Today I was feeling pretty sick and after a long day of work all I wanted was a hearty bowl of soup. Unfortunately when I picked up my food I was met with micro aggressive behavior as if I was trying to scam them out of a free meal. I walked in and gave the man my name and that I was picking up my online order. The man then grabbed my order and proceeded to ask for evidence of a confirmation. I showed the man my phone with the messages that my order was ready for pick up (I included the pic of what the messages said in this review) however this was STILL not enough and the man then proceeded to ask for proof of my ID. Which should not have gone that far in the 1st place because how would anyone other than me know that I was at that specific restaurant picking up an order at that exact time with my name. My paid order should have been handed over to me when I gave my name. Meanwhile when I was grabbing my ID out of the car a white male was walking in to pick up his order and was given his order without 3 steps of identification. As the man was walking out to his car i stopped him to ask if he was required to show proof of ID and he responded “No”. This behavior is disappointing and moving forward I will not be giving this business anymore of my hard earned money. This business needs to do better.
Vivian Lizama Cruz
Great fried rice, just Great place to eat in! My to lunch too! I just work next door
Atmosphere: 5
Food: 5
Service: 5
Joshua Rogers
This place is very expensive. I don't think the taste of the food is worth $20 per person. This is a good place. The service is respectable, and the atmosphere could be better, but it is in a smaller sized location. This place used to be better priced a few years ago, food being $10-20, but they've increased prices about $5 more.
Atmosphere: 4
Food: 4
Service: 5
j Taylor
Rebecca was so helpful and had wonderful customer service when I spoke to her on the phone before I ordered our food on Uber eats! Thank you SO much for taking the time to label the sandwich and salad dressing to notify us it had dairy in it because you remembered when I ordered that I asked for no mayo on the sandwich because it had dairy. But you went above and beyond because I wouldn’t have known the salad dressing had dairy in it I f you didn’t add a note to it! Your kindness is so appreciated!
Dietary restrictions: My daughter can’t eat dairy.
Food: 5
Service: 5
Recommended dishes: Yakisoba
Vic Phan
Came by for the first time today, and ordered the #05 (Steak & flank phò). Best Broth I've tasted in town!!! It's very flavorful and not at all watered down. The sizing of the bowl was a lot larger than I expected, having ordered the Regular Size bowl. Overall great food.
Dr. Practice
First time. I had heard good things. We were driving all day and came back around dinner time not wanting to cook.
My daughter has Celiac, so she needed gluten free Pho. I was surprised getting GF Pho (in this area) was such a challenge. Rice noodles are generally GF, as are so many soy sauces. Apparently not at HG.
So they gave her vegetable Pho with chicken. Looked bland if you ask me. My daughter didn't say much, so maybe she enjoyed it?
I got the Banh Mi which is generally a favorite of mine. it was OK. Pretty small with not much meat for $14.
Disappointed for the price for sure.
Atmosphere: 3
Food: 3
Service: 3
Washington Quality Exterior LLC
Very rich
Atmosphere: 5
Food: 5
Service: 5
Brad LM
The staff was very sweet and kept tabs on us. The pho was very tasty. The broth seemed richer than others and full of meaty flavor. Great portions of noodles and meat with the spices just right. This broth can handle more sriracha sauce if needed. We also had Thai tea with Boba added, which was delicious as well. We have tried many of the pho locations in the area, and we feel this deserves an additional mention because it will probably appeal to newbies as well. Keep going because this was delicious ?
Today is my first time stop by eat pho soup at this place during my long drove, which is Socal to Seattle also waiter guy name Jason he is super cool and professional serviced my testy soup with appetizer chicken ( free )and he said wait a minute don’t leave I said okay and he bring me delicious tiramisu he said Happy Father’s Day. He made my day! Jason Thank you again. God bless this business and employees.
Atmosphere: 5
Food: 5
Service: 5
John-Paul Baron
Amazing Food and Top Quality service. One of the best places in town to eat. Manager is incredible as well. Great staff and nice clean atmosphere. I will be back. ?
Delicious food, clean environment, generous portions, and top-notch service. We got the Pork Fried Rice and the Beef Short Rib Pho, both were beyond expectation. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Shaun D
Went here on a Sunday afternoon. Good amount of food for the price! I had the large pho and a spring roll and it was amazing. The staff was great and had great customer service. I will definitely go back again in the future!
Atmosphere: 5
Food: 5
Service: 5
ally cre
I was waiting for my family in the dentist and the lady taking care of me there was so sweet :) had the Thai tea which was delicious, always my go to. I also got a large steak and meatball pho to go and the broth was still so nice and fresh when we got home, I will always recommend this place!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Regular
Hannah Lipsker
Walking in last night, there was nowhere to sit because of 5 or 6 dirty tables being left unbussed. Awesome food though! And the servers were very sweet! ☺️
Lovely staff interaction. Unfortunately, the shrimp that was served was not cleaned well, and one of the Bubble Teas had a hard piece of plastic inside (glad it wasn't swallowed).Mostly due to the plastic, this will not be a place to return to.
