Super clean establishment. Very friendly and helpful. fresh chicken and french fries...
Atmosphere: 5
Food: 5
Service: 5
stephaniehT745UI
Worst service yet and not improving. We took our grandchildren to grab a (1) sandwich and a (1) hash brown patty. After 45 minutes of waiting inside on a to-go order (absolutely not an exaggeration) we asked for a refund and left. While waiting, the cook was yelling, (loud enough for all in the restaurant to hear,) "My kitchen wasn't prepped correctly," "Were short staffed," "I dont care if people are angry," and any other excuses and blame he could muster up. This was all done in a very loud angry voice resulting in significant amount of discomfort in the waiting area. **People were getting refunds and leaving right and left.** Our family has lived in Cheney for many many years and have been patrons of Zips for as many. It WAS a great place to go for fast food. For the last 9 months or so, however, service has gone steadily down hill. This was not the only time we have had to wait an exorbitant amount of time for a very simple order, but it is the most egregious! My son in law got stuck waiting for 30 minutes to get two milkshakes. Good grief!! I do want to give kudos to the gals on the front line... they were doing the best they could in dealing with angry customers and an abusive cook. Bottom line...no reason to go back.
Laura S.
Great burgers and fries!
Amber Fiedler
The food is good. The milkshakes are fantastic especially the huckleberry shake. The wait times are a little long but definitely worth it.
Kim
Best breakfast in town! Hard to beat their chicken fried steak:)
B larsen
Great place to get a quick bite to eat. Had never been until my wife said she had gone there for year. Differently worth the stop.
Ryan Kennedy
30 minutes drive thru time. Ordered 4 burgers cost $50.00. Got attacked my mosquitoes the whole time while we waited. Only one car was in front of us when we pulled in.
Amber Richards
It is extremely frustrating to order any delivery from this restaurant. They consistently forget items, sauces, drinks, etc. I have given them multiple chances and every. Single. Time. They forget things. There was one instance where they forgot my 5 year olds entire dinner! When they get busy, they unravel and miss important details. I spent over $70 tonight and my 5 year old, yet again, is missing his drink and his treat. They didn't have large cups, so they gave me a medium without refunding the change in price. My meal was supposed to come with sauces, which were, of course, missing. I will not be ordering from this location again.
Jack Allen
Great food and I just love it there
Christopher Adams
We waited in line at the drive-through for over 30 mins. It appeared they were writing the tickets instead of putting them into their system, it must have been broken.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tartar Sauce, Hamburger, Of Fries
Excellent food for a "fast food" restaurant. Prices are reasonable. Breakfasts are great.
Atmosphere: 5
Food: 5
Service: 5
Andrey Mantsevich
Slowest zips in the northwest. Every time it's a dreadful 20+ min wait for my food.
Atmosphere: 1
Service: 1
heihefa
Not only does the whole place give off a "crusty" vibe, but this place genuinely has the slowest service I've ever gotten at a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Serenity Longacre-Sauceda
I have to say that I love coming to this restaurant. They go above and beyond to make sure their customers are happy. Thank you to the staff at this location.
Super clean establishment. Very friendly and helpful. fresh chicken and french fries...
Atmosphere: 5
Food: 5
Service: 5
Worst service yet and not improving. We took our grandchildren to grab a (1) sandwich and a (1) hash brown patty. After 45 minutes of waiting inside on a to-go order (absolutely not an exaggeration) we asked for a refund and left. While waiting, the cook was yelling, (loud enough for all in the restaurant to hear,) "My kitchen wasn't prepped correctly," "Were short staffed," "I dont care if people are angry," and any other excuses and blame he could muster up. This was all done in a very loud angry voice resulting in significant amount of discomfort in the waiting area. **People were getting refunds and leaving right and left.** Our family has lived in Cheney for many many years and have been patrons of Zips for as many. It WAS a great place to go for fast food. For the last 9 months or so, however, service has gone steadily down hill. This was not the only time we have had to wait an exorbitant amount of time for a very simple order, but it is the most egregious! My son in law got stuck waiting for 30 minutes to get two milkshakes. Good grief!! I do want to give kudos to the gals on the front line... they were doing the best they could in dealing with angry customers and an abusive cook. Bottom line...no reason to go back.
Great burgers and fries!
The food is good. The milkshakes are fantastic especially the huckleberry shake. The wait times are a little long but definitely worth it.
Best breakfast in town! Hard to beat their chicken fried steak:)
Great place to get a quick bite to eat. Had never been until my wife said she had gone there for year. Differently worth the stop.
30 minutes drive thru time. Ordered 4 burgers cost $50.00. Got attacked my mosquitoes the whole time while we waited. Only one car was in front of us when we pulled in.
It is extremely frustrating to order any delivery from this restaurant. They consistently forget items, sauces, drinks, etc. I have given them multiple chances and every. Single. Time. They forget things. There was one instance where they forgot my 5 year olds entire dinner! When they get busy, they unravel and miss important details. I spent over $70 tonight and my 5 year old, yet again, is missing his drink and his treat. They didn't have large cups, so they gave me a medium without refunding the change in price. My meal was supposed to come with sauces, which were, of course, missing. I will not be ordering from this location again.
Great food and I just love it there
We waited in line at the drive-through for over 30 mins. It appeared they were writing the tickets instead of putting them into their system, it must have been broken.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tartar Sauce, Hamburger, Of Fries
Restaurantji Recommends
Charged 2.50 for a cup of water.
Atmosphere: 1
Food: 1
Service: 1
Excellent food for a "fast food" restaurant. Prices are reasonable. Breakfasts are great.
Atmosphere: 5
Food: 5
Service: 5
Slowest zips in the northwest. Every time it's a dreadful 20+ min wait for my food.
Atmosphere: 1
Service: 1
Not only does the whole place give off a "crusty" vibe, but this place genuinely has the slowest service I've ever gotten at a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
I have to say that I love coming to this restaurant. They go above and beyond to make sure their customers are happy. Thank you to the staff at this location.
Atmosphere: 5
Food: 5
Service: 5
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