All 3 coffees were made wrong. It was like they didn’t read the orders at all.
Vy Le
This is what I got when I order a no ice venti matcha with lavender cold foam: 1/4 cup of matcha, 1/2 cup of cold foam, and 1/4 cup of air. Service was very slow even at slow hours.
Dennis Day
Starbucks claims they want to be your neighborhood coffee shop. But they blast the music so loud you can’t hear somebody right next to you. It’s impossible to have a normal conversation! It’s like being in a bar. I’ve asked to have the music level lowered. But the employees say corporate requires them to keep it a certain volume and they can’t change it. This store seems louder than others. But maybe because it is smaller. The coffee and food is standard. No different from any other store. Go south down the Bothell Everett Hwy a mile to Woods Coffee. They have better food, good coffee, at good music at an appropriate volume. My guess is Starbucks pump up the volume to drive people in and out fast for more profit, keep the bathrooms clean. However, the service here is always excellent!
Katleen P
This is a review for the Canyon Park free standing store.
In the drive thru this morning the young lady and I dropped my 5 bucks change on the ground. I could not get my door open enough to grab it. I was told by Lisa the morning shift manager that it was against policy to come out and pick money up due to safety concerns. My car was safely parked, but instructed me to pull up while cars behind me pulled in and get it myself.l with no regard to my safety. I told her I am a person with a disability and can't walk, but she persisted telling me she wouldn't get it. I had to pull a Karen, and refused to move until I got my 5 bucks. She eventually came and got the 5 for me and let me know just how unhappy she was. I'm old and remember when Starbucks sold fresh coffee beans and the time I took a 100$ bill into Starbucks and they couldn't make change, so they just gave me the coffee free. Been a loyal customer ever since. Oh well, better to support small coffee shops anyway.
*Update* I was contacted immediately by email and referred to a helpful customer service agent who assured me that store management would address the interaction I had with Lisa this morning. Also, while I was on the website I noticed that as of October, Starbucks was highly commuted to DEI and that makes us all happy to be Starbucks customers. Changing my star rating from 1 to 4.0 although the agent on the phone deserves 100/10 stars.
Gurwinder Gill
They're so friendly I always get coffee this place extra extra sweet bomb Lisbeth beating Tim Hortons coffee...she so sweet I love her
Callen Mascarenhas
Very friendly baristas.
Alberto Lopez
You better go to another location if you don’t want a bad experience I live 2 minutes away from this location but I prefer to drive 10 minutes instead dealing with this guys
Atmosphere: 1
Food: 1
Service: 1
D Y
Today, 11/16/24. This place is really not well run. There’s always a long line for no good reason, even with more than eight employees working. I placed a mobile order today, but then I was told it wasn’t ready and had to circle back to wait in the super long drive-thru line again. Eventually, I just went inside, and guess what? My order was just sitting there at the mobile pickup. The management really needs some training because, as a long-time customer, I can confidently say this location is the worst.
Atmosphere: 1
Food: 4
Service: 1
Ryan Mitchell
This place is run very poorly in comparison to all the other Starbucks. Everyone that works here has one job and doesn’t help the others. Why on earth does the person taking my order not pour my drip coffee like EVERY OTHER STARBUCKS? I am watching the cashier after taking my order wash the counter, restock, chit chat and yet the solo barista has to make a simple plain coffee? Stay in your car at this one folks, you get better service.
Atmosphere: 4
Food: 5
Service: 1
Melissa Mather -Brown
I was served the hardest bagel- like someone screwed up and put it back toasted- then served it to me “warming it up”. It was like a hockey puck. I’ve been going to Starbucks for over 25yrs religiously, and this has NEVER happened. I turned around and took it back, the two gals behind the counter were obviously gossiping about something and rudely said “is it the bagel” strange they should know, mumbled something about oven “being off this morning “. Made me another one without apologizing or offering me even a free drink. What a terrible experience.
Extremely rude, dismissive and disrespectful staff. Spend your money elsewhere. There are so many other locations in the area that you can go to. Avoid at all costs.
R Lynn
Consistently the worst. The coffees are consistently wrong with missing syrups or sugar, foam is dense and shots are burnt. The staff is RUDE and condescending when asked to remake a drink. I’ve given up on asking to have them remake it and will avoid this place whenever possible.
Atmosphere: 1
Food: 1
Service: 1
j sharp (Sheezy)
I love the outdoor seating area here. Our experience was nice and relaxing thank you
Atmosphere: 5
Service: 5
Doug S
Canyon Park Starbucks on Bothell-Everett Highway - smaller store with nice inside and outside seating, friendly staff, and drive-thru. They always get your order right at this location.
