Starbucks

7600 W Clearwater Ave, Kennewick
(509) 735-1235

Recent Reviews

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Belen Gutierrez

I picked up drinks for my friend and I. The drink didn't look like the pic but was told it was the right one. I parked and went inside with my drink showed them the pic and the drink obviously not correct. Needless to say nothing went right cuz I think they added reg milk not oatmilk like advertised my friend got sick after a few sips of it. Very disappointed....

Atmosphere: 3

Food: 1

Service: 1

Jamie Wikstrand

I stop here on my way to work frequently. The past two days I have been the only customer in the drive thru and my order has been wrong both days. Drove 30 miles out to work to take a drink of ny coffee and it tastes like nothing but steamed milk!! I order a vanilla latte and there is no vanilla and no espresso in my drink.

Atmosphere: 1

Service: 1

Tina Torricellas

It’s Starbucks. What else is there to say?

Atmosphere: 5

Food: 5

Service: 5

Briggy

It's Starbucks. You've seen one you've seen them all.

Atmosphere: 4

Food: 4

Service: 4

Sammi Rae

I prefer Dutch Bros

Sammi Jezior

I prefer Dutch Bros

Misty

I usually wouldn’t leave a bad review for subpar service, as I think Baristas are deserving of a break and are allowed to have a bad day. But even then, I still tip, I hold my tongue or I move on with my day. However, today I went in person to the Starbucks on Clearwater. An older white woman with glasses helped me. She was very aggressive upon 1st meeting. Saying “what size?!” “What size?!” Very rudely and seemingly annoyed, when maybe she hadn’t heard me the 1st time. I also was in the middle of asking if their bathroom had a code, I said “you guys don’t have a bathroom code?—“ to which she cut me off with a disgusted look on her face and said, “yes we have a bathroom.” She was very rude in the way she cut me off, the way she was condescending, like I was less than human. I couldn’t catch her name. I was so embarrassed at her snapping at me after every simple request that I just dropped it. I couldn’t even make eye contact with her. I didn’t know if this older white woman did so because I am a younger girl, so she thought she could get away with it. Or if she was just borderline racist. (I hate to go there, but what other reason could she have had so much hatred towards me for no reason?) It really rubbed me the wrong way, I don’t think Starbucks would appreciate their staff treating their customers that way. :(

Atmosphere: 1

Food: 4

Service: 1

Jazzylady

Perfect Frappuccino. Fast service

Atmosphere: 5

Food: 5

Service: 5

Kori Barnett

I went through drive through. I ordered venti blonde with oat milk and white mocha sauce. He/she/them kept getting the order wrong and asking again and again. When I finally got my order the cup wasn't even full.

Atmosphere: 4

Food: 5

Service: 1

Pia Snyd

Good service

Lisa Solis

I very rarely come to this location since every time i have my order is incorrect and I don’t have a complicated order at all. I was out running errands and placed a mobile order since this was going to be the closest I was going to be to a Starbies. My last errand didn’t take as long as I thought it would and I arrived sooner than my order said it would be ready. There was no one in the drive thru and very few people inside, I told the barista I had a mobile order and pulled up to the window. They gave me my food 1st and the other woman who was making my drink came to the window with it and told me to not show up that early when I do a mobile order. I was annoyed by the attitude and asked what the difference of me ordering at the speaker or placing an order ahead that they were able to get it started before I got there. She rolled her eyes and walked away and I let the barista at the window that this was the reason I don’t go to that location. A comment was not necessary, professional but when met with the same energy she was angry. Hope she had the day she deserved.

Service: 1

Rosmee Sandberg

I love their egg, cheese and bacon sandwiches. They are delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Blueberry Scone

Sandy S

Had a great experience at this location. Great service and the store was very clean!

Atmosphere: 5

Food: 5

Service: 5

Monty McDaniel

I have not patronized SB in over a decade. Their policies suck. They are politically based...

Atmosphere: 1

Food: 3

Service: 2

That Person

I will never come here again! I came in yesterday around 10am to get a hazelnut shaken espresso and a sausage egg and cheese, after waiting for 20 minutes for two items, not only was the sausage still cold in the middle!!!??My drink wasn’t made correctly at all, I asked the woman at the window if she can remake it, she came back with another drink that once again wasn’t even close. I just went to the starbucks on canal drive and had them make it correctly. I don’t know how they make the food, if they just microwave it or what, but it definitely wasn’t cooked the correct amount of time it was supposed to be. I am utterly disappointed in whoever is managing this store. Get your stuff together!! SERIOUSLY!!!

Atmosphere: 1

Service: 1

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