McDonald's
1409 N Kellogg St, Kennewick
(509) 783-3718
Recent Reviews
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Terrible Service. Rude Workers. Bad
Atmosphere: 1
Food: 1
Service: 1
Food not hot, customer service not up to standard, some items only available when using the app.
Atmosphere: 1
Food: 1
Service: 1
Omg I can taste the mold in the food! The chicken nuggets and fries taste like mold! Be very careful eating here please.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Crispy Chicken Sandwich
Carlos is very attentive and communicates very well..
Atmosphere: 4
Service: 4
The people working act like they don't see you when you are asking for Ketchup all ranch and i was talking to one and she just left like if i wasent even talking to her??
Last Friday, I ordered a Big Mac combo meal on the way to work. About 30 minutes after eating, I started to get horrible stomach cramping and was forced to work through the pain. I highly recommend that people skip buying food from here. Never again will I eat at this McDonald’s, I know that they usually take food preparation seriously but not at this restaurant. Train your employees to change their gloves and clean the grill.
Atmosphere: 2
Food: 1
Service: 2
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Love the deals
Kid-friendliness: Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, French Fries
We just went through to get a mobile order and waited a little over 15 minutes for our food. We watched 7 cars leave behind us while we waited. My husband went in to see if y’all forgot about us and the girl snapped back saying they’re backed up and that McGriddles take 7 minutes. Even if that’s the case why did it take 15 minutes? I’ll go out of my way to the Steptoe location because they respect my time.
Took to long just to get a coffee, I understand to you want to get the drive-thru out and done as quickly as possible, but you shouldn't neglect the customers at the counter either.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
called ahead of time for collector toys to make sure they had them and said they have 2 different ones. when i arrived they said they had one version. i feel lied to :( not coming here anymore :(
Food was good and service was great. The tables were clean.
Atmosphere: 4
Food: 4
Service: 5
Good service
Atmosphere: 4
Food: 4
Service: 4
Clearly spoke my order to the front desk cashier. Got wrong order. Asked to fix. Lady acted like it was my fault. Asked for manager and didn't get much help either. I got my money back. Have fun McDonalds paying for the food cost and labor for nothing but disgruntled previously paying customer
Service: 1
Ordered 4 soft serve cones. She tried to charge me for 4 sundaes. I said no 4 cones.it was $8.35. I gave her a $20 she gave me a $1.00 I said no I gave you a $20. She argued I said look. She only gave me 11.00 back
I told her to learn how to count. She didn't understand us. My hubby spoke in Spanish to her she just looked at us like huh!!!
Food: 2
Service: 1
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