Used to come here all the time but the vibe has shifted. Everyone used to seem so happy, but last I went in there they were all getting barked at by an older woman who I’m assuming was their manager. But from what I saw the only thing she managed to do was stress out and confuse her employees. Starbucks has been going through lots of changes as of recently and none have seemed to be for the better. Only giving a high rating for the standout baristas who have always given me a great experience. But what I saw literally scared me for them.
Atmosphere: 3
Food: 1
Service: 5
Andrew Eliquen
I placed a large order for a meeting, including two coffee carriers, and expected a smoother pickup experience. Despite standing at the counter, I was ignored until I had to call their attention directly. Even then, I had to repeat myself three times before anyone acknowledged me. When I mentioned I was there to pick up an order, they asked what I needed as if the large carriers weren’t obvious.
I also asked for napkins, and instead of helping, they just pointed to the self-serve station, expecting me to grab individual tissues for a group meeting. I was clearly in a rush and didn’t have time to argue or explain, but the lack of attentiveness and basic courtesy was frustrating.
As a longtime Starbucks Rewards member, I’ve noticed a steady decline in service. This experience was disappointing and reflects poorly on what used to be a reliable brand.
Atmosphere: 1
Food: 1
Service: 1
Palatehacker
Placed a relatively simple mobile order with 3 items, apparently not so simple. 2 items were ready for pickup, the 3rd was apparently too difficult to remember for at least one barista. When I tried to explain I was missing an item, this annoying person, who apparently got her degree in pop psychology from Instagram, began to gaslight me, acting as if I was the problem. I had to point to the pictures on the app, and speak slower, to show the 3 items ordered to attempt to get her to understand . Dana, the nice manager, who noticed the failings of this individual, intervened and apologized. For Dana, 3 stars, otherwise it's a 1 star store for treating customers as if they're the problem when they apparently can't read, and fulfill, a simple 3 item mobile order ticket.
Atmosphere: 1
Food: 5
Service: 1
Pam Rohr
Very fun and friendly team!
Atmosphere: 5
Service: 5
Lilian Taylor
Have usually had decent service/food from here. Recently ordered a delivery and 2/4 items were incorrectly made. The lemonade refresher was missing lemonade and was 90% water. The Carmel frap was missing the Carmel base and was literally just milk. Didn’t drink either but that was $16+ wasted. Please make sure you are adding all the ingredients to your items before sending them. Didn’t want to rate/review this in the delivery app because it was the fault of the store not the delivery person.
Atmosphere: 3
Food: 1
Service: 2
TCruz_215
What an amazing treat it is to enjoy a PNW fall morning with a yummy Gingerbread Latte!! Looking forward to brewing Starbucks Thanksgiving Blend at home soon!
Kid-friendliness: Very kid friendly with plenty of seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Butter Croissant, Small Shopping Bag, Chocolate Cake Pop
Rachel Goodner
I think the atmosphere really makes this location unique and enjoyable. The service is really good. Everyone seems to be in good spirits.
Atmosphere: 5
Food: 5
Service: 5
Dana Mckinnon
My favorite Starbucks!!! Great drinks & the Best Team everrrrr.
Atmosphere: 5
Food: 5
Service: 5
Nere Zamora
I order from here often and i usually order the same drinks everyday and yesterday, my drinks were half full. When my brother handed it to me, the cup felt light and when I opened it was half full. Today I went to the starbucks in the Meadows, ordered the same drinks and my cup felt much heavier and I opened and it was filled almost to the top. I won't be ordering from this starbucks anymore.
Food: 1
Swapnil Patil
"Love Starbucks! Great coffee, cozy atmosphere, and friendly staff. A go-to spot for a perfect caffeine fix!"
"Love Starbucks! Great coffee, cozy atmosphere, and friendly staff. A go-to spot for a perfect caffeine fix!"
Atmosphere: 4
Food: 4
Service: 4
Katrina Scott
I don't eat the food very often however the food that I have eaten is very good. the customer service is very respectful and helpful.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pastries, Frappuccino
Rebecca Decater
Chill
Parking: Spacious
Atmosphere: 5
Food: 4
Service: 5
Anne McCulloch
I received three well-made Frappuccinos in quick order. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Liz
Overall wonderful experience. Baristas are incredibly kind and quick to make orders. I stopped by today, 4/26 around 2PM, and the female barista making my drink made the best brown sugar oatmilk shaken espresso I have ever had. Thanks a million!
