This is the worst location consistently mess up my order but can't get ahold of anyone to fix it without going back its the closest to home so I've given them several chances and way too much of my money for this to keep happening good luck getting anyone to take accountability just an AI chat bot that doesn't even connect i wish the owner would reach out and offer a refund or Ill never be back
Atmosphere: 1
Food: 1
Service: 1
TS E
I can’t rate the food because I never got it. I placed an order, which the kind worker said it would be ten minutes for a new batch. She gave me a drink and I waited. After 20 minutes I asked for an update. Whoever was in charge left the one male worker by himself who was obviously overwhelmed. The kid was flustered, There was NO ONE in charge with 8 people in line. He offered a refund which I had accepted. If this was this my franchise, I would be very concerned about the investment. Yikes!!!!
Atmosphere: 1
Service: 1
Emily Fox
I came in with my dad to order food for all of us and one the employees told us at the last minute that they didn’t have wings and that we came for that particularly (Wings) and if course we waited for so long! and we also waited for my tenders as well, that’s when she told us they didn’t have any. Wing. looks like we’re not coming here again. Like seriously. You could’ve given us a discount.. or something..
Atmosphere: 2
Food: 4
Service: 3
Shelly Bingham
Teresa, is awesomeness! Great food,great vibes and awesome staff!!!! I see new faces and growth! My food was fresh and my order was perfect! Great work Teresa!!!!
Atmosphere: 5
Food: 5
Service: 5
Aaron R
It took 25 minutes after ordering to tell us that they didn't have any white meat.
Food: 5
Service: 1
Heidi Alberta
I got a chicken sandwich. It was hot and very good. Drive thru.
Food: 5
Service: 5
Eric Garay
Last week: When your manager is walking around on the cell phone instead of helping, you have a leadership problem. The two staff were doing their best but had no help. Food is always iffy on quality depending on who's on duty. The value isn't there anymore for the quality you tend to get. If you don't fix your leadership issues at the store, it's indicative of executive leadership failure.
Atmosphere: 1
Food: 3
Service: 1
melissa rauhala
if i could rate 0 i would. i never really leave reviews but i found a fly on my tender and i will never ever be returning.
Atmosphere: 1
Food: 1
Service: 1
Kelly Panchot
The food is great. But staff are understaffed and stressed. I waited over 30 minutes for a order I placed online. Not worth the wait.
Jonathan Hutt
I ordered a meal through the app 20 minutes prior to going to the restaurant and they just started making it when I arrived.
Worst experience ever at this Popeyes. I ordered ahead to save time, but it was pointless—I still had to wait 25 minutes while the employees behind the counter ignored everyone and gave no explanation for the delay. The food was cold when I finally got it, and the customer service was terrible. Staff were just walking around doing nothing instead of helping customers. Chicken was dry, cold barely any chicken just breading my kids didn’t even touch it.$60 wasted Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Roxana Ionescu
Food is great if you don't count the times you receive spicy even though you ordered classic, but never ready and takes FOREVER for everything! Drive-through: noisy area so you barely hear from the traffic. They repeat, you repeat.... After you wait 20 min after 2 cars, you have to wait 15 min for the food... INSIDE: if you choose to go inside: angry customers waiting for their online order, angry employees .... Sad faces everywhere. I guess is the right place if you like to be surprised in the menu... That's quite the only option left... Just put what you can cook in 15 min and tell me what I ordered. Top 1 for SLOW-FOOD restaurant!
Atmosphere: 2
Food: 5
Service: 1
Davenport Hanford
Update. I went back to give them the receipt and tried to get some money back, but the manager said that wasn't an option. So the offered to repeat the order. It was much better this time. All the chicken was much better. We ordered a couple chicken sandwiches and a 3 piece chicken with coleslaw and red beans. They took sooo long to bring the food out, they were apologizing for taking soo long, because someone forgot to cook the chicken. Well we got home and the 3 piece signature chicken was not even in there. But they put in some horribly dried out chicken tenders. The red beans and rice was fine. If it wasn't so far to go back I'd demand my money back and give them their dog food back.
Atmosphere: 3
Food: 1
Service: 2
Jingle Who
Rude employees and cold food. Not worth the price, especially when they leave food out of the bag
Atmosphere: 1
Food: 1
Service: 1
Cyndi Partin
They are super slow. I waited 30 minutes for my food. They parked every vehicle that came through the drive thru. I had to repeat my order twice at the speaker and once at the window.
