Carl’s Jr.
1026 N Colorado St, Kennewick
(509) 735-4135
Recent Reviews
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Burger was nice and fresh. Very good. Fries were overcooked but tolerable. Good customer service.
Atmosphere: 5
Food: 4
Service: 5
We went for breakfast and it wasn't very good. But the service was good
Atmosphere: 4
Food: 2
Service: 5
Went through the drive thru on my lunch break. Ordered a lettuce wrap burger. Not only did I not get a lettuce wrap burger, I got some random burger that was cold and I mean like it was in the refrigerator cold and the coke tastes like the mix is off because it's basically fizzy water. Tried to call the number listed on Google, it's a fax machine. Out of time for my lunch break now so I'm out the money, didn't eat the ice cold burger and threw the fizzy water away. Massive waste of time and money. Never again will I go to That Carl's Jr. since I don't work close to the other one in town and live across the bridge I'd say that means they probably lost a customer.
Food: 1
Service: 2
Trash. I got sick.
Atmosphere: 1
Food: 1
Service: 1
I recently visited this location, and unfortunately, my experience was extremely disappointing due to the behavior of the supervisor. Not only were they rude, but they also displayed a lack of competence and unwillingness to help resolve the issue I was facing. Instead of addressing my concerns professionally, they seemed dismissive and unhelpful, which only added to my frustration.
As a paying customer, I expect basic courtesy and a willingness to assist, but this was far from what I experienced. This kind of service reflects poorly on the restaurant and makes me hesitant to return or recommend it to others. I hope management takes note and provides better training to their staff to ensure other customers don’t face the same treatment.
Service: 1
One word about this location: S-L-O-W. Only 3 tables with people when we arrived, and it took nearly 15 minutes to get our food. I’ve been here several times over the past year or so, and it always seems relatively empty and slow.
Atmosphere: 3
Food: 4
Service: 1
Took a long time to get food when I finally came it was not warm.
Atmosphere: 2
Food: 1
Service: 1
The big country used to be good. Gets smaller by the day. Last time I'll go there.
Food: 1
Service: 4
Loved the Fried zucchini star combo and chocolate ice cream milkshake!
Atmosphere: 5
Food: 5
Service: 5
Angela was amazing this morning! She had everything zipping through as we got our burrito and waited in line we were real impressed and had to leave her a 5 star review
Service: 5
Restaurantji Recommends
The only reason I'm not giving it a zero is because it won't let me
Atmosphere: 1
Food: 1
Service: 1
They never make orders the way you want
Service was phenomenal. Angela was so helpful ensuring my order was correct!
Atmosphere: 5
Food: 5
Service: 5
Angela was the best, food is great!
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I didn't get good service at Red Robin so we came here instead and they made us fresh coffee which is what we were looking for
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