Starbucks
1451 Highlands Dr NE, Issaquah
(425) 369-3113
Recent Reviews
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This Starbucks is the worst I’ve been to. I got there and was first in line. It took about 5 minutes for someone to come take my order, when usually it is taken right away. After my order it took exactly 20 minutes for my order to come out. This is far too long, especially considering I was first in line. The workers were talking to each other most of the time, which explains why the food took so long. Workers need to focus on their actual job. They should not be having full on conversations. I also noticed that the drinks were made with absolutely no effort. One drink on the counter was half full. I will not go to this Starbucks again.
Sadly, it used to be my favorite place. Now, it takes 15-20 min to get an order. Most of the time it’s done incorrectly. Also, cafe smells pretty poorly.
The manager, Chanita McIntosh, is overworking her employees and abusing her power, creating unwelcoming atmosphere- to put it lightly. As a former barista here, not apply if you’re thinking of working at the Issaquah location.
Atmosphere: 1
Food: 1
Service: 1
Feels like a joke trying to order from here . I believe I went twice for black tea lemonade and both times they ran out of lemonade . Another Starbucks store was only 1 minute away .
Atmosphere: 2
Food: 2
Service: 2
Fastfood of coffee. The wait is too long. They have a drive through which makes it even worse.
Atmosphere: 4
Food: 1
Service: 4
Cannot do customized
Atmosphere: 3
Food: 1
Service: 1
Cannot do customized
This is the 4th time they are losing the food orders - this place does not have a good supervisor between 7-8am in the morningsWaste of time waiting
Atmosphere: 1
Food: 5
Service: 1
After having a bad interaction in the parking lot this morning (Thursday), the staff were so kind and supportive and made my day so much better. Thank you guys for your kindness ??
Terrible! Run away from this place. There is no line but I waited 10 mins only because the staff are drinking coffee samples themselves and ignored me. I ask for Latte but got cup of milk without coffee. Ridiculous place! I would gave negative stars if I
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love this Starbucks, they get super busy but stay professional and positive. However, in the fall I always order the caramel apple oat milk macchiato and this Starbucks is constantly forgetting to add the caramel apple drizzle which is what makes this drink so delicious! It was happening so often that I went in and watched them make my drink (I worked at Starbucks a few years ago) and after watching them put a lid on with no drizzle I asked “can I please have a little extra drizzle” this barista had no idea where it was and had to go look around for it which just confirmed there was never and caramel apple drizzle. I’m convinced this Starbucks is just team pumpkin and that’s fine but please make the drinks correctly for the apple lovers out here.
Atmosphere: 5
Food: 5
Service: 4
Good drinks,. but interior in dissaray , dirty
Atmosphere: 3
Food: 4
Service: 4
Be careful of what you get!I ordered a venti (20oz) hot latte, they gave me a grande size(16oz) !The cashier (girl ) took the 16oz cup asking the senior staff “ is this venti size?” , the senior staff said “Yes” !It happens many times !!Now I realize why my “venti” cup is smaller than others!
Atmosphere: 1
Food: 1
Service: 2
I had a couple of times ordered by mobile but at the time I get to the store I asked every time if they have a mobile ordered for me but they don't even look at me. Not sure if they don't hear me or they just don't care who gets their drinks.That is very disappointed because we are all here for customers service.I hope they'll get a better training on that.
Atmosphere: 1
Food: 4
Service: 1
The service is terrible. I ordered americano but the staff gave an another random drink. The drink doesn’t have any label but happen to be the same size as I ordered.
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