Sbarro

1321 N Columbia Center Blvd, Kennewick
(509) 785-7577

Recent Reviews

A May

Great pizza but the guy literally made me cry. I get having a "bad day" but taking it out on polite and patient customers really sucks.

Atmosphere: 1

Food: 5

Service: 1

Douglas Caye Jr

Got food poison from the spaghetti and

Food: 1

J D Chastain II

Look...you don't go here because it is the greatest pizza ever. You go because you are at the mall and you want a quick slice, or your grandson wants a quick slice and you could do a hell of a lot worse. It's hot, their sauce is tangy, the pepperoni tastes like pepperoni, and the girl behind the counter is nice and patient with an a 11 year old trying to decide if he wants a bread stick or not. That gets five stars in my book...

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: NY Pepperoni Slice, 1 Slice Combo Topped

Alejandro Sanchez

Your usual mall food court experience. The pizza is made and then warmed up using the oven. Looked like cardboard when choosing from options. Not what I expected. Last resort type of place for me. Only plus side was the gentleman that helped me was very kind and generous.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: NY Pepperoni Slice

Carol Simmons

I had a delivery order from this place and he came in some 25 minutes ago and I showed up and they were just now making it. This is unacceptable for delivery drivers. Then they have three employees standing there doing nothing when they could have had this order made before I got here. But what do you expect this is Mall food this isn't something special I don't suggest ordering online from here

Atmosphere: 1

Food: 1

Service: 1

AStuffedPotato

They sold me pizza and the pizza was good10/10 exactly as advertised and it satisfied my pizza craving for pizza. people are too mean to pizza places such as this who sell you good pizza and not garbage food like avocados

Atmosphere: 5

Food: 5

Service: 5

Shelly Penland

Your basic Mall atmosphere. But my calzone was Da ?

Atmosphere: 5

Food: 5

Service: 5

Michael F.

It might not be the fine dining experience that some crave, but if you can find simple pleasure in a great slice of pizza, give them a try.Located at the mall food court (near GameStop), Sbarro brings the nostalgia of arcade birthday parties and hanging out with friends. The slices are large, the service is quick, and the price is reasonable.Vegetarian options: They have cheese pizza if you're able to do dairy.Kid-friendliness: Most kids would enjoy this food.Parking: Closest parking would be south of JOANN Fabric and Crafts(the old Sears) or by Macy's Men and Children's (west parking lot).Dietary restrictions: Not great for gluten-free or vegan options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad,

Charles Wilder

Great food from a staff that will hustle to get your needs taken care of. Def recommend as they're under new management.

Kayla Devins

Well since you have NO working phone and NO working website options I guess I'll have to take my money and buy pizza somewhere else. Very unprofessional

Mitchell Robbins

I haven't even gotten my order yet and see already why the reviews are so bad. Firstly it says the location opens at 10 a.m., according to both Google and Sbarro's private website. Apparently they open at 11 instead and just won't update their store hours online. So I tried to order online, the website wouldn't let me. After 3 calls somebody finally answered and said the soonest I could get a pizza was at 11:30 because "I have to worry about the mall customers first" he claimed. If I hadn't wanted this pizza from fond memories of my youth I would have abandoned the idea altogether. Most folks won't wait NINETY MINUTES after their website claims they "open to the public" for a pizza. It'll likely be the only time I eat here. No wonder most of them in America have went out of business.

Skye Mitchell

General manager Jesus was sweeping and did not wash his hands or put on gloves to get my food, was disgusted and told the cashier I was disappointed at the lack of hygiene from the manager, I refused to pay for the pizza and left. I attempted to call the 800 number multiple times with no answer and was unable to leave a voice message due to the mailbox not being set up. I'm disappointed and disgusted by this experience.

Jackie Sifuentez

Leticia was the cashier today and was extremely rude!!!! If you expect people to return you should really train your staff to be polite and not disregard customers when they have a request.

Brenda R.

The pizza is to die for good. It's the sauce that sets it apart! I've always wanted to try the pasta but I can't let go of the pepperoni

Skye Carey

General manager Jesus was sweeping and did not wash his hands or put on gloves to get my food, was disgusted and told the cashier I was disappointed at the lack of hygiene from the manager, I refused to pay for the pizza and left. I attempted to call the 800 number multiple times with no answer and was unable to leave a voice message due to the mailbox not being set up. I'm disappointed and disgusted by this experience.

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