This place is immensely atrocious. I got to the drive thru window. The worker told me they’d be with me in a minute, 7 mins later they took my order. I get to the window. They run my card. Tell me to pull around to the front. Where I waited 10 more minutes. Then they tried to give me the wrong food entirely. Get it together.
Paul D
I thought Jack in the Box was fast food. We waited over 15 minutes after paying for our food. There’s literally no one else here, so I’m not sure why the 3 workers combined cost produce 1 burger and some fries, but here we are. Finally gave up and left. There’s a reason all these reviews keep complaining about the slow service. Go to JJ right behind this location, save 30 minutes you’ll never get back.
Sharon Fitzpatrick
I crave their greasy tacos! Fries are good too. They pulled out of our area years ago so when I get a chance I get my fill. This one is next to Starbucks so I have had dark roast and 2 tacos for breakfast 3 days in a row! LOL! I'll have withdrawals when I leave.
Cindy Denman
This was the wotst service ever in Kelso wa . my husband went in and ordered a popcorn chicken meal. he waited 10 mins as someone walked by and didn’t even take his order so he went thru drive thru and after getting the order they only gave not even a half box of popcorn chicken meal. when we ordered a small meal.. the box only had maybe 4 small popcorn chicken in the box . he went to return it and they told him that’s all they can give . but one time before we got the small box completely filled. with popcorn chicken. Service sucked and they didn’t give what we ordered or try to make it right..
Spencer Ebert
Customer service was horrible almost 20+ minutes wait time at the window without any acknowledgement when they finally came to the window just took my card and slammed the window. No apologies for the long wait.
Mark Tanner
Friendly service
Jason Shaw
Wait time is crazy. Very rude cashier staring at me waiting for 10 minutes with nothing to say. I don’t think the people working here really want to be here! Food is cold!
Gabriel Brussa
Says it closes 10pm. At 08.07 doors were locked and chairs flipped over tables.
Andrew Starkweather
This is probably the worst run drive thru in town. Regular waits of 15+ minutes when there are only two cars ahead of you. Go anywhere else, Not worth the wait or disrespect.
Janice Westom
Order the tacos, payment Perry. Greasy and very little in them.
Food was cold forgot our tacos and the time before that they forgot the meat on my jumbo jack. Worst fast food place ever. Never going back again.
Jeanette
way to expensive and the good is not all that good.
Atmosphere: 1
Food: 1
Service: 1
Kim Rice
Leland is on point
Atmosphere: 5
Food: 5
Service: 5
Lynda Werner
The food was pretty decent. But this review is for one thing. Note I have absolutely nothing against people who have Tourette syndrome, but if you can't control your hacking, coughing, spitting, and touching your face/hair, maybe food service isn't for you. It was kind of sickening to see him handling ALL the food. Also, he didn't wear gloves and didn't wash his hands between handling food, touching his face/hair, or working at the register.
Atmosphere: 2
Food: 3
Service: 3
masha dzhabur
Had beard hair or pubic hair in my jalapeño poppers.
This place is immensely atrocious. I got to the drive thru window. The worker told me they’d be with me in a minute, 7 mins later they took my order. I get to the window. They run my card. Tell me to pull around to the front. Where I waited 10 more minutes. Then they tried to give me the wrong food entirely. Get it together.
I thought Jack in the Box was fast food.
We waited over 15 minutes after paying for our food. There’s literally no one else here, so I’m not sure why the 3 workers combined cost produce 1 burger and some fries, but here we are.
Finally gave up and left. There’s a reason all these reviews keep complaining about the slow service.
Go to JJ right behind this location, save 30 minutes you’ll never get back.
I crave their greasy tacos! Fries are good too. They pulled out of our area years ago so when I get a chance I get my fill. This one is next to Starbucks so I have had dark roast and 2 tacos for breakfast 3 days in a row! LOL! I'll have withdrawals when I leave.
This was the wotst service ever in Kelso wa . my husband went in and ordered a popcorn chicken meal. he waited 10 mins as someone walked by and didn’t even take his order so he went thru drive thru and after getting the order they only gave not even a half box of popcorn chicken meal. when we ordered a small meal.. the box only had maybe 4 small popcorn chicken in the box . he went to return it and they told him that’s all they can give . but one time before we got the small box completely filled. with popcorn chicken. Service sucked and they didn’t give what we ordered or try to make it right..
Customer service was horrible almost 20+ minutes wait time at the window without any acknowledgement when they finally came to the window just took my card and slammed the window. No apologies for the long wait.
Friendly service
Wait time is crazy.
Very rude cashier staring at me waiting for 10 minutes with nothing to say.
I don’t think the people working here really want to be here!
Food is cold!
Says it closes 10pm. At 08.07 doors were locked and chairs flipped over tables.
This is probably the worst run drive thru in town. Regular waits of 15+ minutes when there are only two cars ahead of you. Go anywhere else, Not worth the wait or disrespect.
Order the tacos, payment Perry. Greasy and very little in them.
Restaurantji Recommends
Food was cold forgot our tacos and the time before that they forgot the meat on my jumbo jack. Worst fast food place ever. Never going back again.
way to expensive and the good is not all that good.
Atmosphere: 1
Food: 1
Service: 1
Leland is on point
Atmosphere: 5
Food: 5
Service: 5
The food was pretty decent. But this review is for one thing. Note I have absolutely nothing against people who have Tourette syndrome, but if you can't control your hacking, coughing, spitting, and touching your face/hair, maybe food service isn't for you. It was kind of sickening to see him handling ALL the food. Also, he didn't wear gloves and didn't wash his hands between handling food, touching his face/hair, or working at the register.
Atmosphere: 2
Food: 3
Service: 3
Had beard hair or pubic hair in my jalapeño poppers.
Atmosphere: 1
Food: 1
Service: 1
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