Cafe Rio Fresh Modern Mexican

Our favorite Mexican salad place. Their pork barbacoa salad is the BEST. I personally like it better than Chipotle and the portions are way larger.

Absolute slowest service of any restaurant I've been to.

The last 3 times I've been there, food has been left out of my take out order. It's so disappointing to drive 20 minutes there and 20 minutes back home and then realize your order is not right! This is the 3rd time, in a row!

Their entire business model is dumb. Seeing small portions put into your meal. It's dumb. And there just isn't enough food for the price. They make you feel like maybe you'll get some food. It's just a game their service bar. FOOD is why people eat. Let them have some food. Hell you are almost paying 20 per meal.

The lady in charge was getting after an employee for not listening to her when he forgot to add the guacamole to a patrons order. She said he needed to listen better. She then took my order, sweet pork salad. She then placed three tortillas on the grill and added cheese. She then pulled them off and asked what I wanted on them. I said I only ordered one salad. I think when I said sweet pork she thought I said three. She was obviously annoyed and rolled her eyes and handed my order over to the young man she had been chastising for not listening. Funny though, she clearly didn’t listen to me when I gave my order. It’s the pot calling the kettle black. Not friendly or customer oriented in my opinion.

Love coming here during my lunch time. The portions here are really good compared to other places.

Delectable…AND uniquely flavored. Cafe Rio has it all! My kids all loved it and want to back today. ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos Supreme

Ordered food on the app 3 hours before I was to pick it up at 6:30pm. At 7:15 they finally got it done and was late.

Atmosphere: 4

Food: 4

Service: 1

Better than Chipotle and Qudoba put together.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito

Man, Cafe Rio has always been my favorite. But this restaurant and it's employees have really gone down hill this last year. Extremely long wait times even when not busy and given the wrong items in multiple orders over the last several months. I don't even trust ordering on the app anymore because it is never correct. Don't even think about asking to have it corrected or you will be in there for an additional 30+ minutes. Literally the worst customer service. They have officially lost my service after 9 years or regularly eating her several times a month. Today was the last.

Atmosphere: 1

Food: 1

Service: 1

We love cafe rio! They weren't real generous with the meat this time but always tastes great.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito

Couldn't tell you about the food. Went here to try this places as we are visiting from out of town. Stood there for 10 minutes trying to order. No staff acknowledged us, two were in front of us working on something. A simple hi, I'll be with you when I finish up would have gone a long way. Cut your losses and walk across the parking lot to the Tipsy Cow!

Atmosphere: 3

Food: 1

Service: 1

I generally like Cafe Rio but strongly recommend against going in there to pick up/dine in. You can wait in line and they will keep prioritizing online orders that come in, clearly after you came and stood in line. Happened to me twice in a row in one month, so it seems like that’s their process - ignore the people who already made the effort to walk in. Maybe if people stop going in for pickup they will lose enough business and pay attention. Oh also - same price but 60% of the meat than before.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito

Closes early
Slow service

Atmosphere: 2

Food: 4

Service: 2

Good food, but is not suitable for a lunch break to slow.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Burrito