This was my first experience at a Potbelly. Everyone was friendly and the person making my sandwich was very helpful which led me to have a delightful sandwich that I might not have otherwise ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Drew Conway
Potbelly is not my favorite, but the Panera across the street wouldn’t wait on me, so I ended up here. Friendly staff, prompt service, clean dining room, decent enough food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
H. P.
We used to go to various Potbelly restaurants several times a month (sometimes once a week), but have been disappointed in them the past few years. They used to be able to make any sandwich into a salad and I tried that when they removed a great Mediterranean salad that had roasted peppers in it, chopped red onions, etc . They won't let you do that any more, so the similar sandwich can't be morphed into a salad. Then they got rid of the Potbelly vinaigrette, which was amazing (you're left with ranch, super-sugary fat-free balsamic or regular balsamic). We started to go less often, and usually to this location since it was closer. The quality is hit and miss. We ordered a kid PB&J for our son and it was expensive with barely any jam or PB on it. We got a spoon and scraped the little of it from the sando because otherwise he'd be eating just mostly dry bread. Some of the staff are attentive, some seem distracted and might forget the extra peppers you want, or it might not be busy but the tables aren't bussed and they're chatting. Sometimes the lettuce in the salads seems wilty or there's bad leaves there, so quality control is also variable. The amount of 'stuff' on the sandwiches (meat, cheese), is generally on the low side, and then Potbelly changed their rewards program so reward points don't count towards combos, which is what we usually order... and they removed some soups too! So partly some frustration with the chain, partly with the location. When you get a proper sandwich it's a good sandwich! But with the prices they charge it should really be spot on all the time. The soups are quite good (hence some of the disappointment with the ones they removed). Our favourites are the vegetable and the chicken pot pie. The staff are usually friendly, and the funky decor we've always found nice. They also have high chairs, FYI.
Jenny A
We ordered 4 sandwiches in store and 2 were wrong. It’s more of a lack of staffing issue and duties being too spread out. They made the skinny sandwiches right and the sandwiches that were original wrong. They were all over the place getting crossed wires on what to do trying to get the line moving for the busy dinner orders. There needs to be a better system and sandwiches being marked on what they are. It would make it much easier to sort out for both the workers and customers.
Atmosphere: 4
Food: 3
Service: 2
Ann M Chenault
The stuff are incredibly friendly and helpful and the food is delicious. I had the skinny turkey avocado.
Zohaib Lughmani
Great customer service, music is great as
Atmosphere: 5
Food: 5
Service: 5
Tabitha Turowski
Just okay. The salad I ordered to-go came with no dressing and was covered in tiny pieces of feta and chopped egg. The hummus on top was surprisingly spicy. There were maybe five cherry tomatoes, three thin slices of cucumber, and some old mushy avocado. Greens were fresh. Pretty hard to eat.
Angela C.
First time here, the staff was very nice. I had the meatball and it was very tasty! The dining area needed to be cleaned, but I liked the atmosphere. I do wish they had brewed iced tea. As someone with diabetes it's nice to have unsweet tea as an option. I would be back to try a salad.
Brian
Might as well get a toasted sub at subway instead. Pretty much the same quality
Michael P Snapke
Great multi grain bread to go with tasty sandwiches. Very nice staff.
Tried to order on the app: even with correct payment details the order wouldn't go through, but did charge my card. Not going back in unless corporate will fix that and not charge me five times for an order that didn't get placed.
Michele Livesay
Used the app to order and picked up an excellent dinner 15 minutes later. The food is great.
Food: 5
Recommended dishes: Italian Meat Sandwhich
Ivana K.
Atmosphere: 5/5Nice and spacious, there's always plenty of seating! We like the decorations.Service: 5/5Workers at this location are always friendly and happy to help you. Food: 4/5Sandwiches are always tasty - they put an adequate amount of meat and toppings (bacon, avocado, and extra meat are an additional charge). No complaints! They obviously aren't gourmet, luxury sandwiches but we definitely prefer it over Subway or Jimmy Johns. Our two staples are The Wreck and the Turkey Breast and Swiss. We like that the calorie counts are listed.We pay around $25-28 for two sandwiches.Location: 5/5It's located in the same plaza as Target. Great location if you want to grab quick lunch after running some errands and there's ample parking.
Joshua Yadao
Ordered an Italian sandwich, Turkey Avocado sandwich, two cookies, milk share and Arizona tea.. I took one bite of my Turkey sandwich and spat it out as the turkey had turned and was sour. Wife's Italian sandwich was bland and the cookies were salty. Foul and disgusting.
