Ben & Jerry’s
1011 NE High St Suite 103, Issaquah
(425) 391-6455
Recent Reviews
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This one employee was really helpful and gave me his honest recommendation. Ice cream was 5/5. Thanks Alex!
service was rude, business is bad. ice cream is garbage
Great ice cream! Staff is friendly and generous.
Really busy for the free scoop everyone onw worker wise handled it pretty good communication was great between everyone flowed very good
The ice cream was yummy and just as expected. 3 stars because the service was lacking. The teen worker who took my order did his job by giving us samples and taking our order. However, once we paid he left and headed to the back to chat with the other worker. The tip part of the screen was still on and this part of the transaction wasn't even complete. What if I wanted a receipt? The kid just left! While I understand the apathy, it was enough to turn me off and now the next time we want ice cream, we'll probably just go to baskins, which is closer to our place.
The ice cream is really good and the service was FANTASTIC, especially one of the employees, he was very nice and it felt welcoming, forgot his name but he had brown hair, I think his name was Alex or Aieden, one of the two and another employee but I totally forgot their name
Atmosphere: 4
Food: 4
Service: 5
The ice cream is really good and the service was FANTASTIC, especially one of the employees, he was very nice and it felt welcoming, forgot his name but he had brown hair, I think his name was Alex or Aieden, one of the two and another employee but I totally forgot their name
This place still has delicious ice cream, but it definitely needs a thorough cleaning and refresh. I recommend the ice cream, but better to take it to go. It's a shame, because it's the only place in the area where you can take your kids and sit down for ice cream, but with that level of dirt, you definitely don't want to stay there.
Atmosphere: 1
Food: 5
Service: 5
Great staff and great service
Wonderful establishment! Google says they close at 10pm but they actually close at 9pm.
We showed up a few minutes after 9pm, while they were in the process of putting up the "closed" sign, and the employees were nice enough to let us in and take our orders. I should note that we were a party of 7 so they definitely could have turned us away and we would have understood. But they didn't! Their service was courteous and quick then we were on our way so they could finish closing while we enjoyed our ice cream.
S/o to whoever was working the night shift at Ben & Jerry's on 9/7/24! They deserve all of the praise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very overpriced, but also great staff and product. Support these guys instead of getting Hagan Diaz from Safeway across the street! Manager told me prices will come down now that inflation has come down. Love the Milskyshakes!
Their selections feel a bit limited as of late, and the prices feel a bit high. Parking can also be tricky depending on the day/time you go. (You may have better luck parking at the theater across the street.) But the staff are always kind and the ice cream is tasty. And they have long hours in the summer so a great way to end an evening date.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Waffle Cone
Mango ice cream for the win! 100000/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prepacked Pints 16oz
Place can get busy and therefore messy. Friendly staff is great. Love the owner. But, as I said, it gets busy on a hot day and then the staff can’t clean the place as fast as people drop ice cream all over it.
Atmosphere: 3
Food: 5
Service: 5
What a great shop. We’ve been here before and appreciated all of the non-dairy amaaaazing ice creams. We recently went for “free cone day” and it was amazing. Despite the line being around 30 feet out the door, we barely waited because the 3 servers were INCREDIBLE! So pleasant, kind, fast and made you feel special despite surely being one of a thousand served that day. Kudos to the wonderful team working there. :)
Atmosphere: 5
Food: 5
Service: 5
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