I walked in 20 mins before closing and the guy at the counter turned me away. Too close to closing time? They still had 20 mins before their "newly posted" closing time. This is not the first time this has happened to me at this location. Also was another family sitting in the parking lot, upset, because they were also turned away. She commented that was the 2nd time this week that they couldn't get sandwiches because the store keeps closing early! The funny thing is that I drove across town to the clearwater location, and at 1 minute before 8pm, I got a great sandwich and exceptionally friendly service! I definately will not return to the location on Kennewick ave.
Atmosphere: 1
Food: 1
Service: 1
Isaac McCurry
Just had a great experience here. The girl serving us was really patient and kind with my elderly friend. Really impressed with the service, friendliness and food!
Atmosphere: 5
Food: 5
Service: 5
Jonathen Collins
My bead was hard and lack veggies and I get veggie delight..
Atmosphere: 4
Food: 2
Service: 2
Barbara Bean
Manager is an amazing person who knows your order the minute u walk in!
Food: 5
Service: 5
Cole Cooper
Wish I could give this place a -100, sat there for 20 minutes..twice. went across the street to Bruchis and got food in 3 minutes.
Atmosphere: 1
Food: 1
Service: 1
Kammie Palominos
Girl, I wish I would have caught your name, the fellow red head… you are awesome. We need more people like you in this world I couldn’t wait to post this so I haven’t eaten my sandwich yet but I know it will be good as it was made with love!
THANK YOU for helping to end my hectic work week in an unexpectedly positive way!
Atmosphere: 5
Food: 5
Service: 5
Rj Hardy
Employee was extremely slow and mumbling every word. Was in there for 10 min and only one person was served
Atmosphere: 1
Service: 1
Gustavo Zamora
Worst sub way, worker had no interest in working and took 25 min just to take someone’s order, the time I was there waiting in line I saw 4 customers leave because the worker couldn’t even finish one person order in the spand of 25 min
Atmosphere: 1
Food: 4
Service: 1
Charity Dunn
The worker we had did an awesome job at the cash register considering the register was missing an item. He was amazing, the food also was exactly how we wanted it to perfection. I highly recommend this location on Kennewick Ave. Thank you guys.
Vegetarian options: You can get your sub custom made anyway you want it
Dietary restrictions: You pick your own topping and can change or alter the veggies on any sub
Used to enjoy having a subway near my location. Ita happen to me twice on this location. Now I'll be going to a different location. the gentleman very rude for accepting coupon and was charging me for extra cheese and extra sauce. However I wish I could give zero star. And by the way I think he was manager, becouse when the cashier accepting my coupon he came over oh is that coupon and told her u have to charge for extra cheese and extra sauce. I told my kids that was last time becouse he did twice. just becouse I had a coupon 2 for $12.99...... he charge me with the coupon and a tuna sandwich $38.99. I would let the sandwich there and walking out but had my kids with me......
Atmosphere: 1
Food: 1
Service: 1
Juan Simiano
So I was ordering my sandwich and was getting to the veggies and the lady told me they were out of lettuce which she should have started off with saying instead of letting me order my sandwich. The restaurant was dirty most likely you guys had lettuce but she was to lazy to prep it knowing this working in fast food and having friends that work for other subway locations. If you guys are out of stuff customers should be informed instead of waiting for the customer to get angry. And maybe a change to your restaurant to who ever runs this subway if you guys need a better manager to run your store email me back personally I'll be happy enough to change your restaurant to a better place hopefully the owner reads this
Atmosphere: 1
Food: 1
Service: 1
Dakota Dickinson
Ethan provided excellent service at a fast paste with a full lobby. We don’t go to fast food often but we definitely plan to come back! Thank you Ethan!
