They always get me my cheese burger with diced onions even though its not in the system. To owner: please add it to the register so its less difficult for the nice employees. Thank you.
Jason Cox
Went to this Wendy’s tonight and had one of the worst customer service experiences I’ve had in a while. The manager was on the drive-thru mic—rude, condescending, and clearly not cut out for customer service. I let it go and placed my order, only to receive it wrong. I circled back through to get it corrected, which they did.
But here’s where it got worse: the manager actually took my food back through the window—pretty sure that’s a health code violation. Then, in plain view and earshot of customers, he began yelling at his staff, treating them with complete disrespect.
This isn’t just about my order. It’s about how poorly this location is being run. If the owner happens to read this, I hope you take a serious look at who you’ve put in charge.
Kelsey Reeves
I had an extremely disappointing experience at this Wendy’s due to the behavior of the manager on duty. From the moment I pulled up to the ordering box, I was met with unnecessary snark and attitude. Instead of a welcoming interaction, the manager responded with irritation and impatience, making me feel like I was an inconvenience rather than a customer.
At the pay window, I witnessed this same manager yelling at employees in front of customers. It was uncomfortable and unprofessional. The way they spoke to both staff and patrons was rude, dismissive, and completely out of line for someone in a leadership position.
Employees deserve to work in a respectful environment, and customers deserve to be treated with basic courtesy. This kind of behavior reflects poorly on the entire brand. I hope upper management takes action to address this and ensures better training and support for the team.
Valerie Hernandez
Completely rude. Sarcasm isn’t necessary, if you hate your job quit instead of taking it out on people.
Michaella Larson
If I could go lower I would. My fries were so cold it was like they never touched the fryer. My burger was ice cold like they put in the fridge the night before. The burger was put together so poorly that the sauces were pouring out in my hands. I had to microwave the fries and they got warm and soggy!! All I can say is Wendy’s in Silverlake is the best store by far!!! Get with the program Bothell
RAVENS FAN 1
Workers are nice
Stew Carrington
Chemical tasting. Will not eat here again.
osibike4dias
Great quick service,I picked up a couple of bacon cheese as filler thru the app last evening. I felt ill, low energy and cold toes until my meal ended up in a trash can at 2 am. Seems the pork was the issue, watch the bacon.
Kimberly Frost
Trying not not sound like a Karen. Bad experience with specific employee who really doesn't seem to enjoy working the drive thru.
anusha nandigam
The nuggets were half cooked. French fries were too salty.They gave me a hamburger and I ordered a crispy chicken burger. I don't recommend this place
Clean, fast, friendly folks. Employees are chill, burgers are always fresh and hot. What more can you want from a Wendy’s?
Aspen Green
This is my favorite and most frequented Wendy's location. The staff here are all super super awesome and they really do a great job no matter what time you come in. 🩷🩷🩷
They always get me my cheese burger with diced onions even though its not in the system. To owner: please add it to the register so its less difficult for the nice employees. Thank you.
Went to this Wendy’s tonight and had one of the worst customer service experiences I’ve had in a while. The manager was on the drive-thru mic—rude, condescending, and clearly not cut out for customer service. I let it go and placed my order, only to receive it wrong. I circled back through to get it corrected, which they did.
But here’s where it got worse: the manager actually took my food back through the window—pretty sure that’s a health code violation. Then, in plain view and earshot of customers, he began yelling at his staff, treating them with complete disrespect.
This isn’t just about my order. It’s about how poorly this location is being run. If the owner happens to read this, I hope you take a serious look at who you’ve put in charge.
I had an extremely disappointing experience at this Wendy’s due to the behavior of the manager on duty. From the moment I pulled up to the ordering box, I was met with unnecessary snark and attitude. Instead of a welcoming interaction, the manager responded with irritation and impatience, making me feel like I was an inconvenience rather than a customer.
At the pay window, I witnessed this same manager yelling at employees in front of customers. It was uncomfortable and unprofessional. The way they spoke to both staff and patrons was rude, dismissive, and completely out of line for someone in a leadership position.
Employees deserve to work in a respectful environment, and customers deserve to be treated with basic courtesy. This kind of behavior reflects poorly on the entire brand. I hope upper management takes action to address this and ensures better training and support for the team.
Completely rude. Sarcasm isn’t necessary, if you hate your job quit instead of taking it out on people.
If I could go lower I would. My fries were so cold it was like they never touched the fryer. My burger was ice cold like they put in the fridge the night before. The burger was put together so poorly that the sauces were pouring out in my hands. I had to microwave the fries and they got warm and soggy!! All I can say is Wendy’s in Silverlake is the best store by far!!! Get with the program Bothell
Workers are nice
Chemical tasting. Will not eat here again.
Great quick service,I picked up a couple of bacon cheese as filler thru the app last evening. I felt ill, low energy and cold toes until my meal ended up in a trash can at 2 am. Seems the pork was the issue, watch the bacon.
Trying not not sound like a Karen. Bad experience with specific employee who really doesn't seem to enjoy working the drive thru.
The nuggets were half cooked. French fries were too salty.They gave me a hamburger and I ordered a crispy chicken burger. I don't recommend this place
Restaurantji Recommends
Chocolate Thin Mint Frosties !!!
Clean, fast, friendly folks. Employees are chill, burgers are always fresh and hot. What more can you want from a Wendy’s?
This is my favorite and most frequented Wendy's location. The staff here are all super super awesome and they really do a great job no matter what time you come in. 🩷🩷🩷
Delicious best fast food
Always fast and friendly.
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