This used to be a great place to grab a bite to eat. Now it's just a place to drain your bank account. I have no idea where these people get the entitlement to charge 3x the price over the course of 2 years. A belly buster was $5.50 2 years ago and now it's $16 just for the sandwich. This company needs to take itself much less seriously. This has very little to do with inflation and lots to do with greed. Zips will have my business again when they decide to charge normal prices for their food. This isn't a Michelin star fine dining experience. This is a 50s style drive in that makes some good burgers. It makes me sad that I now hope they go out of business due to their price gouging and greed
Atmosphere: 2
Food: 3
Service: 3
Jujuan Aguayo
The food tasted mediocre but gave me the worst stomach ache ever. I would steer clear of this place if you don’t want to spend a decent amount of time in the bathroom after. The service was very meh and definitely bare minimum but not bad. 👎
Atmosphere: 1
Food: 1
Service: 2
Evangeline Draws
I like zips food, but the prices definitely do not match the board and I was surprised to be charged $13 for a burger that was only $3.53 on the menu in store. My total order came to almost $60 and I was only buying burger and fries for 3 people. I wouldn't come back for anything honestly. Everything else was fine I just really wished the prices they charged were at least on the menu inside too
Atmosphere: 3
Food: 4
Service: 4
Simeon Valles
We came for fries i watched them put old fries in the oil for 30 seconds so the fries were hard as can be never going to tbe one in kennewick again
Food: 1
Sharon
Terrible. Idk if they were just in a rush or what but there was nobody inside the restaurant and only 1 car behind me in the drive-thru so they definitely weren't busy. 🤷♀️ We ordered a bacon cheeseburger with jalapeño tots, belly buster with reg. tots, chicken strip basket, corn dog. I took 1 bite into my bacon burger and my son took a bite next to mine so this picture isn't even in the middle of the burger it's all the way around raw. But BOTH mine and my husband's burgers were RAW, not pink, but RAW, the only brown it had on it was the top layer and these are not thick hb patties whatsoever so theres no excuse! 🤢 I absolutely HATE red/pink meat however my husband likes his meat med. rare and he wouldn't even eat it, and he eats anything! So I knew I wasn't overreacting. His tots also were disgusting they were drenched in soaked up old oil and soft, so again undercooked. 🤦♀️ The chicken strip basket is a joke. Do not order it they are thin tiny strips of 3 and french fries that were again not cooked soggy and sitting in a pile of grease. Gross. We paid $56 for entire meals we couldn't eat and went into the trash😠 I hadn't eaten a thing yet that day and it was around 7ish p.m so that just added to the disappointment and frustration. I am sick to my stomach with the service. I won't go there again except to get a refund!
Atmosphere: 1
Food: 1
Service: 1
Victoria
This zips used to be the best around. I'm not sure what has happened in the last fee years but the food has steadily gone down hill. The final straw for me is that I ordered a chicken steip basket and it was little tiny shriveled chicken strips that looke worse than school lunch. They were over cooked as well. Very disappointing. Ive been eating here my whole life and I just won't do it anymore
Atmosphere: 1
Food: 1
Service: 1
Kim Spiers
Incredible bacon burger!! Next time traveling through, we will stop in again. Don't miss out on this gem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Burger, French Fries
Andrew Beckmann
WARNING: THIS IS NOT A ZIPS!! Staff has never heard of fry sauce, there are no self serve condiments, extreme prices for low quality food. Chicken strips are godawful. Fries might appear to be the classic Zips crinkle cut, but don't be fooled. The root beer tastes like somebody once tasted Shasta brand root beer is trying to recreate the flavor. The milkshake was the only thing that wasn't a disappointment. It smelled bad, tables were sticky, and did I mention that they don't have fry sauce? Absolutely disgusting behavior by a restaurant owner in the Pacific Northwest.
drive through is extremly slow. Our food was overcooked/Burned. We haven’t been to zips in 6months. The food was much better then.
Food: 1
Service: 1
Recommended dishes: Hamburger
Ling ling
Their chicken strips are embarrassingly small and overpriced
Food: 1
Randy Hoopes
Food has really gone down hill since new owners took over. Just not the same. Tastes different and I got really sick from it last time I ate there.
Atmosphere: 4
Food: 2
Service: 4
Zach Nichols
Thought this would be your typical zips on a drive through the tri cities but I was mistaken. Prices were insane.. $43 for two bacon cheeseburger meals. No fry sauce and when my wife asked for mayo and ketchup, the worker walked over from the register like it was the biggest inconvenience for her. When she went back to the register she said “sorry for that inconvenience” to the next customer which was beyond rude. Food was the most bland I have had in quite some time and the whole place felt super unclean. Will never come back nor recommend.
