I called to try and ask a question but this lady Estephanie? Hung up on me, when I called back she had a really bad attitude. She said why are you calling? I’m trying to work, stop harassing me. And she hung up again. Really great customer service Burger King!
Atmosphere: 1
Food: 1
Service: 1
Nena Avalos
Ive been going to this BK since I was a child. And can say 9 times out of 10 it's perfect. But I mean. It's a small town, cheaper side, fast food spot. No Micheline stars here, there's bound to be a mistake sometimes. Especially if the only people applying to work are teenagers. But I still love it and over all, I do recommend. 👍
D. B. Cortez (Coretz)
The Ephrata Burger King rarely gives me issues, and when they do, management is very accommodating to set things straight. There's even a full-size play area for kids, something that seems to be disappearing lately.
Atmosphere: 5
Food: 4
Service: 5
Tyler
Do yourself a favor and drive to Moses lake or Quincy if you want any kind of competent service at Burger King if all places. Always forgetting items, meaning they aren’t checking. How hard is that? Food is often old, seen Resetting float timers meaning they aren’t following food codes either. 10/10 would not recommend
Joe Harris
Typical BK. Slowed than expected and ok customer service.
Atmosphere: 3
Food: 3
Service: 3
Katie Spencer
Love going here for a great place to have my kids play. Also they have food most people can eat (not me, though).
Atmosphere: 5
Service: 5
Jessika XBlackcupcakexx
I ordered a hot fudge Sunday, you guys gave me a cup with vanilla ice cream and chocolate syrup. You messed with my happiness. Hot fudge is NOT syrup.
Atmosphere: 1
Food: 2
Service: 4
Michelle R Brown
Friendly staff. I ordered ahead and they had the food hot and ready to go by the time I got there.
Food: 5
Service: 5
51 “\u202aDoggy\u202c” 50
Ratchet.
Atmosphere: 2
Food: 2
Service: 3
Kees T
If you want to wait 15+20 minutes for food. This is the place to go. Get a side of dirty play structure.
Order is almost never done correctly, even though the directions are right there on the screen to make. It wouldn't be a big deal but it happens 90% of the time.
Atmosphere: 2
Food: 1
Service: 1
Kevin Taylor
Food was cold. Not worth the money. The accuracy of orders are horrible... Starting to think no one can read English
Steven Louie
I ordered the maple bacon BBQ whopper and I get one piece of bacon and a glob of bbq sauce, the burger is bland and just nothing like the picture or what you pay for it. Stop being greedy with the product
Atmosphere: 3
Food: 1
Service: 1
Johny Castro
VERY NICE PLACE AND THE PEOPLE ATTENTION TO YOUR SERVICE AND ALSO FAST TO TAKE
Kid-friendliness: THERE ARE GAMES FOR YOU TO HAVE FUN WHILE YOU EAT YOUR BURGER
Atmosphere: 5
Food: 5
Service: 5
Kimberly Lantzy KimberlyL
Need to cook the hamburger meat longer. Flies everywhere and my husband said the restroom was nasty.
I called to try and ask a question but this lady Estephanie? Hung up on me, when I called back she had a really bad attitude. She said why are you calling? I’m trying to work, stop harassing me. And she hung up again. Really great customer service Burger King!
Atmosphere: 1
Food: 1
Service: 1
Ive been going to this BK since I was a child. And can say 9 times out of 10 it's perfect. But I mean. It's a small town, cheaper side, fast food spot. No Micheline stars here, there's bound to be a mistake sometimes. Especially if the only people applying to work are teenagers. But I still love it and over all, I do recommend. 👍
The Ephrata Burger King rarely gives me issues, and when they do, management is very accommodating to set things straight. There's even a full-size play area for kids, something that seems to be disappearing lately.
Atmosphere: 5
Food: 4
Service: 5
Do yourself a favor and drive to Moses lake or Quincy if you want any kind of competent service at Burger King if all places. Always forgetting items, meaning they aren’t checking. How hard is that? Food is often old, seen Resetting float timers meaning they aren’t following food codes either. 10/10 would not recommend
Typical BK. Slowed than expected and ok customer service.
Atmosphere: 3
Food: 3
Service: 3
Love going here for a great place to have my kids play. Also they have food most people can eat (not me, though).
Atmosphere: 5
Service: 5
I ordered a hot fudge Sunday, you guys gave me a cup with vanilla ice cream and chocolate syrup. You messed with my happiness. Hot fudge is NOT syrup.
Atmosphere: 1
Food: 2
Service: 4
Friendly staff. I ordered ahead and they had the food hot and ready to go by the time I got there.
Food: 5
Service: 5
Ratchet.
Atmosphere: 2
Food: 2
Service: 3
If you want to wait 15+20 minutes for food. This is the place to go. Get a side of dirty play structure.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Order is almost never done correctly, even though the directions are right there on the screen to make. It wouldn't be a big deal but it happens 90% of the time.
Atmosphere: 2
Food: 1
Service: 1
Food was cold. Not worth the money. The accuracy of orders are horrible... Starting to think no one can read English
I ordered the maple bacon BBQ whopper and I get one piece of bacon and a glob of bbq sauce, the burger is bland and just nothing like the picture or what you pay for it. Stop being greedy with the product
Atmosphere: 3
Food: 1
Service: 1
VERY NICE PLACE AND THE PEOPLE ATTENTION TO YOUR SERVICE AND ALSO FAST TO TAKE
Kid-friendliness: THERE ARE GAMES FOR YOU TO HAVE FUN WHILE YOU EAT YOUR BURGER
Atmosphere: 5
Food: 5
Service: 5
Need to cook the hamburger meat longer. Flies everywhere and my husband said the restroom was nasty.
Atmosphere: 3
Food: 4
Service: 5
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