Baskin-Robbins

Little Prairie Center, 4810-A Yelm Hwy SE, Lacey
(360) 413-0030

Recent Reviews

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Eric Belgau

Every experience I’ve had with this location has been positive. I live nearby, I have two kids, and I come here reasonably regularly. HOWEVER, I do have a complaint about Baskin and Robbin’s corporate. Tonight I came in just before closing, trying to get a treat for my kids. Braden and Alexa went out of their way to help me, but the stupid corporate POS system wouldn’t allow me to give them a 100% tip!

I’m writing this review to congratulate the franchise holder on consistently great hiring and to point out the stupidity of B&R corporate for preventing a happy customer from showing his appreciation.

L F

They have two size scoops. 2.5 oz kid scoop and 4 oz regular scoop. Almost 5 bucks for a small scoop is absurd. Literally 1/3 of a cup. Go to cold stone and actually get what you pay for or go get a pint of B&J. Garbage.

Atmosphere: 3

Food: 2

Service: 2

Kiana Hawes

Hoping my order is ready for pick up with the requested image tomorrow. I missed a call from the store at work yesterday, I called at two different times when I got off the phone continued to ring and then timed out and hung up. There was no option to leave a voicemail. I tried calling again today and no answer again.

Audrienne Shellhart

It's not too bad. Baskin Robbins have kind of a low quality atmosphere in general, but their is no replacement for their mint chip. Workers were friendly and there are no complaints.

Kyla

Ordered a cake online for my boyfriends birthday. Honestly wasn’t expecting it to look exactly like the photos. It came out

Food: 5

Service: 5

Derek Williams

If you know you know. This an OG ice cream shop. Can't go wrong with 31 flavors!

GM Cris

Brought my niece here for ice cream while visiting. We all enjoyed ourselves. The employees were very pleasabt.

Emma

Best customer service in town! Elliot and Jasper handmade some adorable clown cones on the spot and were an absolute life saver for a last minute birthday party. 10/10 would recommend.

Christy Haeg

All I have to say is that it was the best service I've ever had at an ice-cream parlor. Shout-out to Elliott he was amazing and went above and beyond to help me. I was not able to tip him but I hope everyone knows this is the location to go to! He was the kindest nicest most helpful person in general I've met today! So thank you basket and Robbins I had a great experience and I definitely will be coming back!! Thank you Elliot and I apologize if I spelled the name wrong.!!

Douglas Davenport

The prepacks are always filled the same so you know exactly what your getting for your money.The handpacks are always a hit or miss.Often times you get a lot less because they are not completely filled.They now have switched to cardboard vs the plastic containers so "packing" is subject.My last visit I felt shorted but didn't know till I got home.Maybe they go back to weighting the containers

Jessica Schofield

Has a vintage-y vibe that not many ice cream parlors have anymore. Wish the neon sign was functional but I understand why it's not. Tasty ice cream and good customer service! Will be back.

Elijah Stephen

closed early and then gave me a dirty look, good ice cream but bad service. wouldn’t recommend this location, guys were a black haired emo looking guy, other guy had curly hair.

Samantha

Very good experience. I did not know they were open until 10pm.

D willss

If you know you know. This an OG ice cream shop. Can't go wrong with 31 flavors!

Benny Kee

Zero no sugar options. Very sad.

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