Starbucks
4008 W 27th Ave, Kennewick
(509) 586-4201
Recent Reviews
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Drive thru order was exactly what we asked for
Food: 5
Service: 5
Excellent customer experience š
Atmosphere: 5
Food: 5
Service: 5
They never make the drinks correctly. Pay for extra caramel? Youāre not getting it. Want a coffee in the morning for 6 flippen dollars? Watery slop. I donāt know if they are constantly training new people at this location or what but they CONSISTANTLY ARE AWFUL
Atmosphere: 2
Food: 2
Service: 1
I got the best iced white mocha with caramel drizzle and salted caramel cold foam EVERRR!! It was recommended by the barista there so I had to grab their name after - Charlie u rock for this one :)
Atmosphere: 5
Food: 5
Service: 5
Gotta say, this spot totally rocks! Michael and Kristin seriously made our day. Big thanks, you guys!!! Forgot our coffees this morninā as we peeled out of the gas station, and they hooked us up with a remake.
Atmosphere: 5
Food: 5
Service: 5
To the barista that took my 2 waters order with a cake pop today 03/20 around 6:25pm. Iāll never know what prompted you for that sweet gesture today but thank you. God bless you young man.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru today and experienced a Barista named Nikolina. She was rude and condescending. My order was not complete but I decided not to go back just so I didnāt have to deal with her again. My loaf was so dry. I hope this isnāt the standard for this location.
Atmosphere: 1
Food: 1
Service: 1
Typical
Atmosphere: 5
Food: 5
Service: 5
Been buying a certain item since 2011 get new people in and decide they Won't do it anymore .. got a lot of health problems so it was so convenient for me but anymore people can't think outside the box and be kind .. I spent at least 3 thousand a year buying cups and gift cards plus my item and always gave them a tip from 10 to 20 dollars everytime.. won't be going to Starbucks anymore but I want to Thank the 3 people that were always so kind and caring towards me that understood my problems something could have been worked out but they weren't willing
Atmosphere: 2
Service: 1
Went to grab my online order. The girl with red in her hair was very rude. She was the only one working so maybe just stressed. The drink didn't taste right but I didn't want to go back in because her attitudewas very coarse and snide. I will just avoid that location from here on.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Chaotic, lack of communication, out of almost everything constantly, no change for cash. Employee care is a minimum
Atmosphere: 1
Food: 2
Service: 1
It's a Starbucks, so you're virtually guaranteed above average coffee and wonderful staff to help you get caffeinated. I suggest always supporting local, non-corporate coffee shops whenever possible, but beyond that, Starbucks will typically hit the spot.
Dietary restrictions: I always rock the oat milk- in all these years they've never failed me and my lactose intolerance.
Kid-friendliness: Not kid friendly but certainly not unfriendly. I've literally been to a coffee shop in Seattle that was truly unfriendly to children.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Breakfast Sandwich
The girls that work at this location and the one on 27th/395 are all wonderful. ? Most have memorized and know my order as soon as they see me. They are really kind and sweet and always make a good coffee āļø?
Atmosphere: 5
Food: 4
Service: 5
Staff very helpful in making me a Keto friendly coffee ā!
Atmosphere: 3
Food: 4
Service: 5
I am at this location relatively frequently. Iām often greeted by a generally friendly staff. However, this mornings greeting was a bit more friendly because of one young lady. I, obviously, had not had my coffee yet, so I didnāt exactly return the same energy (soooo sorry) but it did start my day off right. I was only there briefly to pick up my order. She asked me about my plans for the day, asked me what I was waiting on, and checked on my order all while she worked away making drinks. Itās simple, and is usually expected at a place of business, but is not always the case. My beverage was also made perfectly.
Atmosphere: 5
Food: 5
Service: 5
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