Panda Express
401 E Dean Nicholson Blvd, Ellensburg
(509) 963-3492
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It says it's open but we came here and it's closed
Atmosphere: 1
Food: 1
Service: 1
Ordered online and food was ready when I got there. Unfortunately they gave such small entrees and completely messed up a bowl I ordered. It's pretty standard Panda Express food tho.
Worst ordering system on the planet
Atmosphere: 1
Food: 4
Service: 1
Literally the worst fast food experience I’ve had. Ordered in Grubhub and showed up right on time. Asked for order they told me 5 mins. They repeated the “5 more mins” 6 times. I was there 45 minutes just standing there. Then when I got home and opened my food I had a grand total of 3, YES THREE, pieces of chicken for one of my entrees. They completely forgot my other entre. My cream cheese rangoons were still cold and barely fried. Also, they put my food UPSIDE DOWN in the bag.
Atmosphere: 1
Food: 1
Service: 1
Ordered at the kiosk which said there was a 14 minute wait. Ended up waiting over 40 minutes for our food to start getting made. Very busy. It seems that the pickup orders are taking precedent over food ordered on site. When I asked about our place in the queue, I was told there was no more chow mein right then. There was a whole stack of orders waiting for the cow mein.
Atmosphere: 4
Food: 5
Service: 2
Food was good but ended up getting food poisoning. Also they only take card
Service is so mid pay attention to ur online orders instead of giggling with coworkers ☠️
Home of the micro portions.
I go to Panda Express in many different cities and this location is by far the stingiest with food portions. I think they get away with it because you order from a GrubHub kiosk and not directly from the person who is scooping up your food- so the worker short changes your portion size without you knowing. You just go to the register and pick up your pre paid food and pray that you didn't get cheated. Here's a pic of the 2 entree plate of king pao chicken. Weak.
Trying to be as middle of the road, but as of today it is closed
Awful customer service. Waited an hour for our food while everyone after us got theirs. Manager tonight wouldn't even comp the meal. Over 100 orders after us got theirs before us. Told the other man who was also waiting forever that his order was comped. When we asked what about ours the manager said he didn't actually comp the guys meal. What a scam. Gave us some ragoons to make it better. Go figure. Manager was defensive, we watched the worker girl rearrange the tickets like crazy. Won't be back and will be letting people in town know about this.
EDIT: Got home and they didn't even get the order right. Absolutely ridiculous
Restaurantji Recommends
Helped us out when we needed to change an order at the window, thank you so much for your flexibility and patience.
Atmosphere: 5
Food: 5
Service: 5
Google hours are off. They’re pretty much never open
Always consistent.. orange chickens the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
The most weirdest location that I ever seen in my life! Why are you guys closed at 6:45, when Google maps says you guys should open till 8. Never going back again.
Atmosphere: 1
Food: 1
Service: 1
I do not like that everybody talks instead of getting all of the orders in and getting them dome and making people wait at the desk so they can talk more.......how annoying.
Atmosphere: 1
Food: 4
Service: 1
Loading...