Best coffee place I’ve been to , I love the spiked lemonade and all the different flavors you can get , the prices are fair and every staff member is positive and super friendly. I’ll have to try more menu items :) can’t wait! My fiance ordered an Italian soda ( I dislike Italian sodas but I tried it , and it was amazing ) RED RAIL 100%!!
Kimberly S.
Agian boss is not there 3 people working, no one uses t he speaker! Which cause double the wait time! Customer service industry I've been in for 45 years this is what going to cost this business this customer... I'm done giving my money to a place that tolerate bad employees
Steve Hadachek
Really not that keen on coffee kiosks. I like it when I can go in. This one probably appeals to people that like Dutch brothers and flavored coffee‘s with a lot of sugar. Regular black coffee with cream, not so good, not such great latte choices.
Atmosphere: 1
Food: 1
Service: 2
Red Remley
Family owned, friendly, delicious biscuits and gravy on Thursdays. My go to for coffee and chai.
Atmosphere: 5
Food: 5
Service: 5
Mel R.
Wow! Best chai tea latte in the TriCities! I've tried so many aim town and none of them compare to this place's. They can also make any drink decaf
Moon
It's a great experience, and it gets better the more you
Atmosphere: 5
Food: 4
Service: 5
Rachel Courson
Best coffee and nicest people
Atmosphere: 5
Food: 5
Service: 5
David H.
The best chai tea latte. Great employees every time we drive through. Friendly and in two words, THE BEST! Every time we come to tri-cities Red Rail is my choice of coffee places.
Brian Knox (Brian Knox)
From the owners, staff they’re all Amazing.. best place in town and my Dog loves them lol .. coffee isn’t bad either ?
Atmosphere: 5
Food: 5
Service: 5
Katie Collins
Awesome drinks & super DELISH Lemon Cream Muffin...yummy :)
The lady that runs the shop is always very nice. Their Lotus drinks are fabulous!
Food: 5
Service: 5
John
Been coming here for years. I don't think the new girls realize that, customers can hear them complain about their drinks.
Alyssa Garcia
Usually I absolutely love this place, I’ve recommended it to everyone I know who enjoys americanos. I used to say they had the best in town. For some reason, this last week they’ve gone down hill, none of the drinks that i’ve bought at least 30 times or more, before taste the same and today was the straw that broke the camels back. I asked for what I order every day, an iced americano with almond milk and sf vanilla, today they gave me straight up espesso, black with nothing in it. I tipped and im so disappointed
Jennifer West- Ellertson
amazing customer service!!! I recommend Red Rail just for that. they have amazing Lotus creations, coffee, dirty chai!!!
thank you Red Rail!
William Adair
They have 2 locations.I can't recommend you do or don't go to either one of them because it's never the same twice (regardless of which location you visit) .Sometimes it's good, Sometimes it's terrible. Sometimes they have the best milkshakes in town and sometimes it's a total waste of money ?,I'm done going there, I like the employees but not enough to Pay Just to see them, If you know what I mean.I don't think it's unreasonable to expect a basic amount of consistency ?
Best coffee place I’ve been to , I love the spiked lemonade and all the different flavors you can get , the prices are fair and every staff member is positive and super friendly. I’ll have to try more menu items :) can’t wait! My fiance ordered an Italian soda ( I dislike Italian sodas but I tried it , and it was amazing ) RED RAIL 100%!!
Agian boss is not there 3 people working, no one uses t he speaker! Which cause double the wait time! Customer service industry I've been in for 45 years this is what going to cost this business this customer... I'm done giving my money to a place that tolerate bad employees
Really not that keen on coffee kiosks. I like it when I can go in. This one probably appeals to people that like Dutch brothers and flavored coffee‘s with a lot of sugar. Regular black coffee with cream, not so good, not such great latte choices.
Atmosphere: 1
Food: 1
Service: 2
Family owned, friendly, delicious biscuits and gravy on Thursdays. My go to for coffee and chai.
Atmosphere: 5
Food: 5
Service: 5
Wow! Best chai tea latte in the TriCities! I've tried so many aim town and none of them compare to this place's. They can also make any drink decaf
It's a great experience, and it gets better the more you
Atmosphere: 5
Food: 4
Service: 5
Best coffee and nicest people
Atmosphere: 5
Food: 5
Service: 5
The best chai tea latte. Great employees every time we drive through. Friendly and in two words, THE BEST! Every time we come to tri-cities Red Rail is my choice of coffee places.
From the owners, staff they’re all Amazing.. best place in town and my Dog loves them lol .. coffee isn’t bad either ?
Atmosphere: 5
Food: 5
Service: 5
Awesome drinks & super DELISH Lemon Cream Muffin...yummy :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chai Freeze, Large Muffins
Restaurantji Recommends
The lady that runs the shop is always very nice. Their Lotus drinks are fabulous!
Food: 5
Service: 5
Been coming here for years. I don't think the new girls realize that, customers can hear them complain about their drinks.
Usually I absolutely love this place, I’ve recommended it to everyone I know who enjoys americanos. I used to say they had the best in town. For some reason, this last week they’ve gone down hill, none of the drinks that i’ve bought at least 30 times or more, before taste the same and today was the straw that broke the camels back. I asked for what I order every day, an iced americano with almond milk and sf vanilla, today they gave me straight up espesso, black with nothing in it. I tipped and im so disappointed
amazing customer service!!! I recommend Red Rail just for that. they have amazing Lotus creations, coffee, dirty chai!!! thank you Red Rail!
They have 2 locations.I can't recommend you do or don't go to either one of them because it's never the same twice (regardless of which location you visit) .Sometimes it's good, Sometimes it's terrible. Sometimes they have the best milkshakes in town and sometimes it's a total waste of money ?,I'm done going there, I like the employees but not enough to Pay Just to see them, If you know what I mean.I don't think it's unreasonable to expect a basic amount of consistency ?