Andraw’s customer service was great ! It’s been a while since i’ve had a nice genuine person take my order and not make me feel bad for getting food at 1am
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole
Jeovoni Cantu
When we came to this carls jr we were expecting worse than the one on Columbia center blvd because its so out of the way but Andrew at the window just made this location my Fav Carls Jr. out of the 2 i work night shifts and they had everything we asked for even a CHOCOLATE SHAKE!!! Amazing customer service Andrew just made a regular customer that lives all the way in west richland! Awesome!!!
Jessi was helpful while ordering and Nelson was a good cook.
Atmosphere: 5
Food: 5
Service: 5
Trace Oakes
They were all nice
Parking: Kennewick
Kid-friendliness: They got a playground
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: My Burger, Western Bacon Cheeseburger
Cam Marquart
My wife and I each ordered a meal that came to $40, she received her order, didn't get mine, so my wife called and the employee told her to send back the order for a full refund well she did and now we still got charged and no food, total bullshit so they lost a customer for good!!!! Waiting to hear back from my bank to get a full refund, corporate won't even get back to us!!! This company sucks.
Andraw’s customer service was great ! It’s been a while since i’ve had a nice genuine person take my order and not make me feel bad for getting food at 1am
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole
When we came to this carls jr we were expecting worse than the one on Columbia center blvd because its so out of the way but Andrew at the window just made this location my Fav Carls Jr. out of the 2 i work night shifts and they had everything we asked for even a CHOCOLATE SHAKE!!! Amazing customer service Andrew just made a regular customer that lives all the way in west richland! Awesome!!!
Food: 5
Service: 5
Recommended dishes: Double Western Burger, Guacamole, 6 Piece - Chicken Stars Combo, Hamburger
Nelson was very helpful respectful and had great customer service
Atmosphere: 5
Food: 5
Service: 5
Yassie did a great job. Wonderful customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star with Cheese
Clean and fast service.
Atmosphere: 3
Food: 3
Service: 4
Nelson was great! Was in and out in no time.
Food: 5
Nelson was very nice and patient. Good customer service 😊
Very kind
Atmosphere: 5
Food: 5
Service: 5
LOVE THE CASHIER SUPER NICE !!!!
Atmosphere: 5
Food: 5
Service: 5
Leo was very efficient, quick and kind. Great management skills!
Parking: Plenty of parking space not crowded
Kid-friendliness: Play Area
Wheelchair accessibility: Wheelchair Access
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jessi was helpful while ordering and Nelson was a good cook.
Atmosphere: 5
Food: 5
Service: 5
They were all nice
Parking: Kennewick
Kid-friendliness: They got a playground
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: My Burger, Western Bacon Cheeseburger
My wife and I each ordered a meal that came to $40, she received her order, didn't get mine, so my wife called and the employee told her to send back the order for a full refund well she did and now we still got charged and no food, total bullshit so they lost a customer for good!!!! Waiting to hear back from my bank to get a full refund, corporate won't even get back to us!!! This company sucks.
Atmosphere: 1
Food: 1
Service: 1
Counter girl was fantastic!!!
Atmosphere: 5
Food: 5
Service: 5
Very good service and kindness from
Atmosphere: 5
Food: 5
Service: 5
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