Jersey Mike's Subs
1401 Marvin Rd NE #102, Lacey
(360) 350-0521
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Quick and excellent and excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Riley is extremely helpful! I initially called thinking my sandwich was made incorrectly, but after reviewing my order, I realized the mistake was actually on my end. Riley handled the situation with patience and professionalism, quickly resolving everything. I left very satisfied and have continued to come back because of his outstanding customer service.
McKay is also amazing. His service is top-notch, and I truly appreciate his authenticity and friendly attitude.
This location consistently delivers great food and even better customer service. Highly recommend Jersey Mike’s to anyone looking for a tasty sandwich and a great experience!
Atmosphere: 5
Food: 5
Service: 5
Manager on the shift had a horrible attitude from the beginning. 40 minutes of waiting and being patient for a hot sandwich, everyone was served before they made my sandwich. My order ended up being wrong when I told them the supervisor with the septum piercing got even angrier. I asked if I could have my sandwich discounted and then I was refunded and refused service... Never stepping foot in here again.
Atmosphere: 1
Food: 1
Service: 1
They seem to poorly staff the place every weekend. They can't keep time commitments on online orders. Have online orders waiting that were place 30 min prior waiting as people who just walked in get sandwiches before them.
Atmosphere: 3
Food: 4
Service: 3
Great sandwich! Thanks Heather and Mia!
Went in there and the General manager and a worker were gossiping about coworkers felt uncomfortable. Just thought it was unprofessional to say the least
Atmosphere: 1
Food: 1
Service: 1
I love Jersey Mikes sandwiches.
I have been a fan and a club member for years. You can earn points quickly and get a free sandwich pretty quick. I like to order through the app for a quick pick up and avoid the line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Club Sub
Great workers there fast and efficient and good food
Atmosphere: 5
Food: 5
Service: 5
By far the worst customer service. I stood in a relatively short line to order a sandwich for an extended period of time... There was 3 employees helping one customer.
The whole time i getting weird looks and stares from the staff.
Once the employees finish with the customer in front of me, the employee at the register if they were good, looks right at me and says I'll be back!!! Not one time was I greeted, asked what I would like, etc...
I'd much rather spend my money where it and I are valued as customer. Not disrespected!!!
Service: 1
Expensive but it's good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They had run out of many things this time otherwise would have given all 5 stars
Atmosphere: 4
Food: 5
Service: 4
The entire crew was amazingly kind and fast.espesialy the manager heather and the crew members Riley and krystie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami and Pepperoni
Good subs and friendly employees.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love their subs but the employees aren't very friendly
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Club Sub, Cookie
I'm allergic to gluten and they handled my sandwich with so much care. Wiping everything down and taking the extra mile to make sure I didn't get my food cross contaminated.
My husband also got a sandwich and they got his done real fast and he ate it up.
They were very sweet.
Also my sandwich was bomb, way better than the Tumwater store that I am used too.
Atmosphere: 5
Food: 5
Service: 5
Loading...