Chipotle Mexican Grill

5116 Yelm Hwy SE, Lacey
(360) 339-4611

Recent Reviews

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Leon Heilman

The service was great and the employees were very friendly and helpful!

Terissa Simental

Ridiculously small portion on the burrito bowl and the chips taste days old

Kevin Noah

Good stuff

Kathy Hardie

Hard, plastic chairs. Hate that. Veg and condiments are marinated to death in sugar, oil, vinegar (?) and salt (corn salsa, tomato salsa, peppers and onions). I bet the veggies have been marinating for who knows how many days. Sad really because the plain veggies on their own are amazing. The brown rice is good and the lettuce is always crisp. Great pinto and black beans. Their burritos can be ‘grande’!

MMT

Very unhappy people work there. Asked questions about food and they scolded me with their eyes. I greeted them and they didn’t say anything in return.
Maybe pay them for every smile lol

Dakota Anderson

Walked in, wasn’t greeted just automatically started my order. I asked for steak and chicken and she immediately assumed I wanted double so she loaded a double scoop. Then for the sour cream she put an ENORMOUS amount of sour cream on it. Then proceeded to tell the girl I’m paying for double. Food was good, service was not. Will not be back

Matt Abbas

I ordered a regular bowl no rice no beans with veggies and it weighed in at 16.1 ounces. No issue there. Spouse orders nearly identical bowl with extra meat and it weighed in at 12.5 ounces. We weighed them because the one was obviously off. Only Chipotle would equate extra meat + extra $ = less. Talk about a rip off. Be forewarned don’t trust them as they do not have an honest system for portion sizing.

Sam Foster

Got food poisoning :( been coming out both ends all day. Music is too loud inside to hear what anyone is saying to you.

Sydney Sumrok

The food was so fresh and well prepared. Kennedy was so sweet and helpful with taking my order and helping me figure out how to use the app. The atmosphere is amazing and would totally recommend!

Joshua Osiris

Totally messed up order.

Order cost me $20 because I wanted extra meat. I was given a normal portion.

They did not add sour cream.

I ordered extra cheese I got zero cheese.

I ordered mild tomato salsa and got zero.

***The only thing they got right was extra fajita veggies. ****

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Salad

Hailey Schneider

best chipotle i’ve ever been to!! it is always extremely clean, customer service is top notch, & portions are super consistent.

Atmosphere: 5

Food: 5

Service: 5

Giovanni Lomeli

My plate was full of fat of the steak and had hair in it

Atmosphere: 3

Food: 2

Service: 4

Galvin Johnson

It wasn't good this time cook wasn't prepared there was no steak cooked had to wait to finish my burrito bowl , rice wasn't cooked all the way lettuce was bitter.

Atmosphere: 3

Food: 1

Service: 2

Chase Conger

Management, please work on training or monitoring employees how they portion food. You see that meat in the corner of the bowl? That's all I got. I ate one small price of meat before I took this picture. Most of the employees here load you up pretty well. But I'm extremely disappointed in that lack of customer service. That is a microscopic amount of meat for a 12$ bowl of food. This is mostly rice and beans. I shouldn't have to hope the right employees are there, so I actually get my money's worth. Again, management, PLEASE work on this. The food is always good, but portion sizes should not be so inconsistent. It also wasn't just the meat, minimal rice, beans, and cheese. I had to ask for more on everything. I shouldn't feel like I have to do that as a customer.

Atmosphere: 5

Food: 5

Service: 1

clownskill11

Not cool… sour cream on top of the guac?? You gotta layer it just like on the line… Employee was nice but come on. portions pretty small I order this same bowl a few times a week and it’s crazy how inconsistent they are.

Parking: I use the drive thru cause I’m often on the road and don’t have time to come in and stand inline. Plus I like to order online so I can tip, not sure why they can’t be more consistent.

Food: 2

Service: 4

Recommended dishes: Carbonara

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