Wake Up Call - Southridge

Coffee amazing

Atmosphere: 5

Service: 5

Visiting from out of town and stopped for lattes. Great service and delicious drinks!

Atmosphere: 5

Food: 5

Service: 5

Nice place to relax or work remotely while enjoying a mini breakfast sandwich or coffee, cute little coffee shop/café with comfortable seating and calm atmosphere. Espresso and sandwiches are priced higher than 'corporate coffee', but service is good. Breakfast sandwiches are mediocre at best - while small and spend... For example, ciabatta bread was warm wheat (not toasted) with plastic-like cheese which ruined what would have been otherwise decent turkey and pesto spread. We were surprised with the breakfast egg and bacon sandwhich, it was so small it should have been called a 'slider'. I always wondered why there are a handful of these Wake Up Call locations but they never seem to be too busy, after trying breakfast sandwiches yesterday and dropping shy of $50 for 3 drinks and 2 sandwiches, I know why there is rarely a line here....

Atmosphere: 4

Food: 3

Service: 5

Super rude. Ignored me and refused to help even though I was there 10 minutes to close

We always get nervous trying new coffee places when we’re traveling, and these guys were the nicest surprise. Perfect coffee, friendly employees and super quick service. They even went out of their way to make an off menu frozen hot chocolate for my kiddo, so we’ll definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Walked in this morning to this southridge location, and they were slammed! However that didn’t stop them from providing excellent customer service. From the young lady who took my order to every employee working together as a team with flawless communication, talking out loud and helping each other out for everything to flow. Also doing it with a great attitude. Everyone was very polite. I asked the gentleman his name as he gave me my coffee and sausage breakfast sandwich ( both are very good). Zach thank you sir! You and your co workers are doing great!

Atmosphere: 5

Food: 5

Service: 5

Great service. The girl who took our order was super friendly and communicative. Barista was very nice too.

Espresso is awesome and the service was great!! Just passing thru town, great snacks and beverages .

Atmosphere: 5

Food: 5

Service: 5

Coffee was not the best, I've had, but still drinkable. Might just be a different coffee roast I'm not used to. Or too much chocolate not sure. Seem like more and more the its harder to taste the actual coffee.

Atmosphere: 4

Food: 2

Service: 4

Tried this place out and honestly… never again. They were out of almost everything on the menu, which I thought was whatever — sometimes places run low, it happens. So I ordered whatever sandwich they did have left and they gave me the wrong one… and it was burnt. Like actually charred.

Still tried to give them the benefit of the doubt and hoped at least the drinks would be good. Nope. Even the drinks were bad — watered down, weird aftertaste, just overall not enjoyable. For how overpriced everything is, I expected way better quality. Whole thing felt like a complete waste of money.

It’s clear management doesn’t care about customer service and quality. No effort to train the staff, no care for quality, just completely unorganized. Such a waste of time and money.

Do better.

Atmosphere: 1

Food: 1

Service: 1

Great quiet little spot, we enjoyed our visit. 4 stars because I had a tea, iced, and they didn't seep my earl gray, before icing. Friendly staff.

Great service, great coffee, and nice clean inside space. Had some issues this past summer / fall with flies inside, probably because their drive through stays busy with the sliders open.

Had to stop here to take a dump on a long trip. The staff was friendly when I asked for the code to the bathroom.

Blender not working to get our favorite drinks 🧋

Atmosphere: 4

Food: 4

Service: 3

This location is our favorite wake up call of all their locations in the tricities! The one on 68th is a close second but this one always makes us feel welcomed and valued! Great at making mad hatter recommendations and have mastered their drink mixes!

Atmosphere: 5

Food: 5

Service: 5