Mariah is very rude, poor customer service and didn't get what I ordered and paid for.
Jessica Baker
Very poor customer service people was rude tea was rancid and they refused to replace it. Told me I had to pay for a new drink
Alison Waite
Bad costumer service, needs to learn how to run a business. Manager lowkey not bright.
Hazel Moses
We order our food and we got our food delivered and we check on our order and notices that there’s an item missing but I guess I should have notice since the young person when delivering the food ask us if we wanted our receipt today which it may be strange in some establishment but we said yes we want our receipt so we press the button on the ordering screen and the young person answered and we let them know that there’s a missing item and the employee response was “ that not possible I put them on a white bag” which I responded as yes we got the white bag but they have onion rings which was an item we ordered so she ask what was the missing item so we let them know it was small order of cheddar pepper which her response was “ no that not possible let me come out and check” and I said okay so I proceeded to take everything out of the one bag that they stuff with the order and when she came out and approach my vehicle all she asked what was the item missing which we told her it was a small order of cheddar pepper which we did end up getting them from the employee. As customers I’m sure no one is going to appreciate being called a liar over a small order of cheddar pepper or any other items if we paid for the entirety of our order and you as the employee made a mistake it okay but what is not okay is to call your customers liars over something they rightfully paid for.
Dwight Tanner
Very friendly and fun to go too.
Jennie May Weickum
They gave me a new sandwich when they messed up my order. Perfect 👌 👍
Rosy Kantor
Love the big bag of ice!!
Jennifer Ellsworth
The app never wants to work for me so therefore I don't get the discounts. They won't honor it either.
Vince Quinby
We find most food items on the menu to be fairly bland and doesn't stack up to similar fast food chains with the exception of some of their drinks and desert options.
Even their potato products are low in salt and flavor.
Their drive-through can be painfully slow. We have sat as the only car there for 10 minutes plus for small orders.
We tend to only eat here when we are at a business next to it and still normally come away wondering why we didn't just drive to something with more flavor.
symere flores (xXsymereXx)
Forgot to give me my sauces for my fries and mozzarella sticks
Not too attentive to service or orders! I ordered 1 item, a burger, a smash jalapeño and the order was wrong 2x.... and I went thru drive thru which was to slow seeing that they don't have drive up service or inside service. It just reminded me why I hadn't been tree in years!
Nina Martinez
The lady who is taking order sounds like she hated her job. She was rushing us. When we get our food it was cold and missing orders and the lady who gave our order was very rude.
April Clarey
Their food was not good. Tasted stale. For the price it wasn’t worth it
Atmosphere: 2
Food: 1
Service: 3
Emma Hudgins
Way too expensive for the food quality and amounts. They forgot all our sauces and by then we were over it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Tots, Burger, Sauce
Dani Nunez
Got the smasher burger, asked to girl what sauce was on it and she had no idea said I think a cheese sauce (it definitely was not) , like what a disappointment of a burger , absolutely nothing like the picture , She was annoying and impatient with us while we looked at the menu to figure out what we wanted . We also got chili fries but no forks or napkins . I was just disappointed .
Mariah is very rude, poor customer service and didn't get what I ordered and paid for.
Very poor customer service people was rude tea was rancid and they refused to replace it. Told me I had to pay for a new drink
Bad costumer service, needs to learn how to run a business. Manager lowkey not bright.
We order our food and we got our food delivered and we check on our order and notices that there’s an item missing but I guess I should have notice since the young person when delivering the food ask us if we wanted our receipt today which it may be strange in some establishment but we said yes we want our receipt so we press the button on the ordering screen and the young person answered and we let them know that there’s a missing item and the employee response was “ that not possible I put them on a white bag” which I responded as yes we got the white bag but they have onion rings which was an item we ordered so she ask what was the missing item so we let them know it was small order of cheddar pepper which her response was “ no that not possible let me come out and check” and I said okay so I proceeded to take everything out of the one bag that they stuff with the order and when she came out and approach my vehicle all she asked what was the item missing which we told her it was a small order of cheddar pepper which we did end up getting them from the employee. As customers I’m sure no one is going to appreciate being called a liar over a small order of cheddar pepper or any other items if we paid for the entirety of our order and you as the employee made a mistake it okay but what is not okay is to call your customers liars over something they rightfully paid for.
Very friendly and fun to go too.
They gave me a new sandwich when they messed up my order. Perfect 👌 👍
Love the big bag of ice!!
The app never wants to work for me so therefore I don't get the discounts. They won't honor it either.
We find most food items on the menu to be fairly bland and doesn't stack up to similar fast food chains with the exception of some of their drinks and desert options.
Even their potato products are low in salt and flavor.
Their drive-through can be painfully slow. We have sat as the only car there for 10 minutes plus for small orders.
We tend to only eat here when we are at a business next to it and still normally come away wondering why we didn't just drive to something with more flavor.
Forgot to give me my sauces for my fries and mozzarella sticks
Restaurantji Recommends
Not too attentive to service or orders! I ordered 1 item, a burger, a smash jalapeño and the order was wrong 2x.... and I went thru drive thru which was to slow seeing that they don't have drive up service or inside service. It just reminded me why I hadn't been tree in years!
The lady who is taking order sounds like she hated her job. She was rushing us. When we get our food it was cold and missing orders and the lady who gave our order was very rude.
Their food was not good. Tasted stale. For the price it wasn’t worth it
Atmosphere: 2
Food: 1
Service: 3
Way too expensive for the food quality and amounts. They forgot all our sauces and by then we were over it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Tots, Burger, Sauce
Got the smasher burger, asked to girl what sauce was on it and she had no idea said I think a cheese sauce (it definitely was not) , like what a disappointment of a burger , absolutely nothing like the picture , She was annoying and impatient with us while we looked at the menu to figure out what we wanted .
We also got chili fries but no forks or napkins . I was just disappointed .
Atmosphere: 1
Food: 1
Service: 1
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