Christian Valoe Hannesschlaeger
Been there now several times, asked the music to be turned down in the morning because you can literally not hold a conversation, the response was our manager wants the music so loud and we cannot turn it down.
All 3 coffees were made wrong. It was like they didn’t read the orders at all.
This is what I got when I order a no ice venti matcha with lavender cold foam: 1/4 cup of matcha, 1/2 cup of cold foam, and 1/4 cup of air. Service was very slow even at slow hours.
Starbucks claims they want to be your neighborhood coffee shop. But they blast the music so loud you can’t hear somebody right next to you. It’s impossible to have a normal conversation! It’s like being in a bar. I’ve asked to have the music level lowered. But the employees say corporate requires them to keep it a certain volume and they can’t change it. This store seems louder than others. But maybe because it is smaller. The coffee and food is standard. No different from any other store. Go south down the Bothell Everett Hwy a mile to Woods Coffee. They have better food, good coffee, at good music at an appropriate volume. My guess is Starbucks pump up the volume to drive people in and out fast for more profit, keep the bathrooms clean. However, the service here is always excellent!
This is a review for the Canyon Park free standing store.
In the drive thru this morning the young lady and I dropped my 5 bucks change on the ground. I could not get my door open enough to grab it. I was told by Lisa the morning shift manager that it was against policy to come out and pick money up due to safety concerns. My car was safely parked, but instructed me to pull up while cars behind me pulled in and get it myself.l with no regard to my safety. I told her I am a person with a disability and can't walk, but she persisted telling me she wouldn't get it. I had to pull a Karen, and refused to move until I got my 5 bucks. She eventually came and got the 5 for me and let me know just how unhappy she was. I'm old and remember when Starbucks sold fresh coffee beans and the time I took a 100$ bill into Starbucks and they couldn't make change, so they just gave me the coffee free. Been a loyal customer ever since.
Oh well, better to support small coffee shops anyway.
*Update*
I was contacted immediately by email and referred to a helpful customer service agent who assured me that store management would address the interaction I had with Lisa this morning. Also, while I was on the website I noticed that as of October, Starbucks was highly commuted to DEI and that makes us all happy to be Starbucks customers. Changing my star rating from 1 to 4.0 although the agent on the phone deserves 100/10 stars.
They're so friendly I always get coffee this place extra extra sweet bomb Lisbeth beating Tim Hortons coffee...she so sweet I love her
Very friendly baristas.
You better go to another location if you don’t want a bad experience I live 2 minutes away from this location but I prefer to drive 10 minutes instead dealing with this guys
Atmosphere: 1
Food: 1
Service: 1
Today, 11/16/24. This place is really not well run. There’s always a long line for no good reason, even with more than eight employees working. I placed a mobile order today, but then I was told it wasn’t ready and had to circle back to wait in the super long drive-thru line again. Eventually, I just went inside, and guess what? My order was just sitting there at the mobile pickup. The management really needs some training because, as a long-time customer, I can confidently say this location is the worst.
Atmosphere: 1
Food: 4
Service: 1
This place is run very poorly in comparison to all the other Starbucks. Everyone that works here has one job and doesn’t help the others. Why on earth does the person taking my order not pour my drip coffee like EVERY OTHER STARBUCKS? I am watching the cashier after taking my order wash the counter, restock, chit chat and yet the solo barista has to make a simple plain coffee? Stay in your car at this one folks, you get better service.
Atmosphere: 4
Food: 5
Service: 1
I was served the hardest bagel- like someone screwed up and put it back toasted- then served it to me “warming it up”. It was like a hockey puck. I’ve been going to Starbucks for over 25yrs religiously, and this has NEVER happened. I turned around and took it back, the two gals behind the counter were obviously gossiping about something and rudely said “is it the bagel” strange they should know, mumbled something about oven “being off this morning “. Made me another one without apologizing or offering me even a free drink. What a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely rude, dismissive and disrespectful staff. Spend your money elsewhere. There are so many other locations in the area that you can go to. Avoid at all costs.
Consistently the worst. The coffees are consistently wrong with missing syrups or sugar, foam is dense and shots are burnt. The staff is RUDE and condescending when asked to remake a drink. I’ve given up on asking to have them remake it and will avoid this place whenever possible.
Atmosphere: 1
Food: 1
Service: 1
I love the outdoor seating area here. Our experience was nice and relaxing thank you
Atmosphere: 5
Service: 5
Canyon Park Starbucks on Bothell-Everett Highway - smaller store with nice inside and outside seating, friendly staff, and drive-thru. They always get your order right at this location.
Been there now several times, asked the music to be turned down in the morning because you can literally not hold a conversation, the response was our manager wants the music so loud and we cannot turn it down.
Atmosphere: 1
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