Chipotle Mexican Grill

3631 Plaza Way, Kennewick
(509) 396-2204

Recent Reviews

Johanna Nez

I showed up to pick up an order and all the staff was friendly and ready to help. This was actually a very good customer service experience ?? good job guys.

Atmosphere: 5

Food: 5

Service: 5

Blake Christensen

The order wasn't ready when they said it would be. When I pulled up to the puck up window they indicated they were out of several ingredients and asked if I wanted to cancel my order. I said I would wait. 20 minutes later my order still wasn't ready. When I asked when my order was ready they said that I thought that I had canceled my order. It then took them all of 30 seconds to prepare my order.

Atmosphere: 1

Food: 3

Service: 1

Patrick Jenkins

The food is so fresh and tasty!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Guacamole

Grace Wood

Miya was literally the best employee!! She was so sweet and kind and made the bowls perfectly. She was very calm in a huge rush and still made sure to give us everything we wanted, she’s amazing!!

Atmosphere: 5

Food: 5

Service: 5

Matthew Tate

Let's see where should I start.....no forks, no iced tea and no Pico salsa. Not the first time I've experienced this trifecta at this location.

Atmosphere: 3

Food: 2

Service: 3

Jeff Hoener

Friendly

Atmosphere: 4

Food: 4

Service: 5

Kkay

This place sucks!! I ordered a burrito bowl online for pickup and when I arrived at the pickup window I told the girl that for some reason the website won't let me request Salsa on the side so I kindly asked her if I could have some and she gave me an attitude, so rude and unprofessional!! When I got home I opened the bowl and it was half the amount of food with very little meat, should've not given them any tips. Won't be coming back here again!!!

Food: 2

Service: 1

Alejandra Rodriguez

Food was so good, location was clean and service was awesome! The cashier, Elizabeth, was so nice and made the experience memorable.

Ahmed Colakovic

Whenever I order online, they barely put food in my bowl. It’s always half empty.

Atmosphere: 5

Food: 5

Service: 4

Tammy Keller

2nd time at this location with no guacamole.... 1 other time no guacamole or Pico, we left. Last night just no guacamole. The store had zero customers besides us so I asked about them making some guacamole the gal told me they just didn't have the time? Just though the owner should be aware of what is going on in your location. I could see 4 workers, one on the phone, other 2 chatting and the older gentleman was working preparing stuff.

Food: 4

Jeffrey Dovel

Good fresh food place not too

Atmosphere: 4

Food: 5

Service: 5

Warren Whiteaker

Fresh & tasty!

Atmosphere: 5

Food: 5

Service: 5

Daniel Daltoso

food looked a little dry, but they were closing. Burrito was as always very

Atmosphere: 3

Food: 4

Service: 5

Tami Salazar

Great fast food, pricey, but also large portion if you get the burrito bowl. Great service! Great flavor!

Atmosphere: 4

Food: 5

Service: 5

Shane karstens

Relatively new store. Staff was friendly and quick. Place was clean and inviting. Parking was fine. Decent location.

Atmosphere: 5

Food: 5

Service: 5

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