I recently came through the drive thru and received the wrong order. I reached out via email about the issue, and I received two complimentary cards, one for a free single item and one for a free taco. I went today to go get my two items, and left with a whole meal and two tacos all complimentary. Keisha at the drive thru window went above and beyond to made sure my experience was made better and it definitely was. I will be coming back. Thanks Keisha!
Atmosphere: 5
Food: 4
Service: 5
DannyBoy P
Staff is super nice and always has my order ready don't know how this one is rated 3 stars
Food: 5
Service: 5
Steven Abernethy
I have had acceptable service here in the past but today 8-14-25 as I was delivering for doordash and had a difficult experience first with the lack of acknowledgement of any of the 8 employees 10ft behind the front counter. The status for the order was ready before I arrived and after waiting for 10 minutes I went to my car to get water and returned seeing an order ready behind the counter and a young man approaching the front counter only to stay looking behind him at kitchen staff . I finally got his attention as he turned around and the rest was routine but I was almost in disbelief at how much awkward effort cotomers have to go through because costomer service is declining .
Service: 2
Joe Bellefeuille
Literally every part of our order was upsetting. Just got home from the drive thru. The drinks are watered down and taste like crap, threw them away. They forgot 1 large mexi fries completely. And then our tacos and order of mexi fries they remembered were both cold. Like below room temperature. Never going back.
Atmosphere: 3
Food: 1
Service: 3
Evan Piplic
I love the food here as a regular but their service was/is abysmal, the reason I say was/is is because they have new owner and things are changing, so go at your own risk
Atmosphere: 3
Food: 5
Service: 2
Zoe Ugaitafa
They took my $$, didn't give me my order, gave me someone elses order, made me wait 20 mins, no apology, no refund, repeated confusion, over what i even ordered! 3 burritos & 3 mexy fries :( I love tacotime but this place truly SUCKS worst service EVER!!!
Atmosphere: 1
Food: 1
Service: 1
Marshanna Dial
a top 5
Atmosphere: 5
Food: 5
Service: 5
dancingchicken
Excellent experience here. Foods tastes great and very friendly service. So much meat in the great tasting tacos I was pleasantly surprised!
Atmosphere: 5
Food: 5
Service: 5
Candace Hartzell
The person taking drive thru orders had a hard time taking a salad order and a #4. Got to the window to pick up our order and was shorted the tacos. I mentioned we were short the taco and hand the bag back. A woman came to the window and asked “Well what’s in your other bag?” I said it was my taco salad. She said she needed to check the bag. So I handed to her at which time she comment. “You don’t need to hand it to me like that. “ RUDE and the food wasn’t that good.
Gregory Sanders
Taco time is the best! It has quality food, served fresh by caring people who go out of their way to exceed expectations. Love this place
Worst taco time in the state of WA. Nearly chipped my tooth on their stale rice.literally the entire plate was filled hard as a rock, stale rice. Egregiously bad???
I recently came through the drive thru and received the wrong order. I reached out via email about the issue, and I received two complimentary cards, one for a free single item and one for a free taco. I went today to go get my two items, and left with a whole meal and two tacos all complimentary. Keisha at the drive thru window went above and beyond to made sure my experience was made better and it definitely was. I will be coming back. Thanks Keisha!
Atmosphere: 5
Food: 4
Service: 5
Staff is super nice and always has my order ready don't know how this one is rated 3 stars
Food: 5
Service: 5
I have had acceptable service here in the past but today 8-14-25 as I was delivering for doordash and had a difficult experience first with the lack of acknowledgement of any of the 8 employees 10ft behind the front counter. The status for the order was ready before I arrived and after waiting for 10 minutes I went to my car to get water and returned seeing an order ready behind the counter and a young man approaching the front counter only to stay looking behind him at kitchen staff .
I finally got his attention as he turned around and the rest was routine but I was almost in disbelief at how much awkward effort cotomers have to go through because costomer service is declining .
Service: 2
Literally every part of our order was upsetting. Just got home from the drive thru. The drinks are watered down and taste like crap, threw them away. They forgot 1 large mexi fries completely. And then our tacos and order of mexi fries they remembered were both cold. Like below room temperature. Never going back.
Atmosphere: 3
Food: 1
Service: 3
I love the food here as a regular but their service was/is abysmal, the reason I say was/is is because they have new owner and things are changing, so go at your own risk
Atmosphere: 3
Food: 5
Service: 2
They took my $$, didn't give me my order, gave me someone elses order, made me wait 20 mins, no apology, no refund, repeated confusion, over what i even ordered! 3 burritos & 3 mexy fries :(
I love tacotime but this place truly SUCKS worst service EVER!!!
Atmosphere: 1
Food: 1
Service: 1
a top 5
Atmosphere: 5
Food: 5
Service: 5
Excellent experience here. Foods tastes great and very friendly service. So much meat in the great tasting tacos I was pleasantly surprised!
Atmosphere: 5
Food: 5
Service: 5
The person taking drive thru orders had a hard time taking a salad order and a #4. Got to the window to pick up our order and was shorted the tacos. I mentioned we were short the taco and hand the bag back. A woman came to the window and asked “Well what’s in your other bag?” I said it was my taco salad. She said she needed to check the bag. So I handed to her at which time she comment. “You don’t need to hand it to me like that. “ RUDE and the food wasn’t that good.
Taco time is the best! It has quality food, served fresh by caring people who go out of their way to exceed expectations. Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burrito
Restaurantji Recommends
Take out for wife's lunch
Who doesn't enjoy getting the wrong order?
Atmosphere: 1
Food: 5
Service: 1
Bad service
Amazing food. 10/10 every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crisp Burrito, Soft Burrito
Worst taco time in the state of WA. Nearly chipped my tooth on their stale rice.literally the entire plate was filled hard as a rock, stale rice. Egregiously bad???
Atmosphere: 1
Food: 1
Service: 1
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