This is the worst location consistently mess up my order but can't get ahold of anyone to fix it without going back its the closest to home so I've given them several chances and way too much of my money for this to keep happening good luck getting anyone to take accountability just an AI chat bot that doesn't even connect i wish the owner would reach out and offer a refund or Ill never be back
Atmosphere: 1
Food: 1
Service: 1
I can’t rate the food because I never got it. I placed an order, which the kind worker said it would be ten minutes for a new batch. She gave me a drink and I waited. After 20 minutes I asked for an update. Whoever was in charge left the one male worker by himself who was obviously overwhelmed. The kid was flustered, There was NO ONE in charge with 8 people in line. He offered a refund which I had accepted. If this was this my franchise, I would be very concerned about the investment. Yikes!!!!
Atmosphere: 1
Service: 1
I came in with my dad to order food for all of us and one the employees told us at the last minute that they didn’t have wings and that we came for that particularly (Wings) and if course we waited for so long! and we also waited for my tenders as well, that’s when she told us they didn’t have any. Wing. looks like we’re not coming here again. Like seriously. You could’ve given us a discount.. or something..
Atmosphere: 2
Food: 4
Service: 3
Teresa, is awesomeness! Great food,great vibes and awesome staff!!!! I see new faces and growth! My food was fresh and my order was perfect! Great work Teresa!!!!
Atmosphere: 5
Food: 5
Service: 5
It took 25 minutes after ordering to tell us that they didn't have any white meat.
Food: 5
Service: 1
I got a chicken sandwich. It was hot and very good. Drive thru.
Food: 5
Service: 5
Last week: When your manager is walking around on the cell phone instead of helping, you have a leadership problem. The two staff were doing their best but had no help. Food is always iffy on quality depending on who's on duty. The value isn't there anymore for the quality you tend to get. If you don't fix your leadership issues at the store, it's indicative of executive leadership failure.
Atmosphere: 1
Food: 3
Service: 1
if i could rate 0 i would. i never really leave reviews but i found a fly on my tender and i will never ever be returning.
Atmosphere: 1
Food: 1
Service: 1
The food is great. But staff are understaffed and stressed. I waited over 30 minutes for a order I placed online. Not worth the wait.
I ordered a meal through the app 20 minutes prior to going to the restaurant and they just started making it when I arrived.
Restaurantji Recommends
Worst experience ever at this Popeyes. I ordered ahead to save time, but it was pointless—I still had to wait 25 minutes while the employees behind the counter ignored everyone and gave no explanation for the delay. The food was cold when I finally got it, and the customer service was terrible. Staff were just walking around doing nothing instead of helping customers. Chicken was dry, cold barely any chicken just breading my kids didn’t even touch it.$60 wasted Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Food is great if you don't count the times you receive spicy even though you ordered classic, but never ready and takes FOREVER for everything!
Drive-through: noisy area so you barely hear from the traffic. They repeat, you repeat.... After you wait 20 min after 2 cars, you have to wait 15 min for the food... INSIDE: if you choose to go inside: angry customers waiting for their online order, angry employees .... Sad faces everywhere. I guess is the right place if you like to be surprised in the menu... That's quite the only option left... Just put what you can cook in 15 min and tell me what I ordered. Top 1 for SLOW-FOOD restaurant!
Atmosphere: 2
Food: 5
Service: 1
Update. I went back to give them the receipt and tried to get some money back, but the manager said that wasn't an option. So the offered to repeat the order. It was much better this time. All the chicken was much better.
We ordered a couple chicken sandwiches and a 3 piece chicken with coleslaw and red beans. They took sooo long to bring the food out, they were apologizing for taking soo long, because someone forgot to cook the chicken. Well we got home and the 3 piece signature chicken was not even in there. But they put in some horribly dried out chicken tenders. The red beans and rice was fine. If it wasn't so far to go back I'd demand my money back and give them their dog food back.
Atmosphere: 3
Food: 1
Service: 2
Rude employees and cold food. Not worth the price, especially when they leave food out of the bag
Atmosphere: 1
Food: 1
Service: 1
They are super slow. I waited 30 minutes for my food. They parked every vehicle that came through the drive thru. I had to repeat my order twice at the speaker and once at the window.
Atmosphere: 1
Service: 1
Loading...