Crumbl - Lacey

8160 Freedom Ln NE, Lacey
(360) 464-2053

Recent Reviews

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Mira Adams

You’ll know it by the broken screen

Paige Eggert

amazing service

Elena Palmas

Ehhh. I swear this location thrives on having little to no customer service.

Atmosphere: 2

Food: 2

Service: 2

crissy benavente

Great staff. Had my order messed up a few times but they were great about fixing

Levi Robischon

I went in just to try it. The employees don't even acknowledge you when you come in and you have to order on an electronic kiosk. The cookie was fine, but not worth what they charged for it.

Atmosphere: 1

Food: 3

Service: 2

LaCee Verd

Love your cookies! But I won't be using curbside again. It's way quicker to just go thru the drive through versus wait for curbside pickup

Dawn Workman

The cookies where not that soft like usually

Kid-friendliness: It’s a fun store

Wheelchair accessibility: Definitely there

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Cake Batter

Carlie Buck

Very underwhelmed with this location. The kid that served us was on his phone the whole time and it didn't sound like it was a business call. The oreo tres leche was okay. Swimming in the sauce but over all something I might get again.

Atmosphere: 1

Food: 2

Service: 2

DANIELLE Delacerda

To expensive for the cookie it's basic tasting, one cookie will feed two people. Last time I went in all of my cookies were hard, grose

Atmosphere: 4

Food: 1

Service: 3

Khiarah Bonnin

Manager was rude at 7:14 pm on January 10th. Waited 20 minutes for the manager to even look up from cleaning had a question about the app and said we needed to have the app for 2 months . We were trying to figure out our birthday rewards because today was our birthday definitely not coming back she was horrible.

Atmosphere: 1

Service: 1

Nicole253

Weird experience. Went for after dinner treat. No other customers in the store, we were not greeted at all. We were not asked if we needed help or anything. Luckily we knew how to use the iPad to order, but some people might not. Cookies were ok, a little undercooked for my liking. Probably won't go back, at least not to this location.

Atmosphere: 4

Food: 3

Service: 1

Shayle Lacey

There was a hair in the cookie. Lifted to see if it was just in the box, but it was baked into the cookie.

Atmosphere: 5

Food: 2

Service: 5

Aderonke Shaba

I love most of the cookies

Atmosphere: 4

Food: 4

Service: 4

Genevieve

Don't see much in atmosphere as it's an open kitchen..but I'm sending this because the two cookies I bought weren't cooked through. They were gummy. Tummies are unsettled because of uncooked dough.

Atmosphere: 4

Food: 2

Service: 5

Alivia Bryan

It was good some things where to sweet for me and the price of the cookies are outrageous!

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Milk Chocolate Chip

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