Burger King

Name: Burger King
Address: 1306 Basin St SW, Ephrata, Washington, 98823, US
Telephone: (509) 754-1978
Price range: $
Rating: 2.6

$ • Burgers, Fast Food

Hours:
1306 Basin St SW, Ephrata
(509) 754-1978

Menu Order Online

About Burger King

Burger King in Ephrata is a small-town fast food restaurant that many customers have enjoyed over the years. Generally, the experience is positive, with the restaurant being friendly and kid-friendly, offering games to keep children entertained while eating. The place also features a full-size play area, which is appreciated by families. The staff is often described as attentive and caring, and management is usually accommodating when issues arise, making efforts to set things straight if mistakes happen.

However, some reviews mention occasional problems. There are times when orders are wrong, especially when ordering online. One customer shared a detailed experience where their order was incorrect, including missing or hard chicken fries and sandwiches with cheese that was not requested. The staff member handling the order was described as nice but having a bad night, which led to miscommunication and frustration. Despite the manager's general kindness and professionalism, the customer felt that the food quality was not always consistent, with fries sometimes being cold and not fresh. They also expressed dissatisfaction with how the staff handled the mistake, feeling that their concern was not adequately addressed, especially regarding the missing chicken fries.

Overall, Burger King in Ephrata is seen as a good, reliable place for a quick meal, especially for families. While most experiences are positive, occasional errors and issues with food freshness can occur. The staff is usually friendly, and the restaurant offers a welcoming environment for children. Like any fast food spot, it is understood that mistakes happen, especially with younger staff members. Despite some setbacks, many customers continue to recommend the restaurant, appreciating its convenience, kid-friendly features, and overall friendly atmosphere.