Carl’s Jr.

2804 W Kennewick Ave, Kennewick
(509) 374-5222

Recent Reviews

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Harmony S.

Kylie was such a sweetheart and so helpful with me and my brothers order, she was polite and funny, and super nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Burger, Cheese Burger, French Fries, Tater Tots

cacheingcants

We came towards the 10pm closing time of the lobby. Employees were nice, food was decent and took quite a bit of time to come out for it being completely dead inside, though it was warm and seemed fresh.

Atmosphere: 4

Food: 4

Service: 4

Joseph Porter

Wow, for sure one of the worst burger meals in town! Workers were nice, place smelt bad, food was nasty. We hadn't been to this location on 395 in a while, thinking the one by the mall is better. Carl have you just given up?

Atmosphere: 1

Food: 1

Service: 4

Steven Acton

General manager who took my order was rude to me when she tried to sell me doubles or triples when I ordered famous stars with cheese which is there special. Talked to like I was poor and she was irritated that I wanted the special do beater with customer service

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hamburger

Andreas

Mia is awesome!! Great and fast service with a smile.. thank you.

Atmosphere: 5

Food: 5

Service: 5

Jesse Humiston

I asked for two big Carl combos with cokes. She doesn’t give me the straw or the fries and then wants to charge me seven dollars more for the fries and I said well no I should’ve got the combo price. I already paid $24 for two sodas, and two burgers And she says I gave you 20% off. I don’t feel like that’s 20% off for two single patty, burgers, two small sodas and two small fries you’re telling me it’s gonna be $31. That’s why I asked for the combo and she couldn’t get that through her head. Make sure they hear you very clearly if you’re gonna order from this this place because repeating myself three times was not enough now that we are eating the food. I don’t know if I would’ve wanted the fries because the burgers are cold.

Atmosphere: 1

Food: 1

Service: 1

Edward Mueller

The food never fails to disappoint. Have eaten here several times, never liked it. The Zucchini taste greasy & burnt. The burgers are expensive.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Straw

Jordan Davis

OMG
Cleanest place I've been
Staff exceeded normal expectations
FOOD WAS PERFECT

Atmosphere: 5

Food: 5

Service: 5

Cheetah5

My Qr code wasn't working but the young man helping me gave me the lemonade anyway. Give him credit because he made a loyal customer

Service: 5

Rob W

This location has the friendliest and most helpful staff in the area. It is always clean and I didn't see any employees using their phones, just cleaning windows, tables, and keeping it looking good. This location is our preferred go to burger place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger

Esther Akins (Valentine)

Good food 😋

Atmosphere: 4

Food: 4

Service: 4

Sammy Correa

Good food

Atmosphere: 5

Food: 5

Service: 5

eleanor Knox (ekmama)

Clean dining room. Super friendly employees. Faviola was awesome! She needs a raise! She was super patient with my son, who couldn't decide what he wanted, and checked in with us when we were done eating to make sure everything was good.

Atmosphere: 5

Food: 5

Service: 5

Jenniffer Cooke

I ordered a Santa Fe chicken sandwich but didn't get the Santa Fe chili on it. If I wanted plain chicken sandwich I would have order it. Disappointed customer, no time to go back, I was robbed.

Food: 3

Service: 5

Bill Howard

Not up to the usually great burgers… mid-afternoon… maybe a slack time.

Atmosphere: 4

Food: 3

Service: 5

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