Robert Lopicolo
All the young men working behind the counter are excellent workers, we are very pleased with our experience.
This was my first experience at a Potbelly. Everyone was friendly and the person making my sandwich was very helpful which led me to have a delightful sandwich that I might not have otherwise ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Potbelly is not my favorite, but the Panera across the street wouldn’t wait on me, so I ended up here. Friendly staff, prompt service, clean dining room, decent enough food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
We used to go to various Potbelly restaurants several times a month (sometimes once a week), but have been disappointed in them the past few years. They used to be able to make any sandwich into a salad and I tried that when they removed a great Mediterranean salad that had roasted peppers in it, chopped red onions, etc . They won't let you do that any more, so the similar sandwich can't be morphed into a salad. Then they got rid of the Potbelly vinaigrette, which was amazing (you're left with ranch, super-sugary fat-free balsamic or regular balsamic). We started to go less often, and usually to this location since it was closer. The quality is hit and miss. We ordered a kid PB&J for our son and it was expensive with barely any jam or PB on it. We got a spoon and scraped the little of it from the sando because otherwise he'd be eating just mostly dry bread. Some of the staff are attentive, some seem distracted and might forget the extra peppers you want, or it might not be busy but the tables aren't bussed and they're chatting. Sometimes the lettuce in the salads seems wilty or there's bad leaves there, so quality control is also variable. The amount of 'stuff' on the sandwiches (meat, cheese), is generally on the low side, and then Potbelly changed their rewards program so reward points don't count towards combos, which is what we usually order... and they removed some soups too! So partly some frustration with the chain, partly with the location. When you get a proper sandwich it's a good sandwich! But with the prices they charge it should really be spot on all the time. The soups are quite good (hence some of the disappointment with the ones they removed). Our favourites are the vegetable and the chicken pot pie. The staff are usually friendly, and the funky decor we've always found nice. They also have high chairs, FYI.
We ordered 4 sandwiches in store and 2 were wrong. It’s more of a lack of staffing issue and duties being too spread out. They made the skinny sandwiches right and the sandwiches that were original wrong. They were all over the place getting crossed wires on what to do trying to get the line moving for the busy dinner orders. There needs to be a better system and sandwiches being marked on what they are. It would make it much easier to sort out for both the workers and customers.
Atmosphere: 4
Food: 3
Service: 2
The stuff are incredibly friendly and helpful and the food is delicious. I had the skinny turkey avocado.
Great customer service, music is great as
Atmosphere: 5
Food: 5
Service: 5
Just okay. The salad I ordered to-go came with no dressing and was covered in tiny pieces of feta and chopped egg. The hummus on top was surprisingly spicy. There were maybe five cherry tomatoes, three thin slices of cucumber, and some old mushy avocado. Greens were fresh. Pretty hard to eat.
First time here, the staff was very nice. I had the meatball and it was very tasty! The dining area needed to be cleaned, but I liked the atmosphere. I do wish they had brewed iced tea. As someone with diabetes it's nice to have unsweet tea as an option. I would be back to try a salad.
Might as well get a toasted sub at subway instead. Pretty much the same quality
Great multi grain bread to go with tasty sandwiches. Very nice staff.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Tried to order on the app: even with correct payment details the order wouldn't go through, but did charge my card. Not going back in unless corporate will fix that and not charge me five times for an order that didn't get placed.
Used the app to order and picked up an excellent dinner 15 minutes later. The food is great.
Food: 5
Recommended dishes: Italian Meat Sandwhich
Atmosphere: 5/5Nice and spacious, there's always plenty of seating! We like the decorations.Service: 5/5Workers at this location are always friendly and happy to help you. Food: 4/5Sandwiches are always tasty - they put an adequate amount of meat and toppings (bacon, avocado, and extra meat are an additional charge). No complaints! They obviously aren't gourmet, luxury sandwiches but we definitely prefer it over Subway or Jimmy Johns. Our two staples are The Wreck and the Turkey Breast and Swiss. We like that the calorie counts are listed.We pay around $25-28 for two sandwiches.Location: 5/5It's located in the same plaza as Target. Great location if you want to grab quick lunch after running some errands and there's ample parking.
Ordered an Italian sandwich, Turkey Avocado sandwich, two cookies, milk share and Arizona tea.. I took one bite of my Turkey sandwich and spat it out as the turkey had turned and was sour. Wife's Italian sandwich was bland and the cookies were salty. Foul and disgusting.
All the young men working behind the counter are excellent workers, we are very pleased with our experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Meat Sandwhich