Pizza Hut

19940 S Prairie Rd E, Sumner
(253) 863-7300

Recent Reviews

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justin hawes

Ordered two pizzas off the menu big mistake horrible. I'll stick to building my own. Service was amazing for how busy they were. Price was good. I love pizza hut just not this time. Live learn will be back.

Atmosphere: 5

Food: 1

Service: 5

Linda Magill

I ordered the pizza with 3 sauces, no sauce came with, I ordered a dr pepper and a lemonade, didn't get those gave me some cheap lemon lime soda. The delivery guy probably door dash looked like a homeless man dirty, hair all messy. SUCH A DISAPOINTMENT!! Ordering from somewhere else from now on!!

Food: 1

Service: 1

Brooke Ryatt

They locked the door and left the restaurant during business hours when I had made a carryout order for that specific time. Their website said my order was ready for me to pick it up, but I showed up and couldn't get in. I stood outside for half an hour dealing with their call center, who couldn't do anything to help me, and then had to just leave.

Aaron Harding

Food was disgusting. Worse than little Ceasars or domino's. I also ordered direct and they delivered with door dash. I especially avoid restaurants that do this when you order direct. Doordash is inconsistent with if the driver even has a hot bag to keep food warm and i have had too many times where the driver didn't and I received cold food. Part of my order was wrong and food just overall tasted horrible. I will not order here again.

Kelsie iLaina Niuvela

I made an order today and got the wrong pizza. Guy answers phone stated he was sorry about the wrong pizza and said he will get me transferred to someone to help me. He puts me on hold and I wait over 10 minutes, someone picks up and hangs me up. Now I’m being patient and then I call again and immediately someone picks up and hangs me up again. Now the third call and no one picks up and I wait to get hang up again This is the worst customer service ever and I’m deleting my account with them for good. Is this what you call cheesy bites pizza?

Brooke Lynn

The food is on par for pizza Hut, both in quality and died. The staff are always helpful and I've never had a bad experience with them.
This Pizza Hut is a solid choice for a quick solution when the clock strikes 6pm, you haven't started dinner yet, and the kids are hungry.

Kid-friendliness: They have high chairs for dine in, and toy vending machines.
There are a few options for small pizzas.

Recommended dishes: Stuff Crust, Cheese Sticks

Michael Hooten

Ordered two medium pizza and a thing of boneless wings at 5:14 and didn't receive my order until 7:10, when my food finally showed up it was cold called to complain and the young man that answered hung up on me. This is last time I'll ever order from this place looks I'll like stick to domino's pizza

Food: 1

Service: 1

daleu harding

The crust is very bland

Atmosphere: 5

Food: 2

Service: 5

Karon locklear

They have the most DISCUSTING toilets there. How hard is it to go to HOMEDEPO and get a new ones for your emplyees. Shame on the owner of building.

Atmosphere: 1

Food: 5

Service: 1

Leah Elli

Ruined half my big box with rock hard pasta and by putting the wrong sauce on my pizza. Not very happy with my experience. Hopefully they will make it right.

Kid-friendliness: The delivery driver was slow had to call me and walk to end of driveway to find my house.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Cinnamon Sticks

Janay Kurtz

Above and beyond and sincerely Made with Love! ? I wrote in the “special requests” box to “make with love” and I got this ❤️ on my pizza! lol totally put a smile on my face! Even tasted like it was made with love!!

I love to support businesses that are still all about customer service and a great experience.

Thank you for being awesome and going the extra mile. This is customer service at its finest!

Atmosphere: 5

Food: 5

Service: 5

Natalie Beyliss

This place needs ManagementThe ladies in front keep laughing and talking in the back while we’re waiting in front they don’t even notice when someone gets in ? ? ?

Atmosphere: 1

Food: 4

Service: 1

Ericka Shepard

Looks great inside since the remodel, I just wish there was more for families to do inside . Games ect.

Atmosphere: 3

Food: 4

Service: 5

Mehal Shah

Good pizza but there was a twist tie baked in

Kelsie Bishop

Should start making the ranch again

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