McDonald's

1922 N Steptoe St, Kennewick
(509) 783-6328

Recent Reviews

Sort by
Nicole Rogers

Had a mobile order for curb side, 0 spots open so we switched to drive thru and got completely forgotten. I had to go inside and our food was just sitting there, will not be returning.

Atmosphere: 1

Food: 3

Service: 1

Cassandra Alvarez

Theres a young girl with red hair who often works the drive-thru window. She always closes the window very fast after handing me my order and tends to always have an attitude when asked for anything additional. It would be appreciated if customer interactions could be a bit more courteous.

Atmosphere: 1

Service: 1

Rafael Parra

Good food, fast service

Atmosphere: 3

Food: 5

Service: 4

Connie Lee

It's was a good McDonald's with very nice service!
Thank you 😊

Atmosphere: 4

Food: 5

Service: 5

Amaya Velasco

Everytime I come here they always get my order wrong and/or forgot things. Lazy employees that are always chatting.Stop hiring these inefficient teens. One of the easiest jobs but they always seem to get it wrong.

al allan

They don't know how to tell what speaker they're using

Atmosphere: 1

Food: 1

Service: 1

Todd Shepard

Always consistent quality and service

Atmosphere: 5

Food: 5

Service: 5

Gene Wong

Mostly for trips out of town for me. Quick bites for breakfast or lunch on the go.

Atmosphere: 3

Food: 4

Service: 5

August N.

Food was good. The drink fountain sprayed water all over me, which I don't mind too much but I worry about other people being annoyed. When getting a second to-go order, we did not get a cup. When we asked, a lady looked annoyed and practically threw the plastic cup at us and didn't look. We also saw her making annoyed faces after turning around, away from customers when they'd ask for something.

Atmosphere: 5

Food: 5

Service: 3

Linda Leckenby

I've ordered 3 times in 2 week. Filet of fish no tarter. Both time thru drive thru after 10 both had tarter. So I went in today and asked them to make me the right sandwich. There was no tarter but the kid barely put the cheese on the bun. What is the point of paying 5+ bucks for a sandwich. Specially ordering it then they just don't care. Maybe its time to find a new restaurant.

Atmosphere: 5

Service: 3

Susannah “Susie” Baker

Hope and mommy are loving it 😘💝

Atmosphere: 5

Food: 5

Service: 5

Scott G.

Sorry. I used to love this McDonald’s but I can’t come here anymore. They redid the lanes on Steptoe so you can’t even turn left anymore to get in this McDonald’s. I waited 10 minutes thru two light cycles at Steptoe/Gage literally feet from this McDonalds but couldn’t get to it. Even after turning onto Gage there’s no way to turn left into their lot! Really inconvenient for anyone going south or east. Too bad.

Atmosphere: 3

Food: 3

Service: 3

Patrick gammon

On their website it says they are open 24 hours, that's a lie. It's 3:32 am and they are closed. Very disappointing

Atmosphere: 1

Food: 1

Service: 1

Scorpio 92

To the Manager that worked on 1/4/25 @ 1:40. You handled that angry customer with such class , I was thoroughly impressed. I hope the day gets better, and people remember you don't control the app, and that customer service workers are people too.

unkown

Raw chicken

Loading...