I stopped by Wednesday morning for an eggnog lattee before work. When I pulled up to the window I was greeted by the barista and she asked what I was having. I would like 16 oz eggnog lattee. She then said I'm so sorry we don't have any eggnog at this time and we haven't had for a minute. She went on and said the management knew about the situation and have contact cafe elite business up north who have eggnog.
I was bummed, but she didn't let that stop her . She asked me what I like and what could I make you. She was awesome and made me an amazing pumpkin spice Americano. She picked up the drink, so I grabbed a snackie and left her a tip. She made my day.
Hopefully the owner sees this and could reach out to me or the CEO. I have two questions for them.
Atmosphere: 5
Food: 2
Service: 5
Lord Eaton
Perfect customer service and product!!!
Atmosphere: 5
Food: 5
Service: 5
Lauren
Baristas are always kind and the customer service is top tier. However, every time I make my coffee order, the color, taste, and price is different. Please improve on the consistency!
Food: 3
Service: 5
Tylenna Kindschi
Absolutely love coming here, the staff is very friendly, has great surprise drink taste when you just don't know what you want. This is the only coffee stand I will go to. Definitely recommend if you haven't gone here yet. Food is always really yummy too.
Atmosphere: 5
Food: 5
Service: 5
Audri Sciuto
Showed up for a dash order, no one was manning the store. Drinks were made so my customer couldn't cancel the order without hassle, cost me time and money. Terrible.
Service: 1
Sydney S
Coffee tastes different depending on who makes it. Most of the workers there are really nice, but there have been a couple who are not so friendly (maybe it was just a bad day who knows!). I have ordered a macchiato at least 3 times from them, and not only does it taste different each time, but it is always STIRRED before I get it. That's not how a macchiato is supposed to be served. I think some quick re-training on the assembly of drinks and also standardization of the recipes would do this place a lot of good.
Atmosphere: 2
Food: 1
Service: 4
Tori Svinth
I’m posting on behalf of my sister who told me about her recent experience. She has been going here daily and always gets the same drink. She has never once complained about how her drink was priced (though it’s usually a different price every time, she’s never complained to them about it). When she went today the barista working berated her for how she ordered her drink and told her she needed to change how she ordered it. She told her that it’s confusing for the baristas and that they aren’t accurately charging her when she orders her drink and that she needed to do it differently from now on. I have worked in a coffee shop for 6 years and I can never think of a time where it was acceptable to berate a customer and tell them they aren’t “ordering their drink correctly”. I think it would be totally acceptable to educate someone on the different drink types if they didn’t understand and had unreasonable expectations however I think it’s wildly inappropriate to berate a customer for an issue that ultimately is the staffs fault for not charging the drink properly.
Atmosphere: 2
Food: 4
Service: 1
Aubrie Morrison
It’s honestly comical how bad the coffee is here 😂 I feel like it has to be the products they use. Had a blended chai once that was the texture of a loogie, then a mocha with the worst chocolate flavor to it and just now a cold brew that had the absolute worst taste to it 😂 I can’t stray from steamers and Italian sodas if I go here cause I always end up having to dump the drink and get a new one somewhere else.
The baristas are very nice though!
Food: 4
Service: 5
Mark Jewel
Amazing coffee in a drive-thru shack. The staff is extremely friendly with lots of coffee selections.
Atmosphere: 5
Service: 5
Crystal McElroy
Barista had to have my order repeated to her 3 times, I was the only person there. Incredibly slow. $8.50 for a latte and it's undrinkable. Burnt, bitter, tastes like chemicals, not coffee. Also they use stickers instead of stoppers like that's going to work.
I got a cappuccino there this morning and it was boiling hot and I got burned badly. I also got a sandwich that was tasteless and from the freezer and it was microwaved. I paid $20 for that. My morning is ruined and I don't recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 2
Michael stewart
Friendly and fast, drive-thru on both sides. 32oz can only be iced coffee, huge cold drink menu tho
Atmosphere: 5
Food: 5
Service: 5
Carlos Hanson
The espresso milkshake was awesome! Better than any blended coffee we have ever had over 20 years.
Food: 5
Service: 5
elizabeth livingston
I love their mimosas and pepperoni bagels!!
Atmosphere: 4
Food: 3
Service: 4
Chris Clare
When you have ordered the same drink multiple times and today it looks different The barista shouldn't question why you need it remade Or give a lame excuse when the color is different and she clearly made it wrong. Why do I pay $13 for their mistake.UPDATE: I stop in This Morning to get my birthday coffee and I'm told that I can't redeem it and they are out of literally everything. employee states she was embarrassed.She also mentioned she would talk to her general manager. Maybe the general manager should stock this location with products so they can Take care of their customers.
