Starbucks
4008 W 27th Ave, Kennewick
(509) 586-4201
Recent Reviews
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My absolute favorite starbucks location to go to in the Tri-Cities. The baristas are always friendly, Gali is absolutely the sweetest and always greets me by name with a warm welcoming smile. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Horrible service. We went through drive thru and the girls attending the window had an attitude of I hate my job and rude. I ask about ingredients of a caramel brûlée late because I am allergic of nuts and the girl was like I don’t know the ingredients but if something happens to you is your problem. When they saw we were Hispanic they did an ugly face. My husband and I we just had a bad news and we thought on getting a coffee to soft stuff out but they made it worst. Thank you any way.
Atmosphere: 1
Food: 1
Service: 1
The girls at this location are so sweet and seem like they really love working there. My drink is a little complicated but they always get it just right since I’ve been coming here for awhile now! Keep it up girls! You brighten my day!
Atmosphere: 5
Food: 5
Service: 5
absolutely horrible workers at the drive through. i’ve gone here multiple times and i ask to use 25 stars and i always get “you don’t have enough stars for this drink” half the time the people at the drive through seem high and cannot listen. 🙃 my drink tasted like pure chemicals and thankfully they gave us a refund but most likely won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Had to stop coming here; the quality really fell off. Feels like nobody follows the standard recipe or something?
Atmosphere: 3
Food: 2
Service: 3
Coffee tastes weird. Thinking I am done with Starbucks.
Atmosphere: 2
Food: 1
Service: 2
I have visited this location regularly over the past 6 months. Unfortunately, today is the last time. Being served by people who hate their job & their customers reeks. The contempt and hatered for a $7.00 cup of coffee (that tasted like watery decaf) isn't worth the energy.
Atmosphere: 1
Food: 1
Service: 1
Drive thru order was exactly what we asked for
Food: 5
Service: 5
Excellent customer experience 👍
Atmosphere: 5
Food: 5
Service: 5
They never make the drinks correctly. Pay for extra caramel? You’re not getting it. Want a coffee in the morning for 6 flippen dollars? Watery slop. I don’t know if they are constantly training new people at this location or what but they CONSISTANTLY ARE AWFUL
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I got the best iced white mocha with caramel drizzle and salted caramel cold foam EVERRR!! It was recommended by the barista there so I had to grab their name after - Charlie u rock for this one :)
Atmosphere: 5
Food: 5
Service: 5
Gotta say, this spot totally rocks! Michael and Kristin seriously made our day. Big thanks, you guys!!! Forgot our coffees this mornin’ as we peeled out of the gas station, and they hooked us up with a remake.
Atmosphere: 5
Food: 5
Service: 5
To the barista that took my 2 waters order with a cake pop today 03/20 around 6:25pm. I’ll never know what prompted you for that sweet gesture today but thank you. God bless you young man.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru today and experienced a Barista named Nikolina. She was rude and condescending. My order was not complete but I decided not to go back just so I didn’t have to deal with her again. My loaf was so dry. I hope this isn’t the standard for this location.
Atmosphere: 1
Food: 1
Service: 1
Typical
Atmosphere: 5
Food: 5
Service: 5
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