Young

OMG. 2 3pc meals for $27. We ate the mashed potatos, a couple bits of the greasiest chicken ever and half of the biscuit. thru the rest away.

Atmosphere: 1

Food: 1

Service: 3

Melissa Wallace

People working are telling through the facility, messed up everyone single meal and literally Ignore you when you ask for it to be corrected. Then walk away while you're trying to speak to them.. very unprofessional. Definitely a bunch of teens kicking it.

Atmosphere: 1

Food: 2

Service: 1

Joe Diambri

Service was slow, food wasn't hot, had to ask for eating utensils.

Atmosphere: 1

Food: 2

Service: 2

Happy Lion K.

Poor. Dry. Nothing in stock. EVER! 10 drive thru cars and you're out of stock and play the substitute game. No one wants to be told sorry we're out of breasts can we substitute? It's not that your selling out of product. It's because you don't sell enough product, hence, you order too little. And so the cycle goes on. Who ever does the ordering needs to get schooled. Disappointed KFC used to be the leader. Go to Churches Chicken. Service here ok. Ambiance, already forgot about you!

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