McDonald's

1010 Basin St SW, Ephrata
(509) 754-4915

Recent Reviews

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Quinten

I waited for 20 minutes to get my food, just for some rude woman to throw it on my table.

Atmosphere: 1

Food: 1

Service: 1

Columba Montes

The good service is amazing, Jess has excellent service and a great attitude and kindness, thank you very much for your great service..

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Heinzman

Meh. Its McDonald's. About average when it comes to a group of McDonalds franchise stores.

Atmosphere: 2

Food: 3

Service: 3

Dj Engstrom

Never get order right. Good enough that I go inside to order now and check my stuff before leaving

Atmosphere: 1

Food: 1

Service: 1

Ab

I ordered a meal online from this branch and got charged. It said the branch closes at 3 am so I showed up at 8:30 pm and the place was completely shut. Why the hell wasn’t it updated that the branch was closed? Even Carl’s clearly shows on google maps it’s closed for Thanksgiving.

Atmosphere: 1

Service: 1

Allan Osborne

Can't follow instructions, not courteous, can't count to 4 apparently and not accommodating for pick up orders.

Atmosphere: 1

Food: 2

Service: 1

Judith Gunderson

Great service, always fresh and fantastic employees

Kurt Thomaneck

Love it

Recommended dishes: Egg Mcmuffin

Jason Styrke (STYRKE Games)

Food was same as everywhere else, they hooked up the sauce on McRib, but filled my no ice cofffee half way, and forgot my cheeseburger….. I even ask the chick if this was everything and she just ignored me and closed the window.

Atmosphere: 1

Food: 3

Service: 1

Cathi Price

Traveling

Atmosphere: 4

Food: 4

Service: 4

Silvia Armenta

I usually don't give out review, today I will. I went to order at the infreda, Washington McDonald's. It was right after breakfast so I knew my order might take a little longer because they probably wouldn't be ready for lunch.
I ordered 2 kids meals with chicken nuggets. And. Chicken strips. I knew my order was gonna be longer than usual because chicken always takes longer For some reason. We werr asked us to park on the side to wait for our meal we did. when they finally came out to give us our order they apologize. For taking longer than usual, I said it was OK I didn't mind it because I knew they were going to take time on prepare it. they were so apologetic and gave me a voucher. I told them I did not need it that it was okay but they insisted on me having it.Thank you mcdonald's in Ephrata for being so sweet.

Atmosphere: 5

Food: 5

Service: 5

Christine Conley

The Ephrata McDonald's has, by far, the WORST service of any McDonald's I've been in. Invariably every time while using the drive through, I have to pull forward to wait for my food. Last night I waited for a good 15 to 20 minutes. Finally my son went into the restaurant with our receipt to see what was taking so long. He had to wait a long time in there also while they were getting the order pulled together. And it was just two quarter pounders and two 10-piece nuggets. Not a complicated or hard to do order. There's always a line of other cars waiting as well as us. At first I thought it was just that they were having a bad day, but it's pretty much every time I go through the drive-thru now. I think it's a combination of being short-staffed and very poorly managed and organized operations.

Atmosphere: 4

Food: 4

Service: 1

DMS SHAMS

Made me pay tip forcibly

Atmosphere: 1

Food: 1

Service: 1

Donald Hubele

Good food . Quick service and a polite staff..n

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Bradley Oliver

We stopped here instead of a restaurant on our way through town because we needed to get to our next destination at a specific time. It took almost 40 minutes to get a 3 breakfast sandwich combos. When my wife complained they staff member said, sorry, bye. Quite a few other customers left without ordering after seeing how long it took and to top it off when we finally got our order it was wrong.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Sausage Mcmuffin with Egg, Double Quarter Pounder with Cheese, Chicken Mcnuggets

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