McDonald's

7234 NE Bothell Way, Bothell
(425) 485-5535

Recent Reviews

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Chris

In the past month I’ve lost probably $30 at this location due to workers forgetting my food. This includes an entire happy meal. Nobody at McDonald’s replies when I asked for a refund and I’m going to stop going there.

Atmosphere: 3

Food: 4

Service: 1

Lijah

If I could leave a no star review I would, I ordered an online pickup meal showed up and they said they didn’t have it. I was at the right location the manager there I think named Carl was unprofessional, and when my food finally came I was missing a fry in my meal that I paid for.. I didn’t even have the energy to go back inside to tell them because I had to get back to work.. Terrible customer service from the manager there I’m definitely taking my service elsewhere from now on..

Atmosphere: 1

Food: 2

Service: 1

Aaron Barry

This is my first time ever writing a review, but what happened at this McDonald’s was so unacceptable that I had to speak up. The level of rudeness and unprofessionalism from both the employee and the manager, who said his name was Ronnie (not sure if that’s spelled correctly) was honestly unbelievable.
Before they even spoke to me, I witnessed the manager treating an uber eat/doordash driver in an extremely disrespectful and humiliating way. The way he spoke to that driver was completely uncalled for. It already made me uncomfortable, but I didn’t expect to be treated the same way just moments later.
When I approached the counter to simply ask why I was charged for something I didn’t order, I was met with instant hostility. Instead of helping or even listening, the employee raised his voice at me. And when I tried to explain calmly, the manager stepped in speaking to her (employee) in Spanish and didn't even try to fix the issue, but to be rude and dismissive as well. I have never encountered a more rude, aggressive, and unprofessional manager. Their attitudes and tone toward both the driver and myself were absolutely unacceptable.
This wasn’t a misunderstanding. It was a clear lack of respect and basic customer service. No customer and no delivery driver should ever be treated like that. Never going back there again!
I truly hope upper management takes this seriously and addresses the behavior at this location, especially now that I’m reading all the other negative reviews about how customers are being treated here.

Atmosphere: 1

Food: 1

Service: 1

CJ Lewis

Ask me to go to stall 1 to wait for them to switch my medium coke to a large... then give me a large dr pepper. Yall get paid too much to make this simple a mistake be better

Atmosphere: 1

Service: 1

Keisha Kuhar

Just a standard run of the mill McDonald's

Atmosphere: 3

Food: 3

Service: 3

Sartres, Jon

Meals are expensive now but a good place to grab a snack. Employees are friendly and helpful

Atmosphere: 3

Food: 3

Service: 5

Darby Jones

Accuracy sucks

Leonard Glennard

This location has messed up my order more times than I can count. Double check your modifications because they clearly don't care to ensure your food is prepared properly.

Atmosphere: 1

Food: 1

Service: 1

Anthony Helms

Horrible. The store runs primarily with younger kids that are not only rude, but have an attitude that they dont want to he there. The food isnt that great either. Im always being parked, and the food is always cold.

Speaking of food, the last few times I've visited this location, they always forget part of my order. This time, they missed half of it. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Aeric Armand

Very friendly, fast service. They make their French fries perfectly too!

Leslie Lund

I always find the employees to be very friendly and the food served to me is delicious!

Atmosphere: 5

Food: 5

Service: 5

Denis Gavrilov

Asked for a cup of water and was met with a hostile attitude by the older gentleman behind the window. Unacceptable behavior.

Atmosphere: 1

Service: 1

Eloise Smith

Horrible experience, one of the workers yelled at my 13 year old friend for grabbing napkins to clean up a spill mess. Absurd behavior from a full grown man, in my opinion. But the food was good because obviously it's McDonald's duh

Atmosphere: 2

Food: 4

Service: 1

Frankie

Told us to get out after I tried to clean up our own mess

Food: 5

Service: 1

C Yu

Has repeatedly given me pickles when I ordered no pickles.

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