KFC
4521 Lacey Blvd SE, Lacey
(360) 491-7855
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Absolutely the worst KFC ever. Tried talking to one of the employees and they didn't even speak English. Then the manager comes out and tells me she can't switch the bucket from mixed to all dark. Complete lies because the one on Martin and the one in Centralia does it for me all the time. And they ALWAYS mess up my order when it's clear as day.
Atmosphere: 1
Food: 3
Service: 1
Not the employee's fault whatsoever, but this store is criminally understaffed. I stood at the counter waiting for an employee to give me the bathroom code for about five minutes.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich
Service and atmosphere is awesome and great! I want to be very clear. We order from this location a lot because my household loves your mashed potatoe bowls. No complaints at all about service and atmosphere. Even with delivery there’s never anything missing. 100% satisfactory service all around every time!
But why does your chicken taste like it just went through the cleaning cycle of a dishwasher half the time?
It’s hit and miss recently. Today was the worst
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, Gravy, Famous Bowl, Spicy Chicken Sandwich, Classic Chicken Sandwich, Chicken Tender, 12 Piece Bucket, 2 PC Drum \u0026 Thigh Combo, 3 PC Chicken Big Box, 3 PC Tenders Fill Up
They doing good job for me every thing is nice 🙂
Atmosphere: 5
Food: 5
Service: 5
I came in today because my little dog is at the emergency vet close by. The restaurant was super clean, the food was good and the customer service was amazing. Thank you. This has been a stressful day (and expensive) and this small good experience is appreciated.
Atmosphere: 5
Food: 5
Service: 5
chicken was over cooked
Atmosphere: 2
Food: 1
Service: 2
This place rocks. Every time I come here the food slaps. I usually get my order right but the time I didn't it was so busy and understandable. I kindly went inside, and they immediately fixed the mistake and gave me a free cake, and I went home to enjoy my meal.
Atmosphere: 5
Food: 5
Service: 5
KFC chicken is always good, but if I'm allowed to make a criticism, it would be the package boxes they use. When they put the chicken into the box, then put the box into a paper bag and hand it to you, you have no clue you're carrying a lethal weapon – at least as far as your leather seats are concerned. But, the chicken itself? It's great!
Food: 4
Service: 5
The people are great but the food is getting to the point that I will stop going to this store all together. The biscuits were hard n dry, the chicken was over cooked and crunchy (original) and the Cole slaw bowls were not filled all the way (1/2- 2/3 full).
The dessert bites were fantastic!
Atmosphere: 5
Food: 2
Service: 5
Was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I asked for a large gravy and they charged me. When I get home, I didn’t find any gravy in the bag.
Service: 1
I give this place 5 star, employees are so sweet, food is bomb.com I recommend eating here chicken is so very good.
Atmosphere: 5
Food: 5
Service: 5
I went in this evening to pick up an online order. After a few moments an employee came up to serve us. The kind woman in front of me mentioned the name she was picking up for, she was handed her food, we exchanged pleasantries, and she was on her way. I (a black woman, admittedly not dressed the best as I was just running in to grab dinner) was asked to confirm my order with my phone.
While this is certainly not an issue, I must admit feeling discriminated against for a few reasons. 1. The woman in front of me was not asked to confirm her pick up order. 2. I have been in this EXACT location with my housemate, who is NOT black, as she picks online orders more than a few times, and she has NEVER been asked to verify her order with her phone. As a matter of fact, when I ran back out to get my phone, she even made a comment about it.
I understand this is not a huge deal to many, but leaving a space feeling uncomfortable from what I could only deem as a racial interaction sucks. While I’m hoping I’m wrong and just hoping the employees intentions were different. I must say, if you’re going to ask one person for verification, you should probably make it a practice to ask everyone.
I definitely won’t be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Got a famous boat and I got four small pieces of chicken. Kinda lame.
Atmosphere: 2
Food: 2
Service: 2
ordered two famous bowls and both came with 6 tiny mini sized nuggets that doesbt even cover half the bowl. not even full sized. the past few times ive been here i have noticed that they hold back on how much chicken they give you, but this time im realizing that they really skimp on ur food at this location! definitely don’t recommend going here unless you wanna get played. save your money yall.
Atmosphere: 1
Food: 1
Service: 1
Loading...