Today I was feeling pretty sick and after a long day of work all I wanted was a hearty bowl of soup. Unfortunately when I picked up my food I was met with micro aggressive behavior as if I was trying to scam them out of a free meal. I walked in and gave the man my name and that I was picking up my online order. The man then grabbed my order and proceeded to ask for evidence of a confirmation. I showed the man my phone with the messages that my order was ready for pick up (I included the pic of what the messages said in this review) however this was STILL not enough and the man then proceeded to ask for proof of my ID. Which should not have gone that far in the 1st place because how would anyone other than me know that I was at that specific restaurant picking up an order at that exact time with my name. My paid order should have been handed over to me when I gave my name. Meanwhile when I was grabbing my ID out of the car a white male was walking in to pick up his order and was given his order without 3 steps of identification. As the man was walking out to his car i stopped him to ask if he was required to show proof of ID and he responded “No”. This behavior is disappointing and moving forward I will not be giving this business anymore of my hard earned money. This business needs to do better.
Great fried rice, just Great place to eat in! My to lunch too! I just work next door
Atmosphere: 5
Food: 5
Service: 5
This place is very expensive. I don't think the taste of the food is worth $20 per person.
This is a good place. The service is respectable, and the atmosphere could be better, but it is in a smaller sized location. This place used to be better priced a few years ago, food being $10-20, but they've increased prices about $5 more.
Atmosphere: 4
Food: 4
Service: 5
Rebecca was so helpful and had wonderful customer service when I spoke to her on the phone before I ordered our food on Uber eats! Thank you SO much for taking the time to label the sandwich and salad dressing to notify us it had dairy in it because you remembered when I ordered that I asked for no mayo on the sandwich because it had dairy. But you went above and beyond because I wouldn’t have known the salad dressing had dairy in it I f you didn’t add a note to it! Your kindness is so appreciated!
Dietary restrictions: My daughter can’t eat dairy.
Food: 5
Service: 5
Recommended dishes: Yakisoba
Came by for the first time today, and ordered the #05 (Steak & flank phò). Best Broth I've tasted in town!!! It's very flavorful and not at all watered down. The sizing of the bowl was a lot larger than I expected, having ordered the Regular Size bowl. Overall great food.
First time. I had heard good things. We were driving all day and came back around dinner time not wanting to cook.
My daughter has Celiac, so she needed gluten free Pho. I was surprised getting GF Pho (in this area) was such a challenge. Rice noodles are generally GF, as are so many soy sauces. Apparently not at HG.
So they gave her vegetable Pho with chicken. Looked bland if you ask me. My daughter didn't say much, so maybe she enjoyed it?
I got the Banh Mi which is generally a favorite of mine. it was OK. Pretty small with not much meat for $14.
Disappointed for the price for sure.
Atmosphere: 3
Food: 3
Service: 3
Very rich
Atmosphere: 5
Food: 5
Service: 5
The staff was very sweet and kept tabs on us. The pho was very tasty. The broth seemed richer than others and full of meaty flavor. Great portions of noodles and meat with the spices just right. This broth can handle more sriracha sauce if needed. We also had Thai tea with Boba added, which was delicious as well. We have tried many of the pho locations in the area, and we feel this deserves an additional mention because it will probably appeal to newbies as well. Keep going because this was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket, Beef Pho, Pho Regular, Steak
Today is my first time stop by eat pho soup at this place during my long drove, which is Socal to Seattle also waiter guy name Jason he is super cool and professional serviced my testy soup with appetizer chicken ( free )and he said wait a minute don’t leave I said okay and he bring me delicious tiramisu he said Happy Father’s Day. He made my day!
Jason Thank you again. God bless this business and employees.
Atmosphere: 5
Food: 5
Service: 5
Amazing Food and Top Quality service. One of the best places in town to eat. Manager is incredible as well. Great staff and nice clean atmosphere. I will be back. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
Restaurantji Recommends
Delicious food, clean environment, generous portions, and top-notch service. We got the Pork Fried Rice and the Beef Short Rib Pho, both were beyond expectation. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Went here on a Sunday afternoon. Good amount of food for the price! I had the large pho and a spring roll and it was amazing. The staff was great and had great customer service. I will definitely go back again in the future!
Atmosphere: 5
Food: 5
Service: 5
I was waiting for my family in the dentist and the lady taking care of me there was so sweet :) had the Thai tea which was delicious, always my go to. I also got a large steak and meatball pho to go and the broth was still so nice and fresh when we got home, I will always recommend this place!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Regular
Walking in last night, there was nowhere to sit because of 5 or 6 dirty tables being left unbussed. Awesome food though! And the servers were very sweet! ☺️
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Roll, Noodle Salad, Pho Kids Meal Teriyaki Kids Meal
Lovely staff interaction. Unfortunately, the shrimp that was served was not cleaned well, and one of the Bubble Teas had a hard piece of plastic inside (glad it wasn't swallowed).Mostly due to the plastic, this will not be a place to return to.
Atmosphere: 3
Food: 1
Service: 4
Loading...