Jimmy John's

2416 1st St, Cheney
(509) 235-3144

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Recent Reviews

Got JJ’s through doordash. Die hard fan for the #12 beach club with bacon. Best sandwich hands down but they forgot my bacon this time. I called requesting a refund to the bacon because at the end of the day it is not a big deal and these things happen sometimes. Whoever was on the phone quickly said they’d remake it and re-deliver it to me at no additional cost. (this was a giant sandwich) so they basically sent me 2 more sandwiches. I’m incredibly impressed with the fact...
Asked for no lettuce and no tomato and they still put it on the sandwich my brother ordered all his sauces on the side (because the bread tends to get soggy when you add oil and vinegar) they put sauces and the oil and vinegar on his sandwich (so his sandwich showed up soggy) but they also gave him more sauce in little sauce cups. We understand mistakes happen so we will go in sometime and see how it is in person
Very slow to get orders out. Only 1 girl preparing sandwiches while another just stood there lost and confused-assuming she was new but with that said she took no initiative to do anything. Very unorganized process. At least once we finally got our order it was correct, last time it was not. Seems the workers have no clue when they actually have to work when it gets busy. Blame manager for lackluster training.

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