I stopped by Wednesday morning for an eggnog lattee before work. When I pulled up to the window I was greeted by the barista and she asked what I was having. I would like 16 oz eggnog lattee. She then said I'm so sorry we don't have any eggnog at this time and we haven't had for a minute. She went on and said the management knew about the situation and have contact cafe elite business up north who have eggnog.
I was bummed, but she didn't let that stop her . She asked me what I like and what could I make you. She was awesome and made me an amazing pumpkin spice Americano. She picked up the drink, so I grabbed a snackie and left her a tip. She made my day.
Hopefully the owner sees this and could reach out to me or the CEO. I have two questions for them.
Atmosphere: 5
Food: 2
Service: 5
Perfect customer service and product!!!
Atmosphere: 5
Food: 5
Service: 5
Baristas are always kind and the customer service is top tier. However, every time I make my coffee order, the color, taste, and price is different. Please improve on the consistency!
Food: 3
Service: 5
Absolutely love coming here, the staff is very friendly, has great surprise drink taste when you just don't know what you want. This is the only coffee stand I will go to. Definitely recommend if you haven't gone here yet. Food is always really yummy too.
Atmosphere: 5
Food: 5
Service: 5
Showed up for a dash order, no one was manning the store. Drinks were made so my customer couldn't cancel the order without hassle, cost me time and money. Terrible.
Service: 1
Coffee tastes different depending on who makes it. Most of the workers there are really nice, but there have been a couple who are not so friendly (maybe it was just a bad day who knows!). I have ordered a macchiato at least 3 times from them, and not only does it taste different each time, but it is always STIRRED before I get it. That's not how a macchiato is supposed to be served. I think some quick re-training on the assembly of drinks and also standardization of the recipes would do this place a lot of good.
Atmosphere: 2
Food: 1
Service: 4
I’m posting on behalf of my sister who told me about her recent experience.
She has been going here daily and always gets the same drink. She has never once complained about how her drink was priced (though it’s usually a different price every time, she’s never complained to them about it).
When she went today the barista working berated her for how she ordered her drink and told her she needed to change how she ordered it. She told her that it’s confusing for the baristas and that they aren’t accurately charging her when she orders her drink and that she needed to do it differently from now on.
I have worked in a coffee shop for 6 years and I can never think of a time where it was acceptable to berate a customer and tell them they aren’t “ordering their drink correctly”.
I think it would be totally acceptable to educate someone on the different drink types if they didn’t understand and had unreasonable expectations however I think it’s wildly inappropriate to berate a customer for an issue that ultimately is the staffs fault for not charging the drink properly.
Atmosphere: 2
Food: 4
Service: 1
It’s honestly comical how bad the coffee is here 😂 I feel like it has to be the products they use. Had a blended chai once that was the texture of a loogie, then a mocha with the worst chocolate flavor to it and just now a cold brew that had the absolute worst taste to it 😂 I can’t stray from steamers and Italian sodas if I go here cause I always end up having to dump the drink and get a new one somewhere else.
The baristas are very nice though!
Food: 4
Service: 5
Amazing coffee in a drive-thru shack. The staff is extremely friendly with lots of coffee selections.
Atmosphere: 5
Service: 5
Barista had to have my order repeated to her 3 times, I was the only person there. Incredibly slow. $8.50 for a latte and it's undrinkable. Burnt, bitter, tastes like chemicals, not coffee. Also they use stickers instead of stoppers like that's going to work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I got a cappuccino there this morning and it was boiling hot and I got burned badly. I also got a sandwich that was tasteless and from the freezer and it was microwaved. I paid $20 for that. My morning is ruined and I don't recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 2
Friendly and fast, drive-thru on both sides. 32oz can only be iced coffee, huge cold drink menu tho
Atmosphere: 5
Food: 5
Service: 5
The espresso milkshake was awesome! Better than any blended coffee we have ever had over 20 years.
Food: 5
Service: 5
I love their mimosas and pepperoni bagels!!
Atmosphere: 4
Food: 3
Service: 4
When you have ordered the same drink multiple times and today it looks different The barista shouldn't question why you need it remade Or give a lame excuse when the color is different and she clearly made it wrong. Why do I pay $13 for their mistake.UPDATE: I stop in This Morning to get my birthday coffee and I'm told that I can't redeem it and they are out of literally everything. employee states she was embarrassed.She also mentioned she would talk to her general manager. Maybe the general manager should stock this location with products so they can Take care of their customers.
Atmosphere: 1
Food: 1
Service: 1
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