Dairy Queen Grill & Chill

403 W Main St, Grandview
(509) 882-2387

Recent Reviews

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Eli Gage

I’m on a massive road trip with my 6 pals. We decide we need to stop for food and this place was the only one in the entire town! We pull over and walk in me and one of the fellas go first and get our food fairly quick. The odd thing was we asked for ranch when we ordered and received gravy being told there was no ranch in the entire store. Then my next 2 friends go and also order and also asked for ranch this time however they were told they could get ranch. My next set of friends get their food with a burger covered in ranch so we know there’s ranch in the god damn store. However in actual places where we wanted ranch there was none… then finally the last 2 friends were up. They went and ordered and asked for buffalo sauce. Guess what they got… freakin gravy!!! They continued to go back asking for the buffalo sauce and asked 7 times until they finally got Buffalo sauce but continued to somehow get more gravy. By the end of this story there are only a couple take aways you need. RANCH ASKED FOR: 6 RANCH RECIVED:.5 (on one burger) BUFFALO SAUCE ASKED FOR: 2 RECIVED: 1(after 7 attempts) GRAVY ASKED FOR: (0) RECIEVED: 12… why did we get TWELVE gravies??!?!!!

Max

This place was absolutely electric. My compadres and I are riding together on an 8 hr road trip to see Kendrick Lamar and sza live in concert tomorrow and decided “hey, what the Heck. With all the options around here, why not check out dq?” We have been watching rango and it’s pretty good so far. I’d give it 3.5 stars. For those unfamiliar rango is a 2011 animated feature about a lizard’s odyssey through desert. Our plucky hero is a sneaky intelligent boy with a whole lotta heart. The hijinx that ensue are absolutely legendary. So me, Ryan, drew, van, Eli, and Kaleb pull into a solid spacious parking lot and PAUSE OUR MOVIE come in. All 6 of us walked in with vibes at an all time high and we were not disappointed. From being bullied by an old man, to being given 6 cups of gravy after asking for bbq and ranch, this place offered so many surprises. The staff waved me off when I asked for a replacement but we pressed on undeterred. Finally after our sixth time asking we got one cup of buffalo sauce. Overall added an hour to our trip. Pretty chill tho and food was as good as any other dq. Despite adding that hour I’m still feeling good because we resumed rango and it’s heating up. (The picture is a reference of 2 of the 6 legends that pulled up to dq today)

Ryan Fugal

We ordered on the mobile app and got buffalo sauce with the order. 😁 They gave us gravy instead. 😢 So we asked the guy who gave us our order to please get us some buffalo sauce, to which he said that we need to pay for it.😱 We told him it was already a part of our order and he just waved us off and went to the back when he returned from the back he not only didn’t have buffalo sauce but he had MORE GRAVY and gave it to a customer who later got a refund because he didn’t want gravy and didn’t get his sauce. 😡😡😡 He then gave out 3 other orders before giving us 1 more sauce that was half full and let me tell you I’m a glass half full type of guy but when it comes to buffalo sauce this shit was half empty. 😔😔 We finally got the buffalo sauce 20 mins later…over all pretty good food other than the fact that you must have gravy with your meal. 🤢🤢

van Birkeland

If you want a gallon of gravy stop by this place. One of our 6 was told they would get ranch the other was told they were out and all got gravy after we went back 7 times for bbq we received gravy evey single time we ate all now sitting here with ample gravy and still only 1 bbq. Time check 30 min

Heather Smith

I usually enjoy Dairy Queen, but my last visit was a huge disappointment. The service was incredibly slow, and the staff seemed completely uninterested in their jobs. One employee, a short girl with a pink phone, spent most of her time texting or scrolling instead of helping customers.

I stood at the counter waiting to order while she was glued to her phone, barely looking up. When she finally acknowledged me, she seemed annoyed, rushed through my order, and didn’t even bother to repeat it back. Unsurprisingly, my order came out wrong, and when I asked for it to be fixed, she sighed loudly like it was a huge inconvenience.

The restaurant itself wasn’t busy, so there was no excuse for the lack of attention to customers. Tables were messy, the trash bins were overflowing, and the overall atmosphere just felt neglected. If employees put as much effort into their work as they do into their phones, maybe this location would be better.

I won’t be coming back anytime soon. If management cares about their business, they need to hire staff that actually wants to work and train them to provide decent customer service.

J M

Litarally seen two girls humpin eachother weirdos never going again

_DayTime

came here on December 4th around 4pm . I had a large order and went through the drive through. The girls did a great job from taking my order correctly to making the food. Everything was delicious. will definitely be coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Chicken Strip Basket, French Fries

Ethan Householder

The staff are rude and have an overall don't give a shit attitude. Everytime I go they get something wrong. Back to back times now I order one thing and get another. The ice cream is all melted by the time I get it at the drive thru window. The ONE time they offered to fix it they said they had no idea what I was referring to when I went back to resolve it. Lesson learned just buy ice cream elsewhere.

Atmosphere: 1

Food: 1

Service: 1

RigHtMind

Good spot for fast-food on the go while in town.

Dietary restrictions: Limited choices for those maintaining a low-sugar, low carbs diet.

Kid-friendliness: No playground equipment. Friendly atmosphere for babies and toddlers.

Wheelchair accessibility: Not necessarily ADA compliant equipment or access, however, there is easy access to restaurant and doors are wide enough to accommodate a standard wheel-chair.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Blizzard

American Man

Staff took forever to take my order. I was the only one in there. Lol. Fries cold, no ketchup,napkins. Terrible experience. Wouldn't recommend this place

Atmosphere: 1

Food: 1

Service: 1

He is Our Gateway

Good spot for fast-food on the go while in town.

Fern

Ashley was amazing, she and her team did great with the food the area and the service. Thank you DQ!

Atmosphere: 5

Food: 5

Service: 5

Alicia Hardin

Long wait but unlike McDonalds they have more variety of ice cream, so it's worth the wait!

Atmosphere: 4

Food: 5

Service: 4

Jaime Barriga

They take forever and never answer the phone.

Atmosphere: 3

Food: 5

Service: 2

Keith Dishong

Great experience. Food came out fast and was good. Great blizzard too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strip Basket, Blizzard

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