I’m a fan of Jamba Juice shakes, but this visit felt like a rip-off. I paid $27 for two shakes, which felt overpriced. I understand I added probiotics and substituted the milk, but if I’m going to be charged that much, at least fill the shakes to the top. Very disappointing given the cost. If you want a better deal, go to Emerald Smoothies—they don’t charge extra for substitutions and the portions are generous. At least the one in Redmond doesn't. Overall, not a good value—and I wouldn’t recommend based on this experience. Won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Rajan Narayan
These guys are a revolving door of what you’re gonna get this time. Sometimes the drink is great, sometimes it’s mush, sometimes you get charged the right amount, sometimes you get charged extra, sometimes they get your order right, sometimes they don’t at all, sometimes your orders are done on time with only one person behind the counter, while other times it takes 40 minutes with 3 people working on it. So you might get lucky…or not.
Atmosphere: 3
Food: 3
Service: 2
Anthony Rubino
I came in to grab Jamba as a surprise treat for my kids, but after waiting 30 minutes with zero communication, I had to leave empty-handed to go pick them up. It was a complete mess—orders backed up, no updates, no “hey just so you know, it’ll be a wait,” nothing. A simple heads-up at the start or even a quick “thanks for your patience” halfway through would’ve made a huge difference.
The girls behind the counter were clearly working hard, but they lacked leadership and direction. I was skipped over at least twice, and again—no communication at all. I get that busy days happen, but this felt totally unorganized and frustrating. Sadly, I had to abandon my order.
Giving 2 stars only because the staff was trying, but someone needs to step up and manage the chaos better.
Atmosphere: 1
Food: 4
Service: 1
Ry L
Horrible... I ordered door dash a fruit bowl and drink. They didn't give me the drink at all and the fruit bowl had tin foil instead of a top. Very trashy. The worst part is I'm trying to call them to make a incomplaint and fix it and they just don't ever answer the phone.
Service: 1
Hikari Nim
The drinks were good but one of the drinks they gave us was definitely not correct. Since we don’t come to Jamba Juice often, we have no idea what drink they gave us. 😂
We will probably come again but hoping next time they give us the correct drinks.
Atmosphere: 5
Food: 4
Service: 2
Bobby Ferdaszewski
Not the JJ that I can recommend. Except that the options are difficult to find. Been coming 2x week for a month and each time had issue with severs not knowing the recipe well enough to let me know exactly what goes into my smoothie. I asked for a vegan dairy free pb&bananna smoothie. Using oatmilk. I saw server use soymilk and add honey- which is not vegan by definition. I asked about oatmilk and was told - they used oatmilk. I didn’t press the issue- nor made a scene. Kids are working hard and it was “close” enough. Then I got my Large smoothie- maybe 2 inches below the top. See photo. I am definitely going to look for alternative to JJ in Burlington Wa. Vegan and other customers- be Aware!
Benjamin Branigh
I had a breakfast sandwich here once it Was Yummy. Happy families mothers with daughters I saw while eating.
The location is difficult to drive in and out Of though if I had a job 10 miles away I’d seriously consider ordering to go.
K.J. Bird
Extremely slow service. Waited 20 min + No customer service as the ordering is electronic, but it still asks for a tip. You want me to tip your screen? Can’t customize anything because no one to talk to. Drinks made from frozen *not fresh* fruits
Zuzu Fleur
Your employee thinks he can close at whatever time he wants because he doesn’t want to do anymore work. If a customer comes in 40 minutes before your posted close time, they should be served. Not ignored and then told “we’re closed”. I have eyes, I can read the time, and you’re not closed because it’s close to closing time. Get a less lazy employee.
Don Dubose
Placed an online order on10/21. I had an issue comeuppance and I could not pickup my orde I called the store the same day and asked them what could we the gal said she could issue me a refund and that didn't happen this was my first order I had decided to give them a try but didn't get the chance to so I guess I'm just out the money now Thanks Jamba Juice!!
First time to a Jamba Juice, quick service and the smoothies were delicious.
Atmosphere: 4
Food: 5
Service: 5
Brittany
Stood in line not one single word from the employees. No one told us we could order ourselves. Only word was the kind of the shake. Not a hello or do you need help. 4pm on a Friday they weren’t too busy to greet a customer.
