I don’t usually leave reviews, but this MOD Pizza in Issaquah was one of the worst dining experiences I’ve had.
The ordering process was painfully slow.. Once seated, the dining area was clearly not being maintained. Tables were dirty, trash was overflowing, and it was obvious why people had nowhere to clean up after themselves.
The restrooms were also in poor shape, with no soap and no paper towels available.
To make matters worse, the pizza handoff was disorganized. The person cutting pizzas was moving very slowly and handing orders out of sequence. My pizza sat there for several minutes while pizzas that came out after mine were boxed and handed off first.
Overall, the restaurant felt understaffed, poorly managed, and neglected. This was not the quality or experience I expect from MOD Pizza.
Atmosphere: 1
Food: 1
Service: 1
Amy Hansen
We love MOD and we love the staff at the Issaquah location. When we have had mishaps they have corrected it quickly.
Atmosphere: 5
Food: 5
Service: 5
Jesse Moeller
The price was right! The dining room was freezing, though. Chose to eat in my car. Staff were kind.
Atmosphere: 3
Food: 4
Service: 5
Jeffrey Bennett
Stopped by on a Thursday night. I love Mod Pizza but was very surprised and disappointed to see it so filthy. No super, Mod.
Atmosphere: 1
Food: 5
Service: 2
Hans Tay
Fresh ingredients, baked pretty well, fast and efficient service, decent ambience in the dining room although gets noisy when crowded with kids who come right after sports (not the restaurants fault). My biggest issue: all the pizzas end up smelling and even tasting the same, no matter what sauces you pick.
Atmosphere: 4
Food: 4
Service: 5
Seth Fraser
Door Dash refused to complete the delivery and returned the food to the restaurant with no explanation. I wish I knew how the delicious pizza tasted.
Atmosphere: 1
Food: 1
Service: 1
Josh Noe
About a 30 minute wait.
KC Cooley
The kid made our pizzas to perfection!! The service was fast yet friendly and his station was nice n clean. I eat all MOD all the time all over and this was The Best MOD experience.
Atmosphere: 5
Food: 5
Service: 5
JandK D-O
There are times when the thought of making our own dinner fills us with dread and then we happily remember that MOD Pizza is just up the road. We have our favorites and I REALLY like using the online function so I can think about each ingredient before ordering. Thank you especially for the dairy free options. That has been a game changer.
Atmosphere: 5
Food: 5
Service: 5
Susanna Kicha
I love this MOD Pizza! They are always so friendly and greet each guest with a warm welcome and a smile. They are quick, efficient, and the food is always delicious! I love that they have gluten and dairy free options.
I don’t usually leave reviews, but this MOD Pizza in Issaquah was one of the worst dining experiences I’ve had.
The ordering process was painfully slow.. Once seated, the dining area was clearly not being maintained. Tables were dirty, trash was overflowing, and it was obvious why people had nowhere to clean up after themselves.
The restrooms were also in poor shape, with no soap and no paper towels available.
To make matters worse, the pizza handoff was disorganized. The person cutting pizzas was moving very slowly and handing orders out of sequence. My pizza sat there for several minutes while pizzas that came out after mine were boxed and handed off first.
Overall, the restaurant felt understaffed, poorly managed, and neglected. This was not the quality or experience I expect from MOD Pizza.
Atmosphere: 1
Food: 1
Service: 1
We love MOD and we love the staff at the Issaquah location. When we have had mishaps they have corrected it quickly.
Atmosphere: 5
Food: 5
Service: 5
The price was right! The dining room was freezing, though. Chose to eat in my car. Staff were kind.
Atmosphere: 3
Food: 4
Service: 5
Stopped by on a Thursday night. I love Mod Pizza but was very surprised and disappointed to see it so filthy. No super, Mod.
Atmosphere: 1
Food: 5
Service: 2
Fresh ingredients, baked pretty well, fast and efficient service, decent ambience in the dining room although gets noisy when crowded with kids who come right after sports (not the restaurants fault). My biggest issue: all the pizzas end up smelling and even tasting the same, no matter what sauces you pick.
Atmosphere: 4
Food: 4
Service: 5
Door Dash refused to complete the delivery and returned the food to the restaurant with no explanation. I wish I knew how the delicious pizza tasted.
Atmosphere: 1
Food: 1
Service: 1
About a 30 minute wait.
The kid made our pizzas to perfection!! The service was fast yet friendly and his station was nice n clean. I eat all MOD all the time all over and this was The Best MOD experience.
Atmosphere: 5
Food: 5
Service: 5
There are times when the thought of making our own dinner fills us with dread and then we happily remember that MOD Pizza is just up the road. We have our favorites and I REALLY like using the online function so I can think about each ingredient before ordering. Thank you especially for the dairy free options. That has been a game changer.
Atmosphere: 5
Food: 5
Service: 5
I love this MOD Pizza! They are always so friendly and greet each guest with a warm welcome and a smile. They are quick, efficient, and the food is always delicious! I love that they have gluten and dairy free options.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great pizza but slow
Atmosphere: 4
Food: 5
Service: 5
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Regularly come here and food is always made promptly and accurately. The garbage area piles up quickly and could use more regular cleaning
Atmosphere: 5
Food: 5
Service: 5
Nice place with nice 🍕
Atmosphere: 5
Food: 5
Service: 5
Mod pizza was a great stop on our road trip.
Recommended dishes: Pepperoni Pizza, Create Your Own Pizza
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