Atmosphere: 5
Food: 5
Service: 5
Jesus Ibarra-Zúñiga
Toaster wasn’t working and they forgot about my food was waiting for 30 min on top of what I wanted for them to make it and when I got there it still wasn’t made didn’t make it till 20 min later said it would be right out 3
Atmosphere: 1
Food: 1
Service: 1
Venusx_snipz 13
Over all the most worst subway to eat at I ordered my subway to be hot not called didn’t even heat them up the cheese was as cold as a freezer my chicken was cold as if they just thawed it out and missing condiments on both of the subs I ordered pooly did just to not do the job the girl that was there looked lazy and didn’t even try to do her job I suggest a diffrent subway
I walked in 20 mins before closing and the guy at the counter turned me away. Too close to closing time? They still had 20 mins before their "newly posted" closing time. This is not the first time this has happened to me at this location. Also was another family sitting in the parking lot, upset, because they were also turned away. She commented that was the 2nd time this week that they couldn't get sandwiches because the store keeps closing early! The funny thing is that I drove across town to the clearwater location, and at 1 minute before 8pm, I got a great sandwich and exceptionally friendly service! I definately will not return to the location on Kennewick ave.
Atmosphere: 1
Food: 1
Service: 1
Just had a great experience here. The girl serving us was really patient and kind with my elderly friend. Really impressed with the service, friendliness and food!
Atmosphere: 5
Food: 5
Service: 5
My bead was hard and lack veggies and I get veggie delight..
Atmosphere: 4
Food: 2
Service: 2
Manager is an amazing person who knows your order the minute u walk in!
Food: 5
Service: 5
Wish I could give this place a -100, sat there for 20 minutes..twice. went across the street to Bruchis and got food in 3 minutes.
Atmosphere: 1
Food: 1
Service: 1
Girl, I wish I would have caught your name, the fellow red head… you are awesome.
We need more people like you in this world
I couldn’t wait to post this so I haven’t eaten my sandwich yet but I know it will be good as it was made with love!
THANK YOU for helping to end my hectic work week in an unexpectedly positive way!
Atmosphere: 5
Food: 5
Service: 5
Employee was extremely slow and mumbling every word. Was in there for 10 min and only one person was served
Atmosphere: 1
Service: 1
Worst sub way, worker had no interest in working and took 25 min just to take someone’s order, the time I was there waiting in line I saw 4 customers leave because the worker couldn’t even finish one person order in the spand of 25 min
Atmosphere: 1
Food: 4
Service: 1
The worker we had did an awesome job at the cash register considering the register was missing an item. He was amazing, the food also was exactly how we wanted it to perfection. I highly recommend this location on Kennewick Ave. Thank you guys.
Vegetarian options: You can get your sub custom made anyway you want it
Dietary restrictions: You pick your own topping and can change or alter the veggies on any sub
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
I always get #30 it's good and filling
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Used to enjoy having a subway near my location. Ita happen to me twice on this location. Now I'll be going to a different location. the gentleman very rude for accepting coupon and was charging me for extra cheese and extra sauce. However I wish I could give zero star. And by the way I think he was manager, becouse when the cashier accepting my coupon he came over oh is that coupon and told her u have to charge for extra cheese and extra sauce. I told my kids that was last time becouse he did twice. just becouse I had a coupon 2 for $12.99...... he charge me with the coupon and a tuna sandwich $38.99. I would let the sandwich there and walking out but had my kids with me......
Atmosphere: 1
Food: 1
Service: 1
So I was ordering my sandwich and was getting to the veggies and the lady told me they were out of lettuce which she should have started off with saying instead of letting me order my sandwich. The restaurant was dirty most likely you guys had lettuce but she was to lazy to prep it knowing this working in fast food and having friends that work for other subway locations. If you guys are out of stuff customers should be informed instead of waiting for the customer to get angry. And maybe a change to your restaurant to who ever runs this subway if you guys need a better manager to run your store email me back personally I'll be happy enough to change your restaurant to a better place hopefully the owner reads this
Atmosphere: 1
Food: 1
Service: 1
Ethan provided excellent service at a fast paste with a full lobby. We don’t go to fast food often but we definitely plan to come back! Thank you Ethan!
Atmosphere: 5
Food: 5
Service: 5
Toaster wasn’t working and they forgot about my food was waiting for 30 min on top of what I wanted for them to make it and when I got there it still wasn’t made didn’t make it till 20 min later said it would be right out 3
Atmosphere: 1
Food: 1
Service: 1
Over all the most worst subway to eat at I ordered my subway to be hot not called didn’t even heat them up the cheese was as cold as a freezer my chicken was cold as if they just thawed it out and missing condiments on both of the subs I ordered pooly did just to not do the job the girl that was there looked lazy and didn’t even try to do her job I suggest a diffrent subway
Atmosphere: 1
Food: 1
Service: 1
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