Red Robin Gourmet Burgers and Brews
1021 N Columbia Center Blvd, Kennewick
(509) 736-6008
Recent Reviews
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Service was so slow! It took 25 mins before we received any drinks and never received water. The lettuce in the wraps was brown and slimy, and only a few fries on the plate. Loud Mexican music was being played and 90% of staff appeared to be Latino. Tables were sticky and the glasses were chipped. I now know why the restaurant was practically empty.
Great service, food came quickly, was nice and hot and very YUMMM!
Atmosphere: 5
Food: 5
Service: 5
In a day that a certain someone is doing his best to cause rising prices! It's great to get a deal like the Yumm Burger with drink and unlimited fries for $10!!! I would go there 2-3 times a week if they were in my town!
Atmosphere: 5
Food: 5
Service: 5
Every few years we come here and I always regret it.
Atmosphere: 2
Food: 1
Service: 1
We love our Red Robin. Staff are always great, and so is the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Robin Gourmet Cheeseburger, Fries, Towering Onion Rings, Bacon Cheeseburger
Pretty quick seating, I tried to explain that I was there for my birthday but was left by the hostess. The food was amazing.
Atmosphere: 5
Food: 5
Service: 3
Didn’t make the menu item correctly (no guacamole), chicken was small dried out piece of cardboard. Inedible. Burgers were so so. No wonder why Red Robin is slowly going out of business. Quality has gone downhill badly.
The only thing our hostess got correct was our waters. They messed up mine and my son’s hamburger orders. His was the wrong burger. Mine had the wrong side. They took my sons and added the bacon but not the bbq that it was saposto come with. My daughter’s mini corn dogs were very hard. She couldn’t finish them. You could count the number of fries given to us. The side of ranch I asked for never made it to the table. The service was terrible the food was terrible and definitely not worth the $18 a plate. So disappointed with our dinner experience today.
Atmosphere: 2
Food: 1
Service: 1
Waitress ran off with my ID for verification when the manager could’ve easily been called over. Do better next time.
Atmosphere: 1
Food: 2
Service: 1
Ventilation is broken in the kitchen for management refuses to fix it. Instead they leave the door to the roof open which is letting in so many flies. The manager Migel had been spraying degreaser over open food to try and kill them. He does not replace the food but instead sends out contaminated food. This place needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rosalee was awesome! She did a great job making our daughters family bday celebration unforgettable. Thank you!
Saw the server one time to order. Ordered drinks and food at the same time? Didn’t even get a chance to look at the menu and felt rushed. Took about 10min to even get greeted by a server, 5 additional for drinks and at least 15 for chips and queso!
Food was good. But the Manager made extremely inappropriate jobs to a family filled dining room.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fries, Sweet Potato Fries
So I want to start off with the waitress was great and none of it was her fault. My parents and I came in and ate there today. My mom ordered a well done burger and it was pretty pink also regular fries and got garlic fries and when my mom said I didn’t order that we were told it was just Parmesan which wasn’t true. It was garlic. . My dad ordered the teriyaki burger. He got the teriyaki chicken sandwhich instead and he tried eating it but the chicken tasted off. I had the ribs.. they were very dry and could tell they were frozen and microwaved. It says fresh beef. Not true. Very disappointed. Will never be back to that location again.
Atmosphere: 1
Food: 1
Service: 3
Always reliable for a good gourmet burger with lots of fries. We like it because they have 2 different veggie patties that you can sub on any of their specialty burger options. We had the Burnin Love and the Scorpion burger with their Veggie patty and they were both delicious. They were short staffed but the staff was friendly and helpful.
Vegetarian options: You can sub a vegetarian patty on any of their burgers.
Parking: Parking lot all around the restaurant
Kid-friendliness: There is a kid menu here.
Wheelchair accessibility: Steps up and down in the dining area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scorpion, Sweet Potato Fries
We had terrible service a year ago for my grandma's 92nd birthday party. We stopped in for lunch today and our service was FANTASTIC!! Our food was great and our waiter was wonderful!! Great job guy's!!
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