McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1922 N Steptoe St, Kennewick
(509) 783-6328
About McDonald's
Customers' Favorites
McDonald's Reviews
I ordered a double quarter pounder cheese and ketchup only and I had Uber deliver it if I can add pictures I will called the restaurant back last night stating it was wrong and asked if they could make sure it got right the “manager” told me good luck with that and hung up I can’t attach images, but I got two patties with melted cheese. Lettuce scattered everywhere mayonnaise all over the place it looked like somebody’s leftovers. I wasn’t pleased.
Like 6 problems with one drive through order. Took forever, tried to give our food to the car ahead of us, had us pull to the side, told us the bacon was being cooked and that’s why it was taking a long time came out to give us our food and didn’t have the order put together at all and they had to go back in to finish bagging it, got our special requests wrong, I had to get out in the drive through to go in and get it fixed, the manager didn’t offer anything to make it...read full review
not only did I have to wait but also you forgot a whole meal. I paid 12.00 for you to not check the bag and hurry me off and this isn't the first time either. I would not recommend this McDonald's due to paying for food you'll never receive. 100% disappointed customer who will never go back!
Ratings
Menu
Hours
| Monday | 5:30AM - 11PM |
| Tuesday | 5:30AM - 11PM |
| Wednesday | 5:30AM - 11PM |
| Thursday | 5:30AM - 11PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5:30AM - 11PM |
McDonald's offers typical food with efficient drive-thru and mobile ordering. The cleanliness and quick service are commendable, although there have been some recent concerns. The drive-thru line is super fast but can be too long for the space allotted, causing blockages in the parking lot. Popular items include McFlurries, chicken nuggets, and breakfast options like the Sausage Egg and Cheese McMuffin. While customers generally enjoy their meals, some have reported issues, such as a messy drink fountain and service that can sometimes feel rushed or annoyed. Despite occasional problems, the kids seem to love the food, which is considered cheap but not always very tasty or healthy.