30+ mins for 2 coffees and a junior frosty. Mean while I watched people who ordered FOOD after me get their orders BEFORE me. This location sucks. If you love Wendy’s and live in the Tri Cities, save yourself the headache and just go to the George Washington way location!
Atmosphere: 2
Food: 2
Service: 1
YADIRA Sánchez
The food was great.. service needs an improvement clean and safe
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hamburger, French Fries
John Schnell
What in the hell does it take for you guys to get a order right? You never can and never will. Obviously, they’re paying you way too much. You be getting a dollar an hour until you learn how to do your job. Don’t worry I won’t be back no wonder Wendy’s is going out of business in Tri-Cities cause employees don’t know how to do anything right your service sucksand your employee suck.
Atmosphere: 1
Food: 1
Service: 1
keith pommerening
Were out of menu items. Forgot to put complete to go order in bags. Has happened a few times to us now at the Kennewick location. Probably won't be going back.
Atmosphere: 3
Food: 3
Service: 3
Amara Rodriguez
Idk how the reviews is anything but a 1 star. I LOVE wendys but this location sucked butt! We all got burgers and they were ALL ice cold. Fries were hot so … weird but I was starving and dealt with it because they were busy, I was busy… literally why I chose fast food because it was suppose to be fast and convenient and it was anything but convenient
Atmosphere: 1
Food: 1
Service: 1
tom ditch
A few weeks back I went here to get dinner for the wife and I we ordered and when we opened it it was a mess so I have had enough of these places dumping on us so I call corporate they apologized and sent me a meal ticket,so I went to use it and the mgr though it back at me and said we won’t honor this my boss said he didn’t know where I got it but he was assuming it was phony It made me feel like a cheat, so I could go on about how low they made us feel and I’m 68 years old and I don’t play games like that btw and the meal was bad again
Food: 1
Service: 1
King of Stones
The worst restaurant, it is not clean and the workers there are not experienced in dealing with customers
Atmosphere: 1
Food: 1
Service: 1
Daddy Bear
Super slow ppl stand in line and get no attention for 10 mins from staff like nobody says a word they look at them and just keep doing stuff as if u can't take 2 mins to take a order u got ppl walking away from the business that day POSTING THIS AS I BEEN WAITING 15 MINUTES FOR MY FOOD I
Atmosphere: 1
Food: 2
Service: 1
Cera “Nixy” Foster
Made us wait 20 minutes for our food at the drive through.
Service: 1
Jose Luis Gutierrez Chavez
The food tastes different like more quality
Parking: It's in Columbia Plaza and on Monday there was a lot of parking.
Wheelchair accessibility: Normal wheelchair entrance
Don’t go here at night. My burgers bun was cold and my boyfriend’s burger was just all cold. They put the tiniest piece of lettuce they could’ve picked. Disappointed. Also would be nice if your employees looked clean. Wash your hair and throw your shirt in the washer. I regret not getting a refund.
Atmosphere: 1
Food: 1
Service: 1
Travis Hathaway
No thanks. This place is nasty and one of the worst ran Wendy's I've been to
Atmosphere: 1
Food: 1
Service: 1
Jack Adams
Extremely busy at noon. Monday, 25 to 30 minute wait. Food cold.could have put burgers under arm pit would have been warmer? Fries and chili and coffee also cold. Cinnamon roll poor value It did not taste like Cinnabon, from morning delivery? Small for price
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger, Fries, Chili, Jr Cheeseburger – 4 for 4 Meal, French Fries
30+ mins for 2 coffees and a junior frosty. Mean while I watched people who ordered FOOD after me get their orders BEFORE me. This location sucks. If you love Wendy’s and live in the Tri Cities, save yourself the headache and just go to the George Washington way location!
Atmosphere: 2
Food: 2
Service: 1
The food was great.. service needs an improvement clean and safe
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hamburger, French Fries
What in the hell does it take for you guys to get a order right? You never can and never will. Obviously, they’re paying you way too much. You be getting a dollar an hour until you learn how to do your job. Don’t worry I won’t be back no wonder Wendy’s is going out of business in Tri-Cities cause employees don’t know how to do anything right your service sucksand your employee suck.
Atmosphere: 1
Food: 1
Service: 1
Were out of menu items. Forgot to put complete to go order in bags. Has happened a few times to us now at the Kennewick location. Probably won't be going back.
Atmosphere: 3
Food: 3
Service: 3
Idk how the reviews is anything but a 1 star. I LOVE wendys but this location sucked butt! We all got burgers and they were ALL ice cold. Fries were hot so … weird but I was starving and dealt with it because they were busy, I was busy… literally why I chose fast food because it was suppose to be fast and convenient and it was anything but convenient
Atmosphere: 1
Food: 1
Service: 1
A few weeks back I went here to get dinner for the wife and I we ordered and when we opened it it was a mess so I have had enough of these places dumping on us so I call corporate they apologized and sent me a meal ticket,so I went to use it and the mgr though it back at me and said we won’t honor this my boss said he didn’t know where I got it but he was assuming it was phony It made me feel like a cheat, so I could go on about how low they made us feel and I’m 68 years old and I don’t play games like that btw and the meal was bad again
Food: 1
Service: 1
The worst restaurant, it is not clean and the workers there are not experienced in dealing with customers
Atmosphere: 1
Food: 1
Service: 1
Super slow ppl stand in line and get no attention for 10 mins from staff like nobody says a word they look at them and just keep doing stuff as if u can't take 2 mins to take a order u got ppl walking away from the business that day POSTING THIS AS I BEEN WAITING 15 MINUTES FOR MY FOOD I
Atmosphere: 1
Food: 2
Service: 1
Made us wait 20 minutes for our food at the drive through.
Service: 1
The food tastes different like more quality
Parking: It's in Columbia Plaza and on Monday there was a lot of parking.
Wheelchair accessibility: Normal wheelchair entrance
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Don’t go here at night. My burgers bun was cold and my boyfriend’s burger was just all cold. They put the tiniest piece of lettuce they could’ve picked. Disappointed. Also would be nice if your employees looked clean. Wash your hair and throw your shirt in the washer. I regret not getting a refund.
Atmosphere: 1
Food: 1
Service: 1
No thanks. This place is nasty and one of the worst ran Wendy's I've been to
Atmosphere: 1
Food: 1
Service: 1
Extremely busy at noon. Monday, 25 to 30 minute wait. Food cold.could have put burgers under arm pit would have been warmer? Fries and chili and coffee also cold. Cinnamon roll poor value It did not taste like Cinnabon, from morning delivery? Small for price
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger, Fries, Chili, Jr Cheeseburger – 4 for 4 Meal, French Fries
Out of baked potatoes and shredded cheese
Atmosphere: 3
Food: 4
Service: 3
The worst
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