It's beat looking, but the food is good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger
This used to be a great place to grab a bite to eat. Now it's just a place to drain your bank account. I have no idea where these people get the entitlement to charge 3x the price over the course of 2 years. A belly buster was $5.50 2 years ago and now it's $16 just for the sandwich. This company needs to take itself much less seriously. This has very little to do with inflation and lots to do with greed. Zips will have my business again when they decide to charge normal prices for their food. This isn't a Michelin star fine dining experience. This is a 50s style drive in that makes some good burgers. It makes me sad that I now hope they go out of business due to their price gouging and greed
Atmosphere: 2
Food: 3
Service: 3
The food tasted mediocre but gave me the worst stomach ache ever. I would steer clear of this place if you don’t want to spend a decent amount of time in the bathroom after. The service was very meh and definitely bare minimum but not bad. 👎
Atmosphere: 1
Food: 1
Service: 2
I like zips food, but the prices definitely do not match the board and I was surprised to be charged $13 for a burger that was only $3.53 on the menu in store. My total order came to almost $60 and I was only buying burger and fries for 3 people. I wouldn't come back for anything honestly. Everything else was fine I just really wished the prices they charged were at least on the menu inside too
Atmosphere: 3
Food: 4
Service: 4
We came for fries i watched them put old fries in the oil for 30 seconds so the fries were hard as can be never going to tbe one in kennewick again
Food: 1
Terrible. Idk if they were just in a rush or what but there was nobody inside the restaurant and only 1 car behind me in the drive-thru so they definitely weren't busy. 🤷♀️ We ordered a bacon cheeseburger with jalapeño tots, belly buster with reg. tots, chicken strip basket, corn dog. I took 1 bite into my bacon burger and my son took a bite next to mine so this picture isn't even in the middle of the burger it's all the way around raw. But BOTH mine and my husband's burgers were RAW, not pink, but RAW, the only brown it had on it was the top layer and these are not thick hb patties whatsoever so theres no excuse! 🤢 I absolutely HATE red/pink meat however my husband likes his meat med. rare and he wouldn't even eat it, and he eats anything! So I knew I wasn't overreacting. His tots also were disgusting they were drenched in soaked up old oil and soft, so again undercooked. 🤦♀️ The chicken strip basket is a joke. Do not order it they are thin tiny strips of 3 and french fries that were again not cooked soggy and sitting in a pile of grease. Gross. We paid $56 for entire meals we couldn't eat and went into the trash😠 I hadn't eaten a thing yet that day and it was around 7ish p.m so that just added to the disappointment and frustration. I am sick to my stomach with the service. I won't go there again except to get a refund!
Atmosphere: 1
Food: 1
Service: 1
This zips used to be the best around. I'm not sure what has happened in the last fee years but the food has steadily gone down hill. The final straw for me is that I ordered a chicken steip basket and it was little tiny shriveled chicken strips that looke worse than school lunch. They were over cooked as well. Very disappointing. Ive been eating here my whole life and I just won't do it anymore
Atmosphere: 1
Food: 1
Service: 1
Incredible bacon burger!! Next time traveling through, we will stop in again. Don't miss out on this gem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Burger, French Fries
WARNING: THIS IS NOT A ZIPS!! Staff has never heard of fry sauce, there are no self serve condiments, extreme prices for low quality food. Chicken strips are godawful. Fries might appear to be the classic Zips crinkle cut, but don't be fooled. The root beer tastes like somebody once tasted Shasta brand root beer is trying to recreate the flavor. The milkshake was the only thing that wasn't a disappointment.
It smelled bad, tables were sticky, and did I mention that they don't have fry sauce? Absolutely disgusting behavior by a restaurant owner in the Pacific Northwest.
Atmosphere: 1
Food: 1
Service: 4
Service was okay, no fry sauce 😭
Restaurantji Recommends
drive through is extremly slow.
Our food was overcooked/Burned.
We haven’t been to zips in 6months.
The food was much better then.
Food: 1
Service: 1
Recommended dishes: Hamburger
Their chicken strips are embarrassingly small and overpriced
Food: 1
Food has really gone down hill since new owners took over. Just not the same. Tastes different and I got really sick from it last time I ate there.
Atmosphere: 4
Food: 2
Service: 4
Thought this would be your typical zips on a drive through the tri cities but I was mistaken. Prices were insane.. $43 for two bacon cheeseburger meals. No fry sauce and when my wife asked for mayo and ketchup, the worker walked over from the register like it was the biggest inconvenience for her. When she went back to the register she said “sorry for that inconvenience” to the next customer which was beyond rude. Food was the most bland I have had in quite some time and the whole place felt super unclean. Will never come back nor recommend.
Atmosphere: 1
Food: 1
Service: 1
The bacon on these burgers was delicious...
Atmosphere: 5
Food: 5
Service: 5
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