Wake Up Call - Carmichael

I am loyal to this location and the one on 20th. I probably visit both locations every single day, all year round. One for my afternoon drink and one for my evening drink. This location had an amazing employee (well many fun, kind, and great employees work here) but one who stood out from the rest when it came to customer service and kindness. He now works somewhere else which is great for him! I love coming here to get the best mad hatter combinations. I am always treated with kindness and given the best service. They go out of their way to make your drink the way you like it. I love this location and will continue to be a loyal customer.

Atmosphere: 5

Food: 5

Service: 5

I love this location! Everyone in the mornings knows my name, knows what I like and how I like it. Everyone always has a smile. This place is the place to go, the site with the best customer service, and the best drinks to start my morning!!!

Atmosphere: 5

Food: 5

Service: 5

Maddy is the best. Always has the best attitude.

Atmosphere: 5

Food: 5

Service: 5

This is my favorite coffee shop. The staff is always so friendly and coffees are always good. I only drink sugar free, so I just tell them to make me something good that's SF, and it's perfect every time

The whole drink was ice and halfway thru the drink it just tasted like sparkling water and had no flavor and the cashier was so sassy

The young lady at the window had great suggestions. I had a green something 2 days in a row that I'm obsessed with.

Liz at this location has a outstanding customer service ✨

Just saw what KPD posted and wanted to say I support your employee and I will only be going to wake up call coffee if y’all support her and treat her right.

Got out of vehicle in the cold and went to the walk up window. Lady was very rude and told me I’d have to wait until all the cars got helped before she’d help me.

Marconian (not sure if spelled right) was great, good happy vibe and made our drinks perfectly.

I'm always here with my boyfriend at the ungodly hour of 5:20 in the morning, and the ladies working the window are always so amazing and friendly to talk to! (They also make great drinks and breakfast burritos!)

Wife loves the coffee here and the drinks are pretty good..

Atmosphere: 5

Food: 5

Service: 5

The gentlemen who worked today afternoon 8/25/24 can I just say how amazing he is, I know my coffee is going to be so good when I see him, he knows how to feel someone welcomed and he’s just genuine, I feel so terrible today I had just woken up from working a night shift and I just drove to the coffee shop not checking time he still served me even tho it had just hit 7 I felt terrible he’a such an honest worker. He’s a keeper. My highest praise for him!

Atmosphere: 5

Food: 5

Service: 5

Love going to this location! The staff is amazing! Karlee and Liz are some of the best baristas in town! They’ll always leave you satisfied with their drinks and their awesome banter !

Atmosphere: 5

Food: 5

Service: 5

Karlee Liz and Maddy are my go-to squad! Best shop overall in tri-cities. I see these girls every day and they always put a smile on my face. Definitely worth the visit!

Atmosphere: 5

Food: 5

Service: 5