I’m a fan of Jamba Juice shakes, but this visit felt like a rip-off. I paid $27 for two shakes, which felt overpriced. I understand I added probiotics and substituted the milk, but if I’m going to be charged that much, at least fill the shakes to the top. Very disappointing given the cost. If you want a better deal, go to Emerald Smoothies—they don’t charge extra for substitutions and the portions are generous. At least the one in Redmond doesn't. Overall, not a good value—and I wouldn’t recommend based on this experience. Won't be returning.
Atmosphere: 1
Food: 1
Service: 1
These guys are a revolving door of what you’re gonna get this time. Sometimes the drink is great, sometimes it’s mush, sometimes you get charged the right amount, sometimes you get charged extra, sometimes they get your order right, sometimes they don’t at all, sometimes your orders are done on time with only one person behind the counter, while other times it takes 40 minutes with 3 people working on it. So you might get lucky…or not.
Atmosphere: 3
Food: 3
Service: 2
I came in to grab Jamba as a surprise treat for my kids, but after waiting 30 minutes with zero communication, I had to leave empty-handed to go pick them up. It was a complete mess—orders backed up, no updates, no “hey just so you know, it’ll be a wait,” nothing. A simple heads-up at the start or even a quick “thanks for your patience” halfway through would’ve made a huge difference.
The girls behind the counter were clearly working hard, but they lacked leadership and direction. I was skipped over at least twice, and again—no communication at all. I get that busy days happen, but this felt totally unorganized and frustrating. Sadly, I had to abandon my order.
Giving 2 stars only because the staff was trying, but someone needs to step up and manage the chaos better.
Atmosphere: 1
Food: 4
Service: 1
Horrible... I ordered door dash a fruit bowl and drink. They didn't give me the drink at all and the fruit bowl had tin foil instead of a top. Very trashy. The worst part is I'm trying to call them to make a incomplaint and fix it and they just don't ever answer the phone.
Service: 1
The drinks were good but one of the drinks they gave us was definitely not correct. Since we don’t come to Jamba Juice often, we have no idea what drink they gave us. 😂
We will probably come again but hoping next time they give us the correct drinks.
Atmosphere: 5
Food: 4
Service: 2
Not the JJ that I can recommend. Except that the options are difficult to find.
Been coming 2x week for a month and each time had issue with severs not knowing the recipe well enough to let me know exactly what goes into my smoothie.
I asked for a vegan dairy free pb&bananna smoothie. Using oatmilk. I saw server use soymilk and add honey- which is not vegan by definition. I asked about oatmilk and was told - they used oatmilk. I didn’t press the issue- nor made a scene. Kids are working hard and it was “close” enough. Then I got my Large smoothie- maybe 2 inches below the top. See photo.
I am definitely going to look for alternative to JJ in Burlington Wa.
Vegan and other customers- be Aware!
I had a breakfast sandwich here once it
Was
Yummy.
Happy families mothers with daughters I saw while eating.
The location is difficult to drive in and out
Of though if I had a job 10 miles away I’d seriously consider ordering to go.
Extremely slow service. Waited 20 min +
No customer service as the ordering is electronic, but it still asks for a tip. You want me to tip your screen?
Can’t customize anything because no one to talk to.
Drinks made from frozen *not fresh* fruits
Your employee thinks he can close at whatever time he wants because he doesn’t want to do anymore work. If a customer comes in 40 minutes before your posted close time, they should be served. Not ignored and then told “we’re closed”. I have eyes, I can read the time, and you’re not closed because it’s close to closing time. Get a less lazy employee.
Placed an online order on10/21.
I had an issue comeuppance and I could not pickup my orde I called the store the same day and asked them what could we the gal said she could issue me a refund and that didn't happen this was my first order I had decided to give them a try but didn't get the chance to so I guess I'm just out the money now
Thanks Jamba Juice!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Their fresh orange carrots juice is my favorite 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange C-Booster
Zoe is incredibly fast with making our drinks
Atmosphere: 5
Service: 5
Nice to have this near the Skagit soccer fields
Atmosphere: 3
Food: 4
Service: 5
First time to a Jamba Juice, quick service and the smoothies were delicious.
Atmosphere: 4
Food: 5
Service: 5
Stood in line not one single word from the employees. No one told us we could order ourselves. Only word was the kind of the shake. Not a hello or do you need help. 4pm on a Friday they weren’t too busy to greet a customer.
Atmosphere: 5
Food: 3
Service: 1
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