Ordered online went to pick it up on my short lunch break, they didn’t have my order but my card was charged I was able to show them proof of it and they refused to make my sandwich. Worst customer service ever!!! So now I am late back to work with no food. And waiting on them to refund me money… highly do not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Ronda Wray
Workers were not very friendly everyone in our house got sick except for child sandwhich. Food tasted horrible will never eat at elma subway again it used to be good 5 years ago now last 3x went over 4 years were horrible.
Atmosphere: 1
Food: 1
Service: 1
Sheila Donofrio
They went out of their way tonight! They were out of meatballs but pulled more to make our sandwich. Above and beyond. Excellent service.
Atmosphere: 4
Food: 4
Service: 5
Randy Scalf
Almost $14 for a footlong? Really? I can go to a restaurant and get a real meal for that
Atmosphere: 2
Food: 2
Service: 4
West Cascade Rail
It's a subway
Olivia Cutler
Placed an online order for pickup at 2pm. The current time of ordering was 1:30pm.The pickup of the sandwich was fast and friendly.The sandwich however wasn’t up to my expectations.I don’t think I’ve ever had bread so stale in my life from a subway. It was basically flaking and crumbling to pieces it was so hard.The texture was gummy almost chewy. Felt like I was chewing a piece of cardboard on the outside of my sandwich. I eventually gave up and ate the toppings with the meat in a salad style.Kinda bummed especially since the sandwich was like 12+ dollars.Service and ambiance was nice, sandwich was lame.
Atmosphere: 5
Food: 1
Service: 5
Joy Seidu
Nice people
Atmosphere: 5
Food: 5
Service: 5
Todd Ballew
dont like that they have the meats hidden from view when ordering.
This is the worst experience I've ever had at your restaurant. I've lived in this area for 10 years now.I ordered on the mobile app, and it was 10 minutes after the time it was supposed to be ready. But they didn't have my order ready and it took an additional 10 minutes. On top of that they FORGOT to add the bacon AND toast the bread. So I had to drive back and ask for the bacon. They apparently gave the heated bacon to another customer. So I got cold bacon in a bag. When I got home to put on the bacon it was for only ONE footlong, I ordered TWO footlongs.I didn't even go back to point out that I'm still missing bacon for the other sandwich. So yeah, I'm gonna tell all my friends about this. And I'm never ever coming back.
Atmosphere: 2
Food: 1
Service: 1
Eric Duvall's Student Leadership Reprots for TESC
This place went absolutely above and beyond to make sure my friend with severe allergies was made a sandwich which was safe. I was absolutely blown away by the amazing and caring service they provided. Amazing service. Thank youAnd shout out to the employee Tati who provided the best customer service ever
Atmosphere: 5
Food: 5
Service: 5
Disappointment 69
8/5 star experience.My server Tati was very kind and considerate and made me feel like I could safely order my food despite having anaphylactic allergies. Every employee was very kind and he building was spotless.Overall a great time and this subway deserves 5 stars.
Dietary restrictions: Very open about the small risk of cross contamination but put in all the effort to avoid cross contact. Such as; changing gloves, getting ingredients from the back, cleaning toaster oven, washing hands, and cleaning work space.
Atmosphere: 5
Food: 5
Service: 5
Melissa Zawlocki
Lovely ladies helped us get some breakfast, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon and Egg Breakfast Sandwich
Very kind and helpful staff!
Yummy! Great food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Ordered online went to pick it up on my short lunch break, they didn’t have my order but my card was charged I was able to show them proof of it and they refused to make my sandwich. Worst customer service ever!!! So now I am late back to work with no food. And waiting on them to refund me money… highly do not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Workers were not very friendly everyone in our house got sick except for child sandwhich. Food tasted horrible will never eat at elma subway again it used to be good 5 years ago now last 3x went over 4 years were horrible.
Atmosphere: 1
Food: 1
Service: 1
They went out of their way tonight! They were out of meatballs but pulled more to make our sandwich. Above and beyond. Excellent service.
Atmosphere: 4
Food: 4
Service: 5
Almost $14 for a footlong? Really? I can go to a restaurant and get a real meal for that
Atmosphere: 2
Food: 2
Service: 4
It's a subway
Placed an online order for pickup at 2pm. The current time of ordering was 1:30pm.The pickup of the sandwich was fast and friendly.The sandwich however wasn’t up to my expectations.I don’t think I’ve ever had bread so stale in my life from a subway. It was basically flaking and crumbling to pieces it was so hard.The texture was gummy almost chewy. Felt like I was chewing a piece of cardboard on the outside of my sandwich. I eventually gave up and ate the toppings with the meat in a salad style.Kinda bummed especially since the sandwich was like 12+ dollars.Service and ambiance was nice, sandwich was lame.
Atmosphere: 5
Food: 1
Service: 5
Nice people
Atmosphere: 5
Food: 5
Service: 5
dont like that they have the meats hidden from view when ordering.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
This is the worst experience I've ever had at your restaurant. I've lived in this area for 10 years now.I ordered on the mobile app, and it was 10 minutes after the time it was supposed to be ready. But they didn't have my order ready and it took an additional 10 minutes. On top of that they FORGOT to add the bacon AND toast the bread. So I had to drive back and ask for the bacon. They apparently gave the heated bacon to another customer. So I got cold bacon in a bag. When I got home to put on the bacon it was for only ONE footlong, I ordered TWO footlongs.I didn't even go back to point out that I'm still missing bacon for the other sandwich. So yeah, I'm gonna tell all my friends about this. And I'm never ever coming back.
Atmosphere: 2
Food: 1
Service: 1
This place went absolutely above and beyond to make sure my friend with severe allergies was made a sandwich which was safe. I was absolutely blown away by the amazing and caring service they provided. Amazing service. Thank youAnd shout out to the employee Tati who provided the best customer service ever
Atmosphere: 5
Food: 5
Service: 5
8/5 star experience.My server Tati was very kind and considerate and made me feel like I could safely order my food despite having anaphylactic allergies. Every employee was very kind and he building was spotless.Overall a great time and this subway deserves 5 stars.
Dietary restrictions: Very open about the small risk of cross contamination but put in all the effort to avoid cross contact. Such as; changing gloves, getting ingredients from the back, cleaning toaster oven, washing hands, and cleaning work space.
Atmosphere: 5
Food: 5
Service: 5
Lovely ladies helped us get some breakfast, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon and Egg Breakfast Sandwich
Always great service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham, The Boss
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