Used to come here all the time but the vibe has shifted. Everyone used to seem so happy, but last I went in there they were all getting barked at by an older woman who I’m assuming was their manager. But from what I saw the only thing she managed to do was stress out and confuse her employees. Starbucks has been going through lots of changes as of recently and none have seemed to be for the better. Only giving a high rating for the standout baristas who have always given me a great experience. But what I saw literally scared me for them.
Atmosphere: 3
Food: 1
Service: 5
I placed a large order for a meeting, including two coffee carriers, and expected a smoother pickup experience. Despite standing at the counter, I was ignored until I had to call their attention directly. Even then, I had to repeat myself three times before anyone acknowledged me. When I mentioned I was there to pick up an order, they asked what I needed as if the large carriers weren’t obvious.
I also asked for napkins, and instead of helping, they just pointed to the self-serve station, expecting me to grab individual tissues for a group meeting. I was clearly in a rush and didn’t have time to argue or explain, but the lack of attentiveness and basic courtesy was frustrating.
As a longtime Starbucks Rewards member, I’ve noticed a steady decline in service. This experience was disappointing and reflects poorly on what used to be a reliable brand.
Atmosphere: 1
Food: 1
Service: 1
Placed a relatively simple mobile order with 3 items, apparently not so simple. 2 items were ready for pickup, the 3rd was apparently too difficult to remember for at least one barista. When I tried to explain I was missing an item, this annoying person, who apparently got her degree in pop psychology from Instagram, began to gaslight me, acting as if I was the problem. I had to point to the pictures on the app, and speak slower, to show the 3 items ordered to attempt to get her to understand . Dana, the nice manager, who noticed the failings of this individual, intervened and apologized. For Dana, 3 stars, otherwise it's a 1 star store for treating customers as if they're the problem when they apparently can't read, and fulfill, a simple 3 item mobile order ticket.
Atmosphere: 1
Food: 5
Service: 1
Very fun and friendly team!
Atmosphere: 5
Service: 5
Have usually had decent service/food from here. Recently ordered a delivery and 2/4 items were incorrectly made. The lemonade refresher was missing lemonade and was 90% water. The Carmel frap was missing the Carmel base and was literally just milk. Didn’t drink either but that was $16+ wasted. Please make sure you are adding all the ingredients to your items before sending them. Didn’t want to rate/review this in the delivery app because it was the fault of the store not the delivery person.
Atmosphere: 3
Food: 1
Service: 2
What an amazing treat it is to enjoy a PNW fall morning with a yummy Gingerbread Latte!! Looking forward to brewing Starbucks Thanksgiving Blend at home soon!
Kid-friendliness: Very kid friendly with plenty of seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries, Butter Croissant, Small Shopping Bag, Chocolate Cake Pop
I think the atmosphere really makes this location unique and enjoyable. The service is really good. Everyone seems to be in good spirits.
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks!!! Great drinks & the Best Team everrrrr.
Atmosphere: 5
Food: 5
Service: 5
I order from here often and i usually order the same drinks everyday and yesterday, my drinks were half full. When my brother handed it to me, the cup felt light and when I opened it was half full. Today I went to the starbucks in the Meadows, ordered the same drinks and my cup felt much heavier and I opened and it was filled almost to the top. I won't be ordering from this starbucks anymore.
Food: 1
"Love Starbucks! Great coffee, cozy atmosphere, and friendly staff. A go-to spot for a perfect caffeine fix!"
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
"Love Starbucks! Great coffee, cozy atmosphere, and friendly staff. A go-to spot for a perfect caffeine fix!"
Atmosphere: 4
Food: 4
Service: 4
I don't eat the food very often however the food that I have eaten is very good. the customer service is very respectful and helpful.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pastries, Frappuccino
Chill
Parking: Spacious
Atmosphere: 5
Food: 4
Service: 5
I received three well-made Frappuccinos in quick order. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Overall wonderful experience. Baristas are incredibly kind and quick to make orders. I stopped by today, 4/26 around 2PM, and the female barista making my drink made the best brown sugar oatmilk shaken espresso I have ever had. Thanks a million!
Atmosphere: 5
Food: 5
Service: 5
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