Visited today for the first time, waited patiently for 25 minutes to order my drink. DJ warned me when I arrived that it will be a long wait time but didn’t expect to wait half hour. The two workers were overwhelmed with doordash/ uber orders. When I finally ordered my drink, DJ said to me, “you waited half hour to order a smoothie?” This location unfortunately doesn’t value customer service. Recommend going to another location.
James Wells
Clean and pleasant. Employee greeted me with a smile and was joyful throughout the transaction. Only downside was no outside seating available.
Atmosphere: 5
Food: 5
Service: 5
Ross Eastman
Their staff is awesome!
Atmosphere: 5
Food: 5
Service: 5
Karan Dhillon
Staff here could be better. I like to order a blue gummy, which is a secret menu item. Every time I order it I get some sort of pushback from the staff. Saying that it’s not a real drink. I even had one staff member say “I’ve worked here 2 years, that’s a fake drink”, only for her to open the drink folder and find it the recipe. I’m also positive that I’ve been surcharged for ordering this drink. A large drink is around $9, I was charged $12.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mango
auto appearance
Great options, comes with lots of fresh fruit
Atmosphere: 5
Food: 5
Service: 5
Steven Dinverno
Great smoothie and the staff accommodated my request and gave their recommendation. Thank you!
Food: 5
Service: 5
J W
There was a lady working up front this last weekend and two guys were super rude to her, she carried on as if nothing happened. Gained respect. Great job guys, teaching me resiliency over here lol.
Dietary restrictions: Plant based options :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Whirl
Liam Johnson
Shout out to Mitchell and his team today, I ordered a juice at the self serve kiosk not knowing it was an item they no longer served but couldn’t take off the menu. They told me right away and accommodated me as best they could and even offered a bakery item for the trouble. Very good service and walked away with a very good drink too :)
Atmosphere: 5
Food: 5
Service: 5
Virginia Bromley
I have been using this Jamba location for a few years but came in this morning and was taken aback at the environment. First, the music was so loud that I couldn't hear my husband standing next to me. I tried to talk with the girl behind the counter and she couldn't hear me. To be heard people were yelling.Second, the automated order system, which is new, isn't user friendly and trying to get a human to help was next to impossible. It doesn't allow add ons such as extra spinach and ginger.Third, the price of juice shots has increased significantly just in the last month or so.Automation isn't the key to good business.I was a loyal customer of this location but don't think I'll be coming back. I had to leave to store so I could hear myself think.
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
Food: 4
Jayme Halasz
I used to love Jamba juice! But I couldn't believe how expensive they've gotten!!! OMG for my daughter, my husband and myself to all get a small smoothie and pretzel each cost $41!! We could have gone to a nice sit down restaurant for that price. I understand getting fresh fruit and smoothie ingredients is expensive but that was crazy! The guy behind the counter was very friendly and the store was very clean. They no longer have tables and it's hard for kids to stand and eat.
Atmosphere: 3
Food: 5
Service: 5
Angelique McAdoo
Change your hours on google. Just tried walking in at 730 and immediately got kicked out.
Denise M
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
Food: 4
Denise C
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
This is a great spot in Lacey WA.
Visited today for the first time, waited patiently for 25 minutes to order my drink. DJ warned me when I arrived that it will be a long wait time but didn’t expect to wait half hour. The two workers were overwhelmed with doordash/ uber orders. When I finally ordered my drink, DJ said to me, “you waited half hour to order a smoothie?” This location unfortunately doesn’t value customer service. Recommend going to another location.
Clean and pleasant. Employee greeted me with a smile and was joyful throughout the transaction. Only downside was no outside seating available.
Atmosphere: 5
Food: 5
Service: 5
Their staff is awesome!
Atmosphere: 5
Food: 5
Service: 5
Staff here could be better. I like to order a blue gummy, which is a secret menu item. Every time I order it I get some sort of pushback from the staff. Saying that it’s not a real drink. I even had one staff member say “I’ve worked here 2 years, that’s a fake drink”, only for her to open the drink folder and find it the recipe. I’m also positive that I’ve been surcharged for ordering this drink. A large drink is around $9, I was charged $12.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mango
Great options, comes with lots of fresh fruit
Atmosphere: 5
Food: 5
Service: 5
Great smoothie and the staff accommodated my request and gave their recommendation. Thank you!
Food: 5
Service: 5
There was a lady working up front this last weekend and two guys were super rude to her, she carried on as if nothing happened. Gained respect. Great job guys, teaching me resiliency over here lol.
Dietary restrictions: Plant based options :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Whirl
Shout out to Mitchell and his team today, I ordered a juice at the self serve kiosk not knowing it was an item they no longer served but couldn’t take off the menu. They told me right away and accommodated me as best they could and even offered a bakery item for the trouble. Very good service and walked away with a very good drink too :)
Atmosphere: 5
Food: 5
Service: 5
I have been using this Jamba location for a few years but came in this morning and was taken aback at the environment. First, the music was so loud that I couldn't hear my husband standing next to me. I tried to talk with the girl behind the counter and she couldn't hear me. To be heard people were yelling.Second, the automated order system, which is new, isn't user friendly and trying to get a human to help was next to impossible. It doesn't allow add ons such as extra spinach and ginger.Third, the price of juice shots has increased significantly just in the last month or so.Automation isn't the key to good business.I was a loyal customer of this location but don't think I'll be coming back. I had to leave to store so I could hear myself think.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
Food: 4
I used to love Jamba juice! But I couldn't believe how expensive they've gotten!!! OMG for my daughter, my husband and myself to all get a small smoothie and pretzel each cost $41!! We could have gone to a nice sit down restaurant for that price. I understand getting fresh fruit and smoothie ingredients is expensive but that was crazy! The guy behind the counter was very friendly and the store was very clean. They no longer have tables and it's hard for kids to stand and eat.
Atmosphere: 3
Food: 5
Service: 5
Change your hours on google. Just tried walking in at 730 and immediately got kicked out.
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
Food: 4
I love love the juice so much! I am putting one star because I have tried several times to update the hours to the correct opening and closing time. I pulled up at 730pm to get a juice after work and they were CLOSED when the hours they posted on google says 8pm. No biggie I took a picture to correct the hours and the owners keep changing it. The reason I suggested the edit is so no one else is inconvenienced and the proper store hours should be